6c - How ISO 26000 used by consumer groups

How ISO 26000 can be used by consumer groups? Ratna Devi Nadarajan Deputy Secretary General – FOMCA Wednesday 4 May 2011, Country Case Study – MALAYSIA At the 19th Consumers International World Congress, Hong Kong, 3-6 May 2011

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Examples on implementing social responsibility in Malaysia Steps already undertaken in order to launch the wide use of the standard The way forward and plans regarding the use of the standard in your country Issues/constraints foreseen related to the use of the standard in your country

Examples on implementing social responsibility in Malaysia 

Multiple CSR initiatives MOSTLY does not provide common definition / interpretation of what constitute SR : 

Bursa Kuala Lumpur CSR framework

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Khazanah’s Government Link Companies Transformation Programme or the “Silver Book”

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Prime Minister’s CSR Award

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ACCA Malaysia Environmental and Social Reporting (MESRA) Awards [or ACCA Malaysia Sustainability Reporting Awards (MaSRA) since 2009].

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StarBiz-ICR Malaysia Corporate Responsibility Awards

Steps already undertaken in order to launch the wide use of the standard 

Information Brochure on Social Responsibility

Objectives: 

The brochure will serve to provide basic information to the general public on Social Responsibilities

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The brochure will outline basic responsibilities of consumers, industries and policy makers with regards to social responsibilities

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The brochure will serve as the marketing tool and information to trainees / conference/seminar participants to disseminate information pertaining to Social Responsibilities.

Steps already undertaken in order to launch the wide use of the standard Training on Social Responsibility Objectives of the training session: 

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To promote SR among individuals and organisations  To have more stakeholder participation in social responsibility (SR) standards development – comments, disseminating information.  Increase pool of experts and stakeholders with sound knowledge on SR, in Malaysia.

Steps already undertaken in order to launch the wide use of the standard - 2010 

The first training module developed

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The first training on ISO 26000 using the module was conducted – October 18 and 19; 2010

Steps already undertaken in order to launch the wide use of the standard Inter – University Annual debate on SR related themes Objectives of the debate : 

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To bring out the critical thinking skills among graduates to express their thoughts with regards to social aspects of economics and trade To identify individuals who can take part and promote Social Responsibility criteria among peers especially students in institutes of higher learning. To encourage SR based thinking among the future workforce / entrepreneurs

Steps already undertaken in order to launch the wide use of the standard SR website development and maintenance 2007 2009 _2007 Objectives 

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Enhance outreach capacity for the promotion of the importance of social responsibility; One point communication centre for the national mirror committee members on ISO WG/SR – for deliberation of draft standards and working drafts etc. One point resource centre for national mirror committee members and other stakeholders seeking information on works related to SR in Malaysia and at the International level;

The way forward and plans regarding the use of the standard in Malaysia 

Important to emphasize with the development of an international standards on SR like the ISO 26000, other initiatives in Malaysia should seek to align their criteria with the guidance standards.

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Promote the use of ISO 26000 principles as basis for awards / CSR practices acknowledgement

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Provide support to promote ISO 26000 principles / guidance at regional level (Asia / South east Asia)

Issues/constraints foreseen related to the use of the standard in Malaysia 

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Large number of CSR initiatives produces challenges in benchmarking CSR performances among its practitioners. In Malaysia, it seems most of the CSR initiatives addresses public relations Concerns with the ISO 26000 used as barrier to trade 

Issues with some international treaties not ratified (ILO, UNHR, UNFCCC etc)