Allison Arnott

NCHE Women’s Executive Breakfast Alison A. Arnott Sibley Memorial Hospital VP, Support Services April 23, 2010

SITUATION • Currently the VP of Support Services at Sibley • Married with 2 princesses (Kylie 5 and Alexa 3) • Mentors have been instrumental in my career progression

BACKGROUND • BS in Commerce (Accounting) Univ of Virginia • Public accounting (hospitals), Ernst and Young – Certified Public Accountant

• MBA in Health Services, George Wash University – Worked part-time and interned at Sibley

• • • •

KPMG, Consultant at HCA, Nashville Boca Raton Comm. Hospital, Dir Decision Support Sibley, Dir Management Eng & VP FACHE

ASSESSMENT • Public accounting – Mentor, Karen Fitzsimmons, Senior Manager – Financial statement analysis – Documenting/mapping work flows – Scheduling, staffing, and project management – Continuously asked for healthcare opportunities

ASSESSMENT • MBA in Health Services – Part-time work in IT staffing – Mentor, Jerry Price, COO at Sibley – Projects at Sibley for grad school classes – Internship at Sibley in summer

ASSESSMENT • KPMG healthcare consulting – HCA Corporate Integrity Agreement – Mentor, Charles Overstreet, Partner – DRG coding compliance and HIM processes – 100% travel to HCA facilities nationwide

ASSESSMENT • Boca Raton Community Hospital – Director, Decision Support – Mentor, Caroline Ferraiuolo, VP, Exec Director – Budget for entire hospital – Productivity analyses – Operational and clinical benchmarking tools

ASSESSMENT • Sibley Memorial Hospital – Director, Management Engineering – Mentor, Jerry Price, Sr VP and COO – Internal process improvement consultant • Facilitator

– OR, flow team, FMEAs, productivity, time studies – GW interns

ASSESSMENT • Sibley Memorial Hospital – Vice President, Support Services – Continued Mentor, Jerry Price, Sr VP and COO – EVS, Nutrition, Supply Chain, Bio-Medical equipment, Volunteers and Guest Relations, Senior Association and Pastoral Care – Chair Committees/Teams: Customer Service, Environment of Care, Value Analysis, IRB, Project: Green

RECOMMENDATIONS • • • • •

Achieve good work life balance Find a mentor and be a mentee Learn Excel proficiently Learn to map work flow diagrams Be inquisitive; Ask questions

QUESTIONS…

THANK YOU.