REVOLUTIONIZING CORPORATE TRAINING WITH MOOCs Dennis Yang President and COO Dan Chou Director of Business Development Udemy FR108
OVERVIEW
1
Rethinking Corporate Training
2
Current Workplace Outlook
3
Corporate MOOCs
4
MOOC Demonstration
Employer-Directed Learning Role of Compliance 'Sage on the Stage’
Employee-Directed Learning On-demand, Just-in-Time Training 'Guide on the Side'
CURRENT WORKPLACE OUTLOOK
Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. http://www.businessweek.com/articles/2012-09-17/our-work-education-crisis-send-in-the-moocs. Eduardo Porter, Stubborn Skills Gap in America’s Workforce, New York Times. http://www.nytimes.com/2013/10/09/business/economy/stubborn-skills-gap-in-americas-work-force.html?_r=0.
CURRENT WORKPLACE OUTLOOK
COMPANIES TURNING TO ONLINE TRAINING
41.7 % Fortune 500 companies now use some form of educational technology to instruct employees
50 % Savings compared with instructor-based training
50 % Productivity boost potential for companies who use eLearning Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
COMPANIES THAT TRAIN DO BETTER Companies that have a strong learning culture do better in their market than those who do not
46 % more likely to be the leader in their industry
34 % increase in their ability to respond to the needs of the customer
17 % more likely to become the market share leader Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.
MOOC HISTORY
Mobile, on-demand Promote employee engagement
Scalable and collaborative Flexible, easy to use Cost effective
CORPORATE MOOCS
Enable anyone, anywhere to create content
Rich, multimedia experience
Allow training to be tailored to organizations
Skill-based, practical and engaging
Enhance relevance of learning content
TYPES OF WORKPLACE MOOCS
Build Talent Pipelines
Onboard New Employees
Candidate Screening, Sponsorship
McAfee and Intel
Self-directed Development
Pitney Bowes
Source: Josh Bersin, Putting MOOCs To Work, Bersin by Deloitte. http://www.slideshare.net/jbersin.
Workplace & On-the-Job Training
Yahoo!
Brand Marketing
Bank of America
Collaboration and Innovation
Train Channel Partners and Customers
Google’s g2g
1-800Flowers.com
One size doesn’t fit all Blended learning can be wonderful
Oversight still required
Traditional academic content isn’t always relevant Changing role for L&D (content curators)
1-800-FLOWERS.COM: CASE STUDY HR team uses MOOC course building technology to build blended/virtual training programs for their call center representatives. Floriology Institute sells premium courses for new revenue stream and to reach wider U.S. audience. Network of independent national florists use business productivity courses (e.g. quickbooks, online marketing) for on-thejob training.
PITNEY BOWES: CASE STUDY Global Technology Group uses core skills courses to train their IT developers on new technologies, and to cross train them in management, leadership and general business skills.
Using course freshness and newness to keep employees up-to-date on latest programming languages.
NEXT STEPS
1
Review your L+D needs
2
Consider existing learning technology
3
Evaluate MOOC options
4
Take a free course or a trial
CONTACT UDEMY FOR ORGANIZATIONS
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