Basic FlexNet licensing

Esko FlexNet Licensing

● June 17th, 2014 08:15 AM – 09:15 AM

● Barry Phelps ● Support Engineer – ArtiosCAD

FlexNet licensing AC-50

Licensing Barry Phelps, Support Engineer CAD, Esko-Graphics Confused by the FlexNet licensing system we use at Esko? This question-and-answer class will help you understand how to request, download, and install a FlexNet license for ArtiosCAD and other Esko software products.

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FlexNet licensing

● First and foremost, http://help.esko.com website is always the first place to go for the knowledge database, licensing, documentation, downloads and release information anytime you need it ● Esko Support can be reached at 800.743.7131 ● This presentation will cover basic and advanced FlexNet concepts – “A little bit of know-how for everyone”

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FlexNet licensing

●Basic concepts for FlexNet

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Licensing concepts for previous versions and FlexNet ● Previous licensing methods: – Parallel/USB keys using tuneopt license files – ELAN Network licensing

– Sentinel software licensing (Local and Network)

● Which licensing system works with what version of ArtiosCAD? – ArtiosCAD V740 and earlier uses the previous types – ArtiosCAD V760 or higher can use FlexNet type licenses or previous

– ArtiosCAD V12.X and higher can only use FlexNet type licenses

● What does the license method screen look like?

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Basic FlexNet licensing concepts ● What is FlexNet licensing?

● Description – Software based licensing system (No physical hardware required) – Two types, Local or Network based licensing

● Software based licensing is beneficial because… – No more lost or broke keys, licenses are easily viewed, highly portable, easily add more modules, multiple OS compatible and works with virtualized systems.

● Local and Network licensing – A local license is not shared with any other system – A network license can be shared with any system on the local area network but not on a wide area network

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Basic FlexNet licensing concepts Continued… ● Time limited (Local or Network based) – Time limited license are used for key exchanges (90 days with no extensions) or consignment/evaluation of software or modules – Quick note on license exchanges, when returning the physical key to Esko licensing, please remember to insure each key shipped for $500.00 as loss protection, Esko can not replace lost keys because of a shipper’s issue.

– Nothing to return afterwards and a reminder will appear (Maybe a Outlook reminder?)

● Permanent license (Local or Network based) – Do not have a time limit or expiration date and are non-transferrable without prior authorization from Esko

● FlexNet licensing considerations – Using RDP(Remote Desktop Protocol) to connect with a system across the network using local FlexNet will disable the licensing – Network licenses are visible only to the local network, network licenses are site specific, not company wide – Deactivating individual product keys and not the entire license/entitlement, will cause upgrades to fail at a later date 7

Basic FlexNet licensing concepts ● What is the FlexNet license file? – FlexNet license file (Also called an Entitlement) can be opened in any internet browser (Firefox, IE, Chrome, …) – Why?, because it is a HTML formatted file type

● Local versus Network licenses – Use a internet browser to open the file and view the contents of the file

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Basic FlexNet licensing

● Creating an Esko licensing activation account – If you have to activate an FlexNet license, you will need a Esko licensing account – 3 types of Esko accounts: License, Download and Portal

● After submitting the account information, a notification email will be sent to the provided email address. ● If you have not received an email within a short amount of time, please contact Esko Support to activate the account.

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Basic FlexNet licensing

● How to Activate your FlexNet licensing (After receiving account notifcaton)

● Always try to use “On line”, “Have a file containing product keys” ● Remember your account name and password, if you have physical media, place a note in with the media that contains account and password. If you retain the installation media on the network, adding in a “READ-ME FIRST” text file could be useful ● License manager tools, activate/deactivate/delete/repair ● Off line – What is this used for? ● Can I remove the license file after activation?

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Basic FlexNet licensing ● How to Deactivate your FlexNet licensing ● Always try to use “On line”

● You do not need your account name and password

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FlexNet licensing ● Discussing examples of some concerns with licensing ● If a incident number is given during activation – Record the number, call support to determine the root cause

● Obsoleted licenses – Cannot be activated, to verify, call Esko Support

● Currently 20 systems on FNO local, all activate but 2 upgrades fail – why? – Incomplete entitlement, obsoleted license, wrong system

● Activated a upgrade license on new system but fails – why? – Not activating upgrade license on old system first then moving licenses

● What to do if system crashes/dies/wiped clean – call Esko Support

● Activation fails on a newly created system – License was activated already – Characters used in the Computer’s HostName Make sure your computer name only contains regular ASCII characters Do not use accented letters like “ü” or any special characters “’,!@#$%^&*()+=:

● Upgrade license fails – Parting out product keys from the original license/ entitlement

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FlexNet licensing

●Advanced concepts for FlexNet

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Advanced FlexNet licensing Function Keys used in License Managers Shows the version of the Esko License Manager you are using

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F1 (Windows) or fn+F1 (Mac OS X),

Allows you to see if a license for a particular module is available (For example: a license for a trapping module).

● F4 (Windows) or fn+F4 (Mac OS X)

F5 (Windows) or Cmd+R (Mac OS X),

Refreshes the licenses list, you will only need to do this in specific cases as the licenses list normally auto-refreshes.

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Advanced FlexNet licensing ● Just a quick view of the FlexNet network license manager – Very similar, with just a few differences…

– And the dialog boxes will show a slightly different messages if an issue is encountered…

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FlexNet licensing

Diagram of network licensing and local licenses

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FlexNet licensing ● The License Manager activation wizard/assistant creates a log file for every session. The log file is saved in the following folders: ● Mac OS – [user]/Library/Logs/Esko_Server_License_Manager_yyyymmdd_hhmmss.log

● Windows OS – [user]\esko\Esko_Server_License_Manager_yyyymmdd_hhmmss.log “Wed May 21 15:23:38 2014 StartUp Esko Local License Manager 12.1.2 Build 34 Wed May 21 15:26:32 2014 Shutdown”

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FlexNet licensing ● And as a reminder, help.esko.com is always the first place to go, knowledge database, licensing, documentation, downloads and release information ● This presentation will be posted along the PowerPoint presentations ● Thank you for your time…

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