Canterwood Homeowners Association
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Annual Meeting December 7, 2010
Agenda ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦
Call to Order Determination of Quorum Approval of last year’s meeting minutes Introductions Candidate Introduction Voting President’s Remarks Committee Reports
Finance Security Grounds ACC
◦ Election Results ◦ Open Forum ◦ Adjourn
December 7, 2010
Introductions ◦ ◦ ◦ ◦ ◦
Dennis Loewe, President Jerry Lee, Vice President Dave Shaw, Secretary Bob Finch, Treasurer Russell Tanner, Director & Developer Rep.
December 7, 2010
Introduction of Candidates ◦ ◦ ◦ ◦
Bob Finch Peter Melnyk Open the Floor for Nominations Call for the vote
December 7, 2010
President’s Report – Dennis Loewe 2010 Year in Review Completed new initiatives Website Video cameras Integrated security system Grounds Maintenance Expanded main gate house Cleaned 1/3 of our drains Strong financial performance Snow removal contract is in place
December 7, 2010
Thanks To … ◦ HOA Staff
Holly Miller
Chris Sadoian - Chairman Raciel Day Kathy Hardman Christine Wells
John Walsh- Chairman Keith Galpin John Watt John Morrison Bob Finch Jerry Lee Dennis Loewe
Doug Allan – Chairman Russell Tanner Dennis Loewe
◦ Grounds committee
◦ Finance committee
◦ Gig Harbor Government & Community Relations
December 7, 2010
Security Committee ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦
Don Kennedy - Chairman Paul Rubin Jim Rieck Bruce Meyer Dennis Loewe Don Matheson Harry Bedrosian Bob Finch Dave Shaw
And others ◦ Scott Young
December 7, 2010
Financial Report – Bob Finch
2010 ASSOCIATION INCOME Budget
711 members 819,072 Other income 20,221 Bad debt contingency -9,996 Reserves funds contribution -213,300
Total funds for operations
615,997
Projected Close 817,000 21,000 -10,000 -213,300 614,700
December 7, 2010
2010 OPERATING EXPENSES
BUDGET Security 233,059 Grounds 163,868 Management 85,450 Streets & Buildings 22,100 Gates 13,000 R V Lot 1,200 Stables 4,000 Totals 614,517 Potential added funds for reserves
Projected Close 228,000 177,000 60,000 18,000 19,000 7,000 2,500 605,500 9,000
December 7, 2010
Approved 2010 RESERVE EXPENDITURES Expenditures
Streets repairs Vacuum 1/3 of street drains Replace furnace & A/C Rebuild main guard house Security Recording Cameras
Rebuild Nuthatch Park Children’s area
Total funds spent Projected funds balance at close
18,313 10,864 7,937 35,412 65,861 8,081 146,468 925,000
December 7, 2010
The Good News NO FEE INCREASE in 2011 Were getting … MORE BANG FOR OUR BUCKS
December 7, 2010
Security Update – Jerry Lee/Don Kennedy ◦ Seven fulltime officers ◦ Duties preformed include:
Home vacation checks Stop sign enforcement and studies Speed enforcement and studies with radar Security at the school bus stops when children are waiting for the bus and when they return home General patrol of the community Jump start service for disabled vehicles Alarm response to residents’ homes Response to calls for medical assistance Regular checks on the status of the elderly in Canterwood Maintain security at the Main gate Conduct inspections of Canterwood for HOA violations by contractors Placement of flyers in the mail receptacles at all of the mail boxes Direct traffic when necessary Providing rides for residents to and from the Main gate
December 7, 2010
Continued:
Frequent inspections of the RV lot Frequent inspections of the Country club including the tennis courts and swimming area Responding to all calls for service from the residents Taking crime reports and conducting further investigations to assist local LE Inspections of the HOA office as well as the stables and golf course maintenance building Sanding of the roads when necessary Securing packages for residents who are on vacation Delivering packages and reports to the HOA Board Inspecting predetermined locations throughout Canterwood on a regular basis Maintaining a geographical map of where incidents occur in Canterwood enabling them to concentrate their patrol efforts where needed
December 7, 2010
Comparison of All Incidents
December 7, 2010
Vandalism
December 7, 2010
Burglary
December 7, 2010
Grand Theft
December 7, 2010
Property Theft
December 7, 2010
Auto Theft
December 7, 2010
Mail Theft
December 7, 2010
Petty Theft
December 7, 2010
CapSure, Inc. Visitor Management System – Jerry Lee Benefits: ◦ Improve Security
Produce credentials for visitors Screen and Validate visitors and contractors Process vehicles with multiple passengers Accelerate the speed of processing visitors
◦ Improve Communications Pre-Registration of Visitors Notifications of Arrivals
◦ Advanced Reporting
Logging and Tracking of all transactions Quick look up of visitor details
December 7, 2010
Visitor Management Features ◦ Flexible User Access
WEB Access for all users Voice Mail Integration
◦ Easy to Use Officer Interface Touch Screen Interface Driver’s License Scanner
◦ Enhanced Security
Watch List Pass and/or Badge Printing
◦ Integrated Access Control
Single database to manage visitor and authorized user access Real time activity monitoring
◦ Real Time Reporting Administrators Officers
December 7, 2010
Officer at the Gate
Officer WEB
Resident
Administration
Organization or Vendor
◦ Visitor Processing
◦ Security Incidents ◦ Searches & Reports ◦ Pre-Register Visitors ◦ Update Own Profile ◦ Manage All Aspects of the Program from the Web ◦ Manage Clubhouse Employees ◦ Builders, Contractors
December 7, 2010
DL Scanner makes it easy to gather information from visitors and contractors Optical Character Recognition captures name, address, DL #, expiration date, and even picture Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs Transaction logging stores all of this information for historical needs
Passes printed on high speed thermal transfer printer
Actual size 4” X 10”
◦ Will not fade!
Prints in 4-5 seconds Passes Include: ◦ ◦ ◦ ◦ ◦
Directions Visitor Name Host name Expiration date Optional bar code for egress tracking
Up to 5 X faster than laser and inkjet!
Video Camera Surveillance – The need ◦ ◦ ◦ ◦ ◦
Gate runners and crashers Vandalism Sporadic theft Home invasion Deter potential of increased crime as area population increases
A secure community is vital to our family safety and to maintain our property values December 7, 2010
Leverages technology to augment our security staff’s surveillance of community ◦ Frees up staff for other less repetitive tasks
Captures sporadic incidents in a way that augments traditional emergency response and intelligence gathering Potential full interoperability with local and area law enforcement assets Leads to a safer and more secure community – Invisible Fence Reduces cost of increased personnel to monitor and protect the community Full audit trail – better risk management
December 7, 2010
Notification of real time alarms Capturing odd events at odd times Behavioural triggers – minimise checking data Many systems and functions integrated into one ◦ “Swiss army knife” approach ◦ Save power weight and space ◦ Train for one system to deliver many functions Resource & equipment sharing – true interoperability Extensive forensics and audit trail - risk management True cost of ownership – minimal on going costs Flexibility for the future – expandable - reusable
December 7, 2010
Main Gate
3 Cameras + Server
Peacock Gate
2 Cameras
RV Lot
1 or 2 Cameras
Baker Gate
2 Cameras
Resident Gate
2 Cameras
Total Cost = $65,861
December 7, 2010
Garden & Grounds Committee – Chris Sadoian 2010 Projects
HOA office….. Re-landscaped front bedding area, added bench and address sign.
Painted front door and installed awning. Added two new planters at front door entrance.
Walking path and steps constructed behind office building for better access to tennis courts and playground area. New landscaping included in design. Children’s playground drainage improvements and new playground bark installed.
December 7, 2010
Drainage improvements were made to the grassy area leading to the Nuthatch putting green.
The island at Nuthatch and Canterwood Dr. was enhanced by removing over grown plant material. Trees limbed, up-lighting and boulders added.
The corner at Baker Way and Old Stump was newly landscaped with trees, shrubs and rockery.
Split rail fencing was added along 53rd. and Foxglove.
The round-a-bout on 47th. St. was re-landscaped adding new plant material and trees.
New landscaping was added to the beds at the newly remodeled main gate guard house.
December 7, 2010
New Image and Access
www.canterwood.org
Old Website poor image of community
Difficult to access and navigate
Could not upgrade with revised data
December 7, 2010
Home Page
December 7, 2010
Sample Banner Ad
December 7, 2010
Domestic Animal Rules
December 7, 2010
News Letters
December 7, 2010
Canterwood Services
December 7, 2010
Architectural Control Committee – George Milliken
Due to the economy and the downturn in new construction and remodeling we have been asked mainly to assist with landscaping issues and some boundary and neighbor disputes. We have added two new members to our active committee: ◦ Mort Altman ◦ John Morrison, known to many of you as our original developer.
We continue to remind residents with issues for the ACC, to PUT YOUR REQUESTS IN WRITING to Holly our resident manager. Phone messages can be used to alert the office to up-coming needs, but ALL must be followed up with formal , written requests. In early November Holly and Board member Mort Altman made a 2 day driveby inspection of all Canterwood properties to determine any needs for improvement/corrections of landscaping problems.
December 7, 2010
Results of the Vote
December 7, 2010
Emphasis for 2011 ◦ Assess roads and paving needs ◦ Review Reserve Funding ◦ Continue to monitor & control costs
December 7, 2010
New Business ◦ Open Discussion
Call for Adjournment
December 7, 2010
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