DHEK BHAL CHARITY GROUP

DHEK BHAL CHARITY GROUP  CEO/Presenter: Zehra Haq

Brief History  Dhek Bhal - a Punjabi term meaning “caring

for” or “looking after”. 

Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council.

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Initially catered for South Asian women in Barton Hill, Easton and St Paul’s.

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Evolved into a Bristol wide service.

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Current name adopted in 1994.

Values 

Dignity of the individual

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Respecting diversity of cultures, values and faiths

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Right to quality of service that caters to individual needs

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Promote individual development

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Right to information and choice

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Contribute to the development of services

Overview of Services 

Current Services

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Elderly Women’s Daycentre (1988 - current)

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Bristol Sitting Service (1993 - current)

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South Gloucestershire Sitting Service (1999 - current)

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Elderly Men’s Project (2008 – current)

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Domiciliary Care Service (2009 – current)

Bristol Sitting Service 1993 - CURRENT

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Elderly Men’s Project 1998 – CURRENT

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Elderly Women’s Daycentre 1988 - CURRENT

Domiciliary Care Service 2009 - CURRENT

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Overview of Services 

Defunct Services

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Young Mums Project (1987 – 2008) - Funded by Bristol City Council

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Asian Girls Youth Project (1989 – 2008)

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Children‘s Holiday Playscheme (1994 -2007)

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Outreach Project (1997 – 2000)

Overview of Services (cont’) 

Defunct Services (continued:)

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Carers Support Service (2000 - 2008)

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Asian Children & Youth Liaison Service (2001 – 2007)

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Volunteers Support Service (2004 – 2006)

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Asian Boys Youth Project (2006 – 2009)

Young Mums Project 1987 - 2008

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Asian Girls Youth Project 1989 - 2008

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Holiday Play Scheme 1994 - 2007

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Outreach Project 1997 - 2000

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Carers Support Service 2000 – 2008

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Asian Children & Youth Liaison Service 2001 - 2007

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Volunteers Support Project 2004 – 2006

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Asian Boys Youth Project 2006 - 2009

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Growth 

Constantly identify gaps in mainstream, voluntary, and community service provisions.

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Enjoy good rapport with community, who approach us to develop new services or improve existing ones.

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Availability of funding

Changes in the Care Sector 

The introduction of Commissioning of services

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A move towards ‘Spot Commissioning’

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The introduction of a ‘Direct Payment Scheme’

Strategies 

Domiciliary Care Service to double by 2015.

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Employee skills enhanced – multilingual and multi-skilled staff.

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Robust training programme provided through St. Monica’s Trust.

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Strategic partnership and collaborative work with BCC, South Glos, NHS, community sector professionals.

Strategies (Continued) 

Good knowledge of demographics of the area

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Knowledgeable trustees

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Care Quality Commission (CQC) inspections and Quality Assurance visits by BCC and South Glos

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Marketing: Open Days, events, annual report

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Cross cultural awareness programs