Dia 1 - Groep Ubuntu

KNOWLEDGE MANAGEMENT ‘HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU ‘

IMPORTANCE OF SHARING KNOWLEDGE AND EXPERIENCE: | STARTING POINTS  The learning organization: lifelong learning as a permanent task in a highly evolving society To make professionals stronger to make them realise their task (empowerment)

Develop competences: Human Ressources Development Build & Share Expertise in and outside the organization: (Ubuntu Philosophy  EPO2) Finally: realizing our mission: quality of life for every cliënt

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS THROUGH THE CAREER OF STAFF MEMBERS

 Welcome and introduction of new staffmembers  Plans of Development  Annually program of training themes

 Develop experts - Train the trainer

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS WELCOME AND INTRODUCTION OF NEW STAFFMEMBERS INTRODUCTION CYCLE: Introduction day and 8 sessions during the first year

o Vision and mission of the organization o structure of the organisation functions/views/communication lines

Are you comfortable? A chocolat?

o Important visions/procedures: Quality Policy Sexuality and relationships correct UBUNTU attitude toward cliënts Fire safety and prevention

o the communication in the Organization o fire safety o etc

The first day in a new work environment

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS PLAN of DEVELOPMENT

 for the staffmembers (individual) For each team  For the coördinator / leader

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS ANNUALly program of TRAINING THEMES

 Agogic themes  Key skills  Management skills  Leadership skills

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS DEVELOP EXPERTS - TRAIN THE TRAINER

 Supporting staffmembers to become an expert  Supporting staffmembers to share their expertise with others  learning teaching skills to share expertise

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS DIFFERENT FORMS OF LEARNING

 training on the job  internal – external training  intervison groups  general conferences  Specifiec skll training  …

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS TRAINING ON THE JOB

INTRO CYCLE

 Socialization by new staffmembers themselves  Learning by the example of personal coaches - Coordinator – collegues

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS INTERNAL - EXTERNAL TRAINING SESSIONS

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS OTHER FORMS OF LEARNING • intervision groups sharing expertise between staffmembers

• Internal conference themes: Aspects of our vision that needs explanation and deepening; often by external speakers- workshops – good practise

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | DIFFERENT WAYS SPECIFIC SKILLS TRAINING FOR COÖRDINATORS AND STAFFMEMBERS ‘13

 For days training: a management by coaching training Staffmembers will be trained in giving sex education to people with disabilities Training them to support colleagues to handle situations about relationships and sexuality

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES A FEW EXAMPLES 

Management by coaching

 Presenting with impact  Train the trainer course: How to run a training session?  a Course for caregivers: How to support adults with a disability

 Workshop feedback

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES MANAGEMENT BY COACHING

4 SESSIONS: The GROW model Exercises – role play – discussion Application Training skills by: …..

models WHAT IS HAPPENING NOW?

WHAT DO YOU WANT?

1

REAGOAL 2 LITY

WILL 4

WHAT WILL YOU DO?

3

OPTIONS WHAT COULD YOU DO?

models

THE FOUR STAGES OF LEARNING

MANAGEMENT BY COACHING

ILLUSTRATIONS ILLUSTRATIONS / METAPHORS

MANAGEMENT BY COACHING

ILLUSTRATIONS / METAPHORS

TRAINING JOB CONVERSATION

VIDEO - ROLE PLAY

GROUP DISCUSSION

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES PRESENTING WITH IMPACT

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HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES PRESENTING WITH IMPACT “Someone else who wants to interrupt me??...”

Please put your 3D glasses on and everything will be clear

Dealing with difficult situations

“Please, a little more passion with your marker!!!”

How to start a good presentation?

We learn more from audio-visual

Be prepared!

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES HOW TO RUN A TRAINING SESSION?  Learning by experience  Preparation Your knowledge - The group? – Goals – Structure – Rehearsal – Organization – Help  The right setting  Starting the training session  Holding the attention  Difficult situations, difficult behavior  audio-visual media  teaching tools

Train the trainer course

A Four-day interactive training

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES A COURSE for CAREGIVERS:

SUPPORTING ADULTS WITH A DISABILITY

 a COURSE developped for professionals in South Africa About PEOPLE WITH A DISABILITY CONTENT & OBJECTIVES: Knowledge – skills – attitudes: competences, neccessary for caregivers A five-day TRAINING

HOW WE SHARE KNOWLEDGE AND EXPERTISE IN GROUP UBUNTU | EXAMPLES COURSE CAREGIVERS: SUPPORTING ADULTS WITH A DISABILITY

1. a vision: PERSONS WITH A HANDICAP: FIRST OF ALL CITIZENS 2. MENTAL RETARDATION

3. A PERSONAL PLAN OF SUPPORT 4. OTHER DISABILITIES AND FIRST AID 5. COMMUNICATION 6. TEACHING METHODS

7. LABOUR 8. SUPPORTING INDEPENDENT LIVING 9. SEX EDUCATION FOR MENTALLY RETARDED PEOPLE