EEC Performance Measurement Data Dashboard

EEC Performance Measurement Data Dashboard Using performance measures to drive results – April 2013

1

EEC Performance Measurement

EOE/EEC Strategic Plan MassResults: Building a ResultsOriented Government

Program, Child, Educator Data EEC Performance Measurement Dashboard

2

Developing and Using the EEC Dashboard Agency/EEC Board Devises Performance Metrics

EEC targets actions that improve performance

Use Dashboard to Enhance Performance

Allows leadership to make informed decisions

3

Dashboard makes Data Visible

Shows results and progress against metrics

So, What Do We Track? 

Just about everything!

Licensing data

Program data

Fiscal data

Professional Qualifications data

Child demographics data

RTTT reports

Legislative reports

4

The key is highlighting relevant data in a simple and easy to understand way

Create a Compelling Dashboard 

Visual representation effectively communicates:   

5

1. where are we now? 2. where do we want to be? 3. when do we need to be there?

Performance Measurement Categories 



6

Access 

Number of children on the Waitlist for subsidized care



Average length of time on Waitlist prior to enrollment



New children on Waitlist versus enrolled per month



Available child care slots compared to number of children needing care

Quality – Quality Rating and Improvement System (QRIS) 

Percentage of programs in QRIS



Percentage of programs in QRIS level 2 and higher



Percentage of programs receiving subsidy in QRIS



Percentage of subsidized children served in high quality programs

Performance Dashboard GOALS

Status

Trend

Measured Period

Current

Prior

Target

# of WL children

Increasing

Monthly

53975

52813

45000

Average duration on WL

Increasing

Monthly

9.44

8.99

6 months

New Children on WL vs. Enrolled

Increasing

Monthly

1469/122 = 12

1208/45 5= 2.7

1 to 1 ratio

Monthly

___

___

___

ACCESS

Available Slots vs. WL



____

QUALITY % of Programs in QRIS

Stable

Quarterly

47%

46%

40%

% of Programs QRIS L2

Improving

Quarterly

13%

11%

15%

% Programs that receive subsidy

Stable

Quarterly

92%

92%

90%

% subsidized children served L2

Improving

Quarterly

50%

42%

50%

Performance Key

7

Meeting or exceeding expectations

Needs improvement

Not meeting expectations

Under development



Access - Number of children on the Waitlist for subsidized care Waitlist by Age Group July 2012 to March 2013

Number of Children

60000

53975

50000 40000 30000

41778

44131

46311 47659

49111

50261

51792

52813

20000 Infants

10000

Toddlers

0

Jul-12

Aug-12

Sep-12

Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

Mar-13

Preschool School Age

Jul-12

Aug-12

Sep-12

Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

Mar-13

Infants

4138

4388

4670

4793

4861

4817

4938

4907

4892

Toddlers

8285

8691

8943

9166

9489

9668

9861

10011

10110

Preschool

13003

13575

14056

14217

14488

14742

14967

15298

15541

School Age

16352

17477

18642

19483

20273

21034

22026

22597

23432

Total

41778

44131

46311

47659

49111

50261

51792

52813

53975

What is the average increase monthly? 1525 8

Total

Access - Average length of time to wait prior to enrollment

Duration in months

Average Duration on Waitlist in Months July 2012 to March 2013 14.00 12.00 10.00

8.00 6.00 4.00 2.00 0.00 Jul-12

Aug-12 Infant

Infant Toddler Preschool School Age Total

9

Jul-12 5.77 9.17 8.07 4.93 6.98

Sep-12

Oct-12

Toddler Aug-12 6.00 8.33 7.37 5.77 6.87

Sep-12 4.50 8.30 7.90 6.27 6.74

Nov-12

Dec-12

Preschool Oct-12 4.37 8.97 8.63 5.17 6.78

Nov-12 4.43 8.90 8.83 6.53 7.18

Jan-13

Feb-13

School Age Dec-12 4.83 9.90 8.73 8.13 7.90

Mar-13

Total Average Jan-13 4.60 10.13 9.47 8.63 8.21

Feb-13 5.07 11.23 11.10 8.57 8.99

Once access is re-opened waitlist duration is expected to decrease

Mar-13 5.23 12.13 11.17 9.23 9.44

Access – New Children on Waitlist vs. Children Enrolled Per Month

New Children on the Wailist vs. Children Enrolled Per Month - July 2012 to March 2013 2372

2500

2119 2000

1997

1746

1627 1392

1500

1079 1000

1325

1208

1060

906

749

558

500

1469

525

350

455 122

0 Jul-12

Aug-12

Sep-12

Oct-12

Nov-12

New Children on Waitlist

10

Dec-12

Jan-13

Children enrolled

Feb-13

Mar-13

Access - Available child care slots compared to number of children needing care 

11

Available child care slots compared to number of children needing care 

Under development



When filling Contract Slots age group and location are taken into consideration

Quality - Percentage of programs in QRIS % Participating in QRIS July 2012 to March 2013 70%

% of programs

60% 50% 40%

39%

30% 29% 26% 20%

54%

54%

42%

44% 40%

37%

55%

55%

55%

56%

56%

45%

45%

45%

46%

46%

41%

41%

42%

42%

43%

57% 47% 43%

10% 0% 7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013

Family Child Care

12

Large Group and School Age

Total

Quality - Percentage of programs in QRIS level 2 and higher

% Programs in QRIS Level 2 and Higher 25% 20% 15%

20%

20%

20%

21%

21% 17%

11%

12%

12%

8%

9%

13%

14%

17%

13%

11%

11%

10% 5%

21%

9%

10%

11%

10%

9%

8%

20%

13% 11%

0% 7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013 Family Child Care

13

Large Group and School Age

Total

Quality - Percentage of programs in QRIS that receive subsidies

% Programs in QRIS the Receive Subsidies July 2012 to March 2013 100%

96%

96%

96%

96%

93%

93%

93%

93%

93%

88%

87%

88%

88%

87%

87%

87%

87%

Jul-12

Aug-12

Sep-12

Oct-12

Nov-12

Dec-12

Jan-13

Feb-13

96%

96%

95%

95%

95% 90% 85%

93%

89%

92%

95% 92%

86%

80% 75%

Family Child Care

14

Large Group and School Age

Total

Mar-13

Quality - Percentage of subsidized children served in high quality programs

% Children in QRIS Level 2 and Higher Programs 70% 60%

56%

55%

54%

50% 40%

46%

46%

47%

60% 52%

23%

24%

26%

53%

58% 48%

50%

28%

34%

31%

26%

56% 50%

51% 44%

42%

30% 20%

60%

28%

33%

10% 0% 7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013 Family Child Care

15

Large Group and School Age

Total

Conclusions 



16

What other metrics are relevant to EEC for inclusion in a dashboard view?  Licensing metrics • Licensing visits ratios  Educator metrics • Educator credential metrics Using Performance Measurement as a part of EEC’s Risk Management initiative  Follow up at Policy Committee Meeting