Follow up = Accountability - University of Virginia Health System

January 5, 2018 | Author: Anonymous | Category: Arts & Humanities, Communications
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Employee Engagement Survey Education Session #3 Follow-Up and Preparation March/April, 2014

You are here! Discuss

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Plan

Follow Up

IV. Follow Up to monitor, revise, and ensure Impact Plan execution a)

In existing team meetings (no more frequently than monthly), spend no more than 10 minutes discussing ACTION PLAN progress b) Distribute a written copy of the ACTION PLAN c) Ask: “Did we do what we said we were going to do?” d) Ask: “Did it make any difference?” e) Document any ACTION ITEM modifications f) Repeat!

5 questions you must ask your team Retrieve handout Discussion: How can you tie these back into the X Model of Engagement video we watched in our last session? If you were to ask your team these questions, how would they respond?

Follow up = Accountability  I received feedback on the previous Employee Engagement Survey conducted at UVA Health System

2013 survey results were shared

 My team participated in an effective impact planning session following last year's Employee Engagement Survey

Discovery meetings held and impact plans developed

 My team has made progress on the goals set during our impact planning sessions after the last Employee Engagement Survey

Making progress

Handout: Preparing for the Engagement Survey

Preparing for the annual survey

The Q12® (for all Health System employees) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.

I know what is expected of me at work I have the materials and equipment I need to do my work right At work, I have the opportunity to do what I do best every day In the last seven days, I have received recognition or praise for doing good work My supervisor, or someone at work, seems to care about me as person There is someone at work who encourages my development At work, my opinions seem to count The mission or purpose of my organization makes me feel my job is important My associates or fellow employees are committed to doing quality work I have a best friend at work In the last six months, someone at work has talked to me about my progress This last year, I have had opportunities at work to learn and grow

Additional items in 2014 CATEGORY

QUESTION

Effective Communication



My [supervisor/chair] involves our team in key decisions that affect our jobs and work environment

Trust and Collaboration

• • •

My role receives the attention and respect it deserves from others I feel free to speak out without fear of retaliation or disciplinary action I received feedback on the previous Employee Engagement Survey conducted at UVA Health System My team participated in an effective impact planning session following last year’s Employee Engagement Survey My team has made progress on the goals set during our impact planning sessions after the last Employee Engagement Survey How satisfied are you with the University of Virginia Health System as a place to work? *If rate 1-3/4,5 for Overall Satisfaction, ask: Please list 2-3 reasons why you would /would not recommend the UVA Health System as a great place to work.

Accountability



• Overall Satisfaction



Open Ended Questions



Fun Facts  Confidential online survey administered May 21June 4  A link to take the survey, containing a personal survey access code, will be distributed via email to each employee – DO NOT forward  Average completion time – 10 minutes  Submitted surveys go directly to Gallup  Response rates provided throughout survey  Employees hired as of April 7 are invited to participate

Key Dates DATE

ACTION

March 20 - June 26

Socialize the survey (tools available via Engagement website)

May 7

Email to staff announcing the survey from 5 entity heads

May 7

Email to management team promoting the survey

May 14

Pre-survey email to all employees

May 21 - June 4

SURVEY!

July

Results delivered to UVA

August/September

Results education with management team

View more...

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