Group Dynamics A training session presentation
Forethought ‘Coming together is a beginning. Keeping together is progress. Working together is success.’ - Henry Ford
OUR primitive learning !
Wisdom of Goose
Security
SelfEsteem
Power
Status
What Makes People Join Groups?
Affiliation
Goal Achievement
Gholipour A. 2006. Organizational Behavior. University of Tehran
When teamwork is required? Highly complex task
Work done by dynamic cross functional or cross organizational team. Leadership and team make up is constantly adopting to needs of the project in line with desired results
Level of task complexity Work done by team or work group
Depending upon length of project, team building may or may not required Simple & straight forward task
Work done by single individual or work group
Stable & predictable
Team building is critical for the quality of work
No need for team building or team work
Nature of environment
Highly complex & dynamic
Stages of team building
The team performance curve Performance Impact
High-Performance Team Real Team
Working Group Potential Team Pseudo-Team
Team Effectiveness
Assessing team maturity
Tower Game Work in your group Build a tower with the help of given resources (flip chart, meta card and cello tape) The tallest tower making team will win (doesn’t mean that other lose) Reflect upon your learning from the game TIME: 5 minutes
Role of team members
Team Effectiveness Model Organizational and Team Environment
Team Design
• Reward systems
•Task characteristics
• Communication systems
•Team size •Team composition
• Physical space • Organizational environment • Organizational structure • Organizational leadership
Team Processes •Team development •Team norms •Team roles •Team cohesiveness
Team Effectiveness • Achieve organizational goals • Satisfy member needs • Maintain team survival
Group Dynamics The social process by which people interact in a group environment The influences of personality, power and behavior on the group process Associated with the size, structure, norms, values, role etc. of the group Group dynamics affects group cohesiveness and performance
Functional dynamics
Synergy More resources for problem solving Improved creativity and innovation Improved quality of decision making Greater commitments to tasks Increased motivation of members Better control and work discipline More individual need satisfaction Synchronization of efforts
Dysfunctional dynamics
Conformity Groupthink Social loafing Risky shift
Preventing groupthink
Every group member a critical evaluator Avoid rubber-stamp decisions Different groups explore same problems Rely on subgroup debates and outside experts Assign role of devil’s advocate Rethink a consensus
Conditions for Social Loafing Low task interdependence Individual output not visible
Routine, uninteresting tasks Low task significance
Low collectivist values
Group cohesiveness Member Similarity Member Interaction
External Challenges
Group Cohesiveness Team Success
Team Size Somewhat Difficult Entry
Cohesiveness outcomes Members of cohesive teams Want to remain members Willing to share information Strong interpersonal bonds
Want to support each other Resolve conflict effectively More satisfied and experience less stress .
Cohesiveness-Productivity Relationship Cohesiveness
Alignment of group and organizational goals
High
Low
High
Strong Increase In Productivity
Moderate Increase In Productivity
Low
Decrease in Productivity
No Significant Effect On Productivity
High performing team has…
Clear, elevating goals Results-driven structure Competent team members Unified commitments Collaborative climate Standards of excellence External support and recognition Principled leadership
For effective teamwork…
Be realistic and prepared Appropriate individual workload Clear expectations Communication of short/long-term goals Enthusiasm builds commitment Confidence in the team Open-minded and mutual respect Spirit of Cooperation is must Learn key skills to be a good team player
We are Team Leaders MODEL the behavior you want to see CONNECT with the people you lead INVOLVE them wherever you can
Concluding thought
Jack Welch, Former CEO of General Electric
"We've developed an incredibly talented team of people running our major businesses, and, perhaps more important, there's a healthy sense of collegiality, mutual trust, and respect for performance that pervades this organization.”
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things we learned together
Basanta Raj Sigdel Nepal Administrative Staff College Cell 9841310840, Email:
[email protected]