Helen Young`s Presentation - Healthcare Conferences UK

January 5, 2018 | Author: Anonymous | Category: Business, Management
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Ward Sisters

“Super Nurses should be Supernumerary” Helen Young Director of Nursing and Midwifery Birmingham Womens’ Hospital

The impossible but most important job in my team - The Ward/Team Sister • • • • • • • • • • • •

24 hour responsibility for the area Lead the Quality of Care Lead the Delivery of Safe Care Lead the Delivery of Patient Experience Lead the Teaching and Training of Staff (MDT) Role Model Educator Manager of People and Budgets and Services Expert Practitioner Guardian of the 6 C’s Staffing Champion Mediator and Complaints Manager and the list goes on ………………

The personal and professional • • • • • • • • •

Continuously develop professionally Learn new skills Learn new management techniques Reflect Revalidate Develop Leadership Skills Lean Budgeting Learn LEAN Learn Safety Improvement Science

What you need more reasons?? • • • • • • •

Making a Difference Report , 2000 The Prime Ministers Commission 2010 RCN Breaking Down the Barriers Driving up Standards (RCN 2009) Francis Report National Quality Board (2013) CNO Staffing Guidance (2013) Hard Truths (2014)

How to do it: • • • • • • • • •

Get the DoN on side quickly Use them to get the COO and FD Get the NEDS by showing them wards in real life Create the right support –Admin Roles for Sister Support Get the right JD and Person Spec Get the right Competency Framework Get the right recruitment approach (VBR essential) Get your Evidence together Get the Business Case Right

Leadership, Preparation, Support •

We all know right skills, right place right time!

Well here’s my mantra for Sisters:

Right Leadership Development , Right Preparation for Role, Right Support all the time

A check list to help not dictate • • • • • • • • • • • • • • • •

Do they have supervisory status Do they have authority to book staff and buy equipment Do they have ward clerks and PA support Do they manage housekeeping Are they classed as Senior Nursing Management Do they get represented at Decision Making Forums for N&M To they have training and development specifically for them Are they on Leadership Development initiatives Have they got Knowledge and Skills /Competency Framework Do they meet with the DoN as a group or individual directorates Are they involved in Skill Mix and Staffing Decisions Do they have access to the ward dashboards and are they responsible for them Do they manage the complaints and feedback in their area Do you recruit them using a VBR methodology Are they directly involved in the pre reg and post reg education of their teams Do they have a personal and professional development plan with annual appraisal

Thank you for listeninggo fight the fight! [email protected]

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