Instructions - QBE European Operations

QBE European Operations History and Structure

Contents Page nos

2

History of QBE in Europe

3

Our people in European Operations (2,580)

4

QBE European Operations underwriting structure

5

European Operations – Executive Committee

6

QBE European Operations portfolio mix

7

European Operations underwriting and distribution structure

8

Retail

9

International Markets

10

QBE Re

11

Distribution and Relationship Management

12

Disclaimer

13

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History of QBE in Europe Offices established The North Queensland Insurance Company formed

Merger with Bankers and Traders Insurance Company

1904

1959

1971

North Queensland Insurance Company acquires Equitable Probate and General Insurance

1973

1997

QBE formed, taking the initials from Queensland, Bankers and Equitable

1998

Germany and Spain

Italy

Czech Republic

Slovakia

France

London

1886

Hungary and Ukraine

1999

2000

2004

2005

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2006

Ensign Greenhill acquired Underwriting Group acquired Limit plc acquired Iron Trades acquired

Canada and Dubai

Denmark

Minibus Plus acquired

British Marine Holdings acquired

Acquisitions made 3

Sweden and Switzerland

2007

2009

Carlife acquired Endurance Property business acquired Burnetts acquired Evergreen brand purchased

2010

2012

Secura acquired Brit Insurance UK regional Commercial Insurance renewal rights acquired

Our people in European Operations (2,580) Belgium 85

Czech Republic 19

Denmark 15

Ireland 42

France 86

Germany 24

Hungary 84

Italy 33

Slovakia 69

Spain 21

Sweden 8

Switzerland 5

Ukraine 30

Total 521

Canada 36

UK 1,989 Japan 2

Dubai 10

Thailand 1 Singapore 11

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Australia 10

QBE European Operations underwriting structure QBE Insurance Group

Australian and New Zealand Operations

Asia Pacific Operations

QBE Re (Europe) Limited

European Operations

North American Operations

QBE Insurance (Europe) Limited

QBE Underwriting Limited

QBE Syndicate 2999

QBE Reinsurance Syndicate 566 5

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QBE Marine and Energy Syndicate 1036

QBE PCM Syndicate 1886

Latin American Operations

QBE Casualty Syndicate 386

QBE Aviation Syndicate 5555

European Operations – Executive Committee

Richard Pryce Chief Executive Officer QBE EO

David Winkett

Philip Dodridge

Colin O’Farrell

Jonathan Parry

Joe Gordon

Dominic Clayden

Cheryl Curtis

Chief Financial Officer

Chief Risk Officer

Chief Underwriting Officer International Markets

Chief Underwriting Officer QBE Re

Chief Operating Officer

Claims Director

Chief Human Resources Officer

6

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QBE European Operations portfolio mix

Property 27.9%

Marine, Energy and Aviation 17.5% Public/Product Liability 20.2% Motor and Motor Casualty 11.9% Professional indemnity 10.5% Employers' Liability 5.8% Financial and Credit 2.1%

Accident and Health 2.4% Agriculture and Bloodstock 0.1% Other 1.6%

Gross earned premium by class of business 2013

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European Operations underwriting and distribution structure Richard Pryce Chief Executive Officer

TBA Chief Underwriting Officer Retail

8

Colin O’Farrell Chief Underwriting Officer International Markets

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Jonathan Parry Chief Underwriting Officer QBE Re

Chris Wallace Director Distribution and Relationship Management

Retail

Chief Underwriting Officer (TBA)

UK and IRELAND Matthew Crane

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EUROPE Jerry Probert

Financial Lines & Specialty Casualty David Harries

International Markets Chief Underwriting Officer Colin O’Farrell

Managing Director Sam Harrison

Canada, Middle East Neila Buurman

Marine Tim Pembroke

British Marine Tim Harris

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Natural Resources & Political Peter Burton

Property Sam Harrison

Casualty David Fitzpatrick

Aviation Paul Letherbarrow

QBE Re

Chief Underwriting Officer Jonathan Parry

QBE Re (Europe) Limited Syndicate 566 (London) Tim Barber Paul Horgan Peter Wilkins

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Dublin Padraig Kelly

Brussels Jan Leflot Luc Boghe

Distribution and Relationship Management

Director Chris Wallace

Broker Development Stephen Brown

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Client Engagement and Multinational Jeff Carr

Risk Management Richard Thomas

Disclaimer

The information contained herein has been prepared by QBE Insurance Group Limited or one of its subsidiaries (“the QBE Group”). Such information is confidential and is being provided to you solely for your information. It is not intended to create any duty towards you or any other business or legal relationship. The QBE Group makes no warranty or representation of any kind in respect of this information, in particular as to its accuracy, completeness, timeliness or suitability for your purpose. To the fullest extent permitted by law, the QBE Group disclaims any responsibility or liability for any loss or damage suffered or any costs incurred arising out of or in connection with your reliance on the information contained herein. Some of the information in this presentation may contain projections or other forward-looking statements regarding future events or the future financial performance of QBE. The inclusion of such forward-looking information shall not be regarded as a representation by QBE or any other person that the objectives or plans of QBE will be achieved. QBE undertakes no obligation to publicly update or publicly revise any forwardlooking statement, whether as a result of new information, future events or otherwise. By accepting a copy of this presentation, you agree to be bound by the foregoing limitations and conditions and, in particular, will be taken to have represented, warranted and undertaken that you have read and agree to comply with the contents of this disclaimer. The reproduction or transmission of all or part of this document, whether by photocopying or storing in any medium by electronic means or otherwise, without the written permission of the owner, is prohibited. © QBE European Operations 2014.

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