Introduction to HR Framework

Introduction to the HR Framework

Objectives of the day • Increase awareness and understanding of challenges to improving supply chain work force performance • Share lessons learned and best practices for supply chain HR performance improvement • Identify areas to expand HR and health systems strengthening in supply chains • Promote collaboration and coordination amongst partners around strengthening health worker performance in supply chain management.

Challenge Unqualified and disempowered staff managing public health supply chains

Poor availability of health commodities at facilities, wasted resources

Supply chains poorly managed and insufficiently resourced

Underperforming health programs and unachieved health goals

Leadership SUPPLIES FLOW

Central Medical Stores

Intermediate Warehouse

LOGISTICS INFORMATION FLOW

Central Stores Manager

Logistics Management & Pipeline Report

Warehouse Report & Order Warehouse Manager Health Clinic Report & Order

Health Clinic

Community Based Distributor (CBD)

Clinic Pharmacist or Nurse Community Health Worker CLIENTS

Supply Chains are People Chains

Report of Community Based Distributor

We have tried different approaches • Leadership development • Formal staff training at different levels • On the job training • Pre service training • Task shifting

Persistent Public Health Supply Chain HR Challenges • Lack of leadership or commitment • Supply chains are under funded and under valued • Lack of professional status or development • Poor remuneration, civil service terms and conditions • High staff turn over – brain drain • Burden on service delivery staff

A more holistic approach is needed

CapacityPlus HR Development Framework Serving Serving supply Serving supply supply chain chain workers, workers, chain workers, saving saving lives lives saving lives

Optimizing policies & plans and building constituencies • Professionalization • Performance incentives • Leadership and management Serving supply chain workers, • Policy Leadership saving lives

Strengthening workforce development • Regional training institutions • Pre service training • Mentoring health commodity managers

Serving supply chain workers, saving lives

Increasing workforce effectiveness • VMI and task shifting • Creating customized learning platforms • Outsourcing to 3PLs • Engaging the private sector

Serving supply chain workers, saving lives

Expectations for the day • Link to GHI and health systems strengthening • Help us refine a more strategic approach to addressing HR issues • Identify and engage new partners and approaches • Look at HR policies and planning – with help from CapacityPlus