Introduction to IAUG PNW Chapter Meeting April 11, 2013

January 5, 2018 | Author: Anonymous | Category: Social Science, Political Science, Media
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Introduction to IAUG PNW Chapter Meeting April 11, 2013

IAUG Mission Statement IAUG is the primary resource for education, networking and advocacy for Avaya’s global customer community. Value Proposition • Educate and inform members in all areas of communications technology with emphasis on the Avaya solution portfolio • Create a peer-to-peer network to share solutions and solve common problems • Advocate on behalf of our members to drive Avaya and its partners’ product and service solutions

IAUG Membership at a Glance • Approximately 5,200 members in over 45 countries • Members represent worldwide government entities, universities, health systems, manufacturers and professional service companies • Engaged participants in over 40+ local chapters worldwide

Membership Benefit Comparison Benefit Connection to an engaged online member community Direct voice into Avaya through IAUG’s Member Advocacy Program Participation opportunities in local activities

Exclusive discounts on IAUG CONVERGE and other events Significant savings on training from Avaya education partners Access to technical webinars and robust content archives User-driver technical content via IAUG publications

Chapter Members

IAUG Member

IAUG Membership Benefits • Access to discounted training




• Archived Education, Webinars and Recordings Archived Webinars


Enterprise NG911 on a Legacy E911 Network

Data Networking Tools

Moving to the Cloud

Contact Center

SIP: Introduction, Building & Implementation

Collaboration & Mobility (UC)

Introduction to Avaya Aura

Enterprise Core

Radvision Video Conferencing Solutions Overview

System Management Tools

IAUG Membership Benefits • Direct access and advocacy to Avaya with new Issue Tracker Issue is vetted by the Advocacy Committee

Member inputs an issue

Advocacy Committee reports back to membership on issue

Advocacy Committee take vetted issues to Avaya

Avaya provides an update on the issue

IAUG Membership Benefits • IAUG Publications IAUG Insider

IAUG Insights

Monthly e-newsletter

Quarterly e-magazine

Updates on IAUG member benefits and events

Articles from Avaya experts, partners and fellow IAUG members

Exclusive executive summaries of noteworthy articles pertaining to Avaya technology

In-depth technical information on the latest products and technologies in Avaya marketplace

IAUG Membership Benefits • Product, Service and Industry Councils Business Communications Systems

Maintenance and Services

Contact Center

Data Networking

UC, Messaging and Collaboration

System Management Tools


• To participate, visit to complete the IAUG Council Application

• Avaya User Forums • Discussion threads for Avaya users to engage with one another regarding Avaya products and services

IAUG Membership Types • Membership Types – Voting (End User/Customer Members) – Non-Voting (Business Partners/Consultant Members) – Subscriber (End Users Only; limited benefits, complimentary membership) – Forum (limited benefits, complimentary membership)

• Membership Status – Affiliation by employer – Rates based on number of delegates – Membership based on anniversary cycle

IAUG Membership Rates

Number of Delegates 1





2-5 6+

$400 $75 per user

$800 $150 per user

Join today at

IAUG 2013 Membership Drive • Refer professional contacts & colleagues to join IAUG • • •

Refer an individual = 1 point Refer a corporate membership = 5 points Must accumulate 15 points to be entered into contest

• Member with the most referrals will win four (4) Global Knowledge Avaya Training Courses valued at $12,000 • Chapter with the most referrals wins $2,000 towards their next chapter activity • Open through Wednesday, May 15th •

Detail and terms included in email communications and on the website (

• Winner will we be announced at IAUG Converge2013 during the Wednesday general session

IAUG CONVERGE2013 • June 3-7, 2013 • Gaylord Palms in Orlando, FL • 200+ educational sessions • One-on-one Avaya support Content

Educational Tracks

Intro to Telecom

Contact Center


Peer to Peer Learning

Data Networking

Enterprise Core


Avaya Services

Avaya Maintenance

Business Management



Emerging Technologies

Professional Development

System Management Tools

Migration & Future Planning

Unified Communications & Collaboration

IAUG CONVERGE2013 • Keynote Speakers • Kevin Kennedy, Avaya President and CEO • Presenting Avaya Strategy –

The Power of the Platform

• Aron Ralston Fearless Adventurer & Subject of the Film, 127 Hours

IAUG CONVERGE2013 • Join us for the Solutions Expo & other CONVERGE2013 Events! • Monday: Avaya Customer Appreciation Event • Tuesday: Solutions Expo Opening Reception • Wednesday: Try Your Luck at the Solutions Expo Carnival • Thursday: IAUG Closing Event: Kick Back Florida Style in Margaritaville

• Early bird registration closes April 17th!

PNW Chapter

Questions for IAUG? Contact us at [email protected] Thank You!

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