Introduction to Peer Mentoring

Introduction to Peer Mentoring

WEA North West – Feb 2011

Peer Mentoring • Peer – ‘a person of equal standing within a group’ • Mentor – An experienced trusted advisor or guide. • A relationship of mutual regard • Role model and guide to support the mentee to achieve their potential.

• Mentors are: "many things - a positive role model, an adviser, an experienced friend. Somebody from outside a person's immediate circle taking a special interest can make an enormous difference.“ • Mentoring is a one-to-one, non-judgemental relationship in which an individual voluntarily gives time to support and encourage another. This is typically developed at a time of transition in the mentee's life, and lasts for a significant and sustained period of time." Mentoring and Befriending Foundation

What does a Mentor Do? • Meet with mentees on ‘regular’ agreed basis. • Through process of discussion and goal setting guide mentee to an agreed point. • Help mentees develop qualities and skills they feel they are lacking. • Support mentees to be positive about their capacity to change things

Isn’t a Mentor just a Friend?

• No! A mentor is guiding their mentee to an agreed point using their experience and knowledge using a set of meetings and agreed actions

Key Stages of Mentoring • • • •

Getting to know you Building Rapport Diagnosis Agreeing programme of action and mutual expectation • Periodic review • Ending the relationship

http://www.dpc.nsw.gov.au/merit/module_7/active_listening_skills

http://thecustomercollective.com/Home/23318

selfdiscipline.com

http://ag.udel.edu/extension/fam/FM/issue/developchild.htm

prayer-flitters.blogspot.com

http://www.buzzle.com/articles/active-listening-activities.html

Active Listening • Physically Attentive (body language, eye contact) • Open mind (don’t judge what you have heard listen to what comes next) • Paraphrasing (replay back what you have heard) • Listen between the words (not just what is said but how – feelings and emotions) • Summarise (for clarity)

Reflection on Session 1 • • • • •

What is a Peer Mentor Peer Mentor in your context Key skills of a Mentor Key Values of a Mentor Listening ‘dos and don’ts’

Session 2 • • • • •

Questioning Skills None Verbal Communication Problem Solving Giving and Receiving Feedback Support for Mentors

Mentoring meetings • • • • • • •

Preparation for the meeting Reconnect Establish Progress since last meeting Set focus (agenda) for this meeting Work through agenda Agree new actions Review meeting and plan next meeting

How is our message communicated? • Words • Inflection and tone • Non verbal's

7% 38 % 55 %

S O L E R

Face person squarely Adopt an Open posture Lean slightly towards good eye contact Be relaxed

TYPES OF QUESTION TO HELP THE MENTOR

Comparison

Open

Probing

Reflexive

Hypothetical

Summary

I D E A L

dentify the problem efine desires outcome xplore solutions nticipate outcomes ook back and learn

SPECIFIC MEASUREABLE ACHIEVABLE REALISTIC TIMED

The Feedback Sandwich Start and Close with positives Critique •Be specific •Deal with what can be changed •Stick to facts •Alternatives – invite their ideas before you share yours Start and Close with positives