Juliet Grant – Family Mosaic

January 5, 2018 | Author: Anonymous | Category: Arts & Humanities, Communications
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Sarah Mbatha & Juliet Grant – Marc Molloy

Family Mosaic

Why we do it

The journey so far Our offer

Employment Boot Camp The future

2012

Process mapped customer journey Developed value for money baseline Initiated employment control group study

Launched 1000 into Jobs linked to Family Mosaic manifesto ‘Health, Wealth and Wellbeing’

Employment target linked to staff annual bonus

Created staff ‘pledge’ events Track individual outcomes

Service Ethos: Jobs for people, not people for jobs Customer led relationship

Non competitive team culture

Personalised support

Pre & Post employment training Employer engagement (not a brokerage)

Support transition to employment

Innovative Courses:

Get that Job Get that promotion

Business Boot Camp Employment Boot Camp

Employment Boot Camp: What is it? How does it work?

Outcomes

Designed to challenge medium to long term unemployed to: • Rethink their lifestyle • Identify and address personal barriers • Change their attitude • Feel positive about the future

Challenge, Invigorate and Inspire customers through practical workshops designed to improve: • Confidence, motivation & job search • Money management skills & financial awareness • Personal fitness & nutrition

Targeted Recruitment

Pre Course Interview

1 hour workshops 2 Days per week 6 week Course

Incremental Holistic Learning Programme

Personalised Follow Up Support Package

In Work Support

Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

Confidence Module: Self Confidence Self Presentation

Self Motivation

Nutrition and Wellbeing Module: Understanding different types of nutrition

Healthy eating Wellbeing

Health Module: Fitness Health

Vitality

Money Management Module: Money and debt management Lending & loans - avoiding the sharks

Finding the right financial product Personal action plans - 1:1 support

Employability Module: Effective job search Application and CV’s Interview practice

Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

Making a Difference: “I’d given up on myself and Boot Camp saved me. I’m working again, can pay my way and hold my head up high” Daniel 42

Courses: EBC: 31% into work Youth EBC: 45% into work GTJ: 40% into work Care & Support staff training

People in work: 736 into Work (April 2012-Present) 160 Apprentices 110 Care & Support Customers

Outputs: 301 into work (2012-13) 148 into work (2013-14; Q1-2) 91 apprentices 80% retention rate (3months)

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Reduction in arrears

Support career progression

Support affordable childcare Focus on over 50s

Business start-up courses Fixed term tenancy offer

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