PowerPoint title A presentation by 4 January 2011

Integrated Wellbeing Service Soft Market Testing Day

EALING COUNCIL

Agenda for Today  Integrated Wellbeing Service- Background Procurement Process Break Opportunity for questions Workshop – opportunity for feedback Next steps Networking opportunity

Integrated Wellbeing Service Aim The integrated service model aim is to run as a ‘one stop shop’, with a single point of access and clear referral pathways into other health services. Enable service users to move seamlessly between services to suit a client’s needs. Advice/guidance of agencies addressing wider determinants of health.

Model Objectives Integrated service, single access/multiple delivery Patient centred approach: individual & holistic; support behaviour change; monitor progress Alignment across a number of services, move away from silo approach, single issue programmes Target communities with greatest health need Clear referral pathways to other services Promote self-help, healthy lifestyle/healthier choices/wellbeing Single number/email/web-access to lots Uses new technologies where appropriate

Key Elements Tobacco control including smoking cessation Provision of Nicotine Replacement Therapy Health Trainers support Community NHS Health Checks outreach service Physical activity-Health Walks. Childhood weight management TB outreach ESOL (English as A Second Language) - Skills for Health:

Consultation A public consultation exercise is currently being undertaken to ensure that service user needs are captured and are used to inform the service design of the new service model. In addition to the formal consultation process the project team gathered examples of best practice from other local authorities. There will be an opportunity for potential providers to have input into the development of the integrated model during workshop later today.

Proposed Lots Lot 1: Tobacco control including smoking cessation service, provision of NRT, Community NHS health checks, Health Trainers Support. Annual Budget 750k-867k Lot 2: Childhood weight management, TB outreach service, Health Walks, ESOL-Skills for Health. Annual budget 208k Lot 3: Customer Interface Service/Gateway to Healthy Opportunities – to provide a referral process for clients through a telephone, text, email and social media, promote public health messages and distribute marketing materials. Annual budget 49-56k

Integrated Wellbeing Service The Integrated Wellbeing service will welcome bids from a single organisation or a consortium  A single response will be requested on behalf of the consortium  One successful bidder will be selected per Lot, and bidders can apply for more than one Lot We encourage large bidders to include local Voluntary Community Sector groups as delivery partner The award criteria for services under each Lot will be specified in the appropriate section of the service specification (related to the Lot)  Contract length- 2 years and can be extended for a further period of up to 2 years based on performance and budget  The maximum annual spend range across all areas is 997k-1.12 million and should include set-up costs. TUPE will apply to Health Trainers and Childhood weight management.

Service Principals Providers bidding for service need to demonstrate local knowledge, past experience & a good track record of being able to deliver similar service to a diverse community like Ealing.  Workforce need to be skilled and meet national competency standards  Providers will be expected to bring their own expertise to the programme and how they would work with target groups and link with local services appropriately.

Providers will be expected to meet all requirements of the service specification.

Procurement Process

How to apply London Tenders Portal Please click on the following link to access the portal: https://www.londontenders.org/procontract/supplier.nsf Registration is free. Follow the on screen guidance to work through the registration process. Once your new supplier application has been approved you will receive two emails, one containing a username and the other containing a password. Tender opportunities will be advertised on this page. You will need to click on the contract and login and register interest. You will receive confirmation and be able to access the tender via “My Opportunities” once you have registered your interest.

Contract Documentation 

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Please read all documents carefully The tender will follow a two stage process. Stage 1 Pre-Qualification Stage Stage 2 Tender Stage The tender documents will include instructions on how to submit your tender submission. Evaluation and shortlisting criteria will be included in the documents at both stages You will be required to complete tender documents online and attach additional documentation. You will have opportunity to seek clarifications on anything contained in the tender documents that you do not understand using the “discussions” area in the portal. Clarification responses will be sent via the portal to all tenderers.

 All tenders must be submitted only via the portal by the deadline stated.

Time Table The planned schedule of events for this procurement is as follows: This schedule is indicative and subject to change at the Council’s discretion: Publish PQQ

2nd February 2015

Deadline for PQQ Submissions

10th March 2015

Publish Tender

13th April 2015

Deadline for Tender Submissions

18th May 2015

Decision to Award

July 2015

Contract Start

August / September 2015

Workshop