presentation to Tony Denton

Industrial & Operations Engineering (IOE) Resources for Improved Healthcare

Mark Van Oyen Ph.D., Associate Professor, IOE, University of Michigan

Industrial & Operations Engineering, University of Michigan

1

Industrial & Operations Engineering (IOE) skill sets of the Department • Lean • Six Sigma • Operations Research & Simulation • Ergonomics and Human Factors • Quality & Statistics • Supply Chain Management

Linkages to • UM Hospital and Health Centers • School Public Health • School of Nursing • Ross School of Business Industrial & Operations Engineering, U.M.

2

National Academy of Engineers & Institute of Medicine Call for A New Engineering/Health Care Partnership

The Time is Ripe: Call to Action • Healthcare providers are superbly trained to take care of individual patients • Healthcare delivery is a complex system • Engineers are superbly trained to improve systems • Healthcare and Systems Engineering have lived in separate worlds • APPLY SYSTEMS ENGINEERING TO HEALTHCARE

Health care

Other industries

5

Introduction to the Resources of the IOE Department •

Students: Bachelors (250), Masters (140), Ph.D. (80) – IOE 481 senior design projects in the University of Michigan Hospital via Mark Van Oyen (formerly Richard Coffey ) – NEW: introduce Ph.D. students and post-docs for longer-term, high-impact projects – NEW: Masters students involved with Ph.D. students in hospital projects

•

Mark Van Oyen has started up the HealthE Lab to focus on healthcare operation and systems

Healthcare Engineering Laboratory (HealthE Lab) Engineering-enabled transformation of Healthcare

– Collaborations at University of Michigan on Healthcare operations and systems – Seminars – Working Group

Outreach & Engagement

Teaching

Grants (NSF & NIH)

Publications

Faculty Nurse Scheduling

Six Sigma in surgical suite

Continuity of Care - Lean Analysis

Ph.D. Research (Dissertations & Mentoring that generate successful graduates) MS Projects IOE 590, Independent Studies Tauber Institute projects

Undergraduate Projects IOE 481, Independent Studies

Inpatient Admissions/ Operating Room Scheduling Clinic Simulation Study

Inbound Supply Chain Logistics

HealthE Lab: Leveraging Collaboration

Ross Business School

HealthE

University of Michigan Health System + Partner Hospitals

Lab

Industry & Spin-offs

University of Michigan Engineering School

HealthE Healthcare Engineering Lab Research Excellence

Inter disciplinary

• Operations Engineering & Research

Engagement with:

• Quality

•School of Medicine

• Supply chain

• Delivery-enabling systems

• Healthcare systems

• School of Public Health • Ross School of Business • School of Nursing

Education

Leadership

• Developing healthcare professionals: B.S.E., M.S., Ph.D.

• New ideas impacting society through the healthcare industry

• Enrichment of curriculum for IOE, public health, and other disciplines

- Operations - Quality

- Safety - Public policy

Focus: Advancing Healthcare Operations • Saving lives, improving quality, and reducing cost through effective planning, operations management, and service delivery.

Great Potential for Collaboration University of Michigan

School rankings:

Industrial & Operations Engineering Department - 2nd Engineering - 9th ($132 million research expenditure) School of Medicine - 12th (19,269 employees, 1,614 clinicians, $329.3 million research expenditure)

Ross Business School - 11th (Zell Lurie Institute for Entrepreneurial Studies)