Sarah Pearce - Workforce Development Update

Workforce Development Update - September 2013

Workforce Development – Messages from Cavendish Review In the wake of the Francis Inquiry; What can be done to ensure unregistered staff in social care & the NHS treat people with compassion? Key findings about social care  Social care workforce is huge with high turnover  Phrase “basic care” dramatically understates the work staff do  Workers are increasingly taking on challenging tasks  But training is hugely variable  Financial pressures impacting on recruitment, retention & training

Cavendish Review  “Sea” of vocational qualifications & training courses  Caring not seen as a career by care workers  Social care pioneering innovative approaches to personcentred care  Good caring takes time! Recommendations  Competency based “Certificates of Fundamental Care”  Develop proposal for a rigorous system of quality assurance for training with funding linked to outcomes  Employers should be supported to test values, attitudes & aptitude at recruitment

Cavendish Review  New bridging programmes into pre-registration nursing  Widen participation into NHS funded courses  Develop a robust career development framework  Codes of conduct for staff  Explore how to move to commissioning based on outcomes  Payment of travel time should be a contract condition for domiciliary care providers

Values-based recruitment 

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On-line toolkit developed by National Skills Academy for Social Care with Skills for Care Aimed at helping employers to recruit and retain people with the right values Based on model of values-based recruitment 12 month pilot to test the approach – to July 2014 Evaluation

Values in Social Care Compassion Respect Empathy Dignity Responsibility Imagination Integrity Adaptability Courage

How do you recruit for values? Toolkit  Leadership qualities framework – good behaviours at all levels  Examples of job advertisements  Simple online personality profiling questionnaire  Suggested interview questions

Training update • New leadership programme for leaders of dementia services • Dementia training modules to support dementia awards and certificates • Practical skin care workshops • Recognising signs & symptoms of deterioration • New training programme • Additional courses • Learning resources update – dementia • Developing internal trainers – train the trainer updates, Assessor refresher or qualifying training.

Dementia Qualifications 4 specific dementia QCF qualifications

Level 2 Award in Awareness of Dementia A knowledge-only qualification consisting of 4 level 2 units:  Dementia awareness (DEM 201)  Person-centred approach to care & support of individuals with dementia (DEM 202)  Understand the factors that can influence communication & interaction with individuals who have dementia (DEM 205)  Understand equality, diversity & inclusion in dementia care (DEM 207) Total credits = 8 (£120 WDF at £15 per credit)

Dementia Qualifications Level 2 Certificate in Dementia Care A competence qualification to demonstrate skills in working with individuals with dementia consisting of 5 mandatory units + options  Dementia awareness (DEM 201)  Understand & implement a person-centred approach to the care & support of individuals with dementia (DEM 204)  Equality, diversity & inclusion in dementia care practice (DEM 209)  Understand and enable interaction & communication with individuals who have dementia (DEM 210)  Approaches to enable rights & choice for individuals with dementia whilst minimising risks (DEM 211)

Total credits = 18 (£270 WDF at £15 per credit)

Dementia Qualifications Level 3 Award in Awareness of Dementia A higher level knowledge-only qualification consisting of 4 level 3 units:  Understand the process & experience of dementia (DEM 301)  Understand the administration of medication to individuals with dementia using a person-centred approach (DEM 305)  Understand the role of communication and interactions with individuals who have dementia (DEM 308)  Understand the diversity of individuals with dementia and the importance of inclusion (DEM 310) Total credits = 11 (£165 WDF at £15 per credit)

Dementia Qualifications Level 3 Certificate in Dementia Care A higher level competence qualification consisting of 4 mandatory units + options  Understand the process & experience of dementia (DEM 301)  Enable rights & choices of individuals with dementia whilst minimising risks (DEM 304)  Understand & enable interaction & communication with individuals who have dementia (DEM 312)  Equality, diversity & inclusion in dementia care practice (DEM 313) Total credits = 21 (£315 WDF at £15 per credit)

Key Points   

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Certificates build on Awards Certificates involve application & demonstration of learning Count towards Health & Social Care Diploma with dementia pathway All require “Guided Learning Hours” by learners Assessment of knowledge based learning outcomes can take place in or outside real work setting by occupationally knowledgeable assessor Assessment of competence based learning outcomes must be made within the work setting by occupationally competent assessor with direct observation as main source of evidence

Assessment Unit 1: Theory of Assessment Unit 2: Assess occupational competence in the work environment Unit 3: Vocationally based assessment in classroom settings Units 1 + 2 + 3 = Assessor Certificate (15 credits) Units 1 + 2 or 1 + 3 = Assessor Award (9 credits) Units 1 + 3 ideal for training providers Units 1 + 2 ideal for work-based Assessors