Scaling Up Micro Lending in California Disruptive Technology

January 5, 2018 | Author: Anonymous | Category: Business, Management, Human Resource Management
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Scaling Up Micro Lending in California Disruptive Technology

Morning Agenda 

Welcome: Lena Robinson



Paradigm Changes: Stanford Microfinance



New Players Panel



Bankers Panel



Lunch at noon



Lunch Keynote: Barbara Vohryzek

Disruptive Technology An innovation that creates a new market and value network, and eventually goes on to disrupt an existing market, displacing an earlier technology.

Disruptive Technology The term describes innovations that improve a product or service in ways that the market does not expect.

Legacy organizations can miss the value of a disruptive technology, only to be left behind as the new technology matures and takes hold.

Technologies 

Big data and behavioral algorithms



Automated data access & assessment



Cloud-based technology & programming



Online processes



Mobile technology

Changing Norms New technology is not just putting traditional lending processes online. New technology is changing lending norms. • What’s offered

• How quickly

• On what criteria

• At what price

• To whom

• How restructured

• How delivered

• By whom

Impact on Microlending 

Sophisticated technology available to smaller companies



Technology is changing the profitability of microlending



Bringing new players into the market



Creating new forces, like crowdfunding



Raising new expectations among borrowers

Rapid Expansion 

‘New-paradigm loans’ widely available



Taking hold in the market rapidly

Stanford Micro Finance Group Big Data Meets Micro Finance Online Microlending, Machine Learning and Changing the Market 



Luis Armona Julia Reichelstein

New Players Panel 

Tom Green, Lending Club



Brad Lensing, Prosper



Leslie Payne, Lend Up



Paul Quintero, Accion East

New Players Questions 

What loan products are you offering?



What is your market, and how do you reach it?



What is your application process? What information do you require?



How do you assess clients?



What technologies are you using for marketing, document collection, underwriting and servicing?



How quickly can you fund a deal?



What is your current volume?

Banker Panel Moderator: Barbara Vohryzek, Governor’s Small Business Advocate 

Fred Mendez Rabobank



Lena Robinson Federal Reserve Bank of San Francisco



Herman White San Francisco Fire Credit Union

Afternoon Agenda - Members 

Lending Academy



Member Panel Devon Johnson, Women’s Economic Ventures Naldo Peliks, Centro Community Partners



Breakouts



Group Discussion and Survey

CAMEO MicroLending Academy Goals Increase microlending, capacity, technology adoption and access to capital. Features: 

E-newsletter



Peer Learning



Training



Individual Consulting



Professional Development



Technology Support

Women’s Economic Ventures



Devon Johnson



Microloan Management System (MMS)

MMS Supports lending here

Outreach

Risk Assessment

Application

Underwriting

Document Collection

Closing

Credit Memo

Servicing & Collections

WEV’s Experience 

Doubled deal capacity



Quicker, clearer decisions



Saving time: less upfront admin/touch files less



Invest time after client gives basic info



Time spent on more viable prospects



Could expand with less experienced employee

WEV’s Experience 

Not trying to duplicate our previous process



Stepping into MMS: Investing time to understand rationale for particulars, especially required docs, loan amount and underwriting



Giving it a year

Centro Community Partners



Naldo Peliks



Business Toolkit Presentation

Quick Dyads and Group Discussion Find someone who is not in your organization. 

What response to these trends should our industry be considering?



What strategic steps could my organization take?



Is there a role for CAMEO to support members adapting to new lending environment?

Closing 

Wrap up from Claudia Viek



Please complete your survey



MMS detailed Q&A available after closing

Thanks!!

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