What’s Your Change Style? Leverage Your Change Style During Your Transition
ASTD Northern New Jersey Chapter Career Transition Special Interest Group October 13, 2011 Sara Jane Radin Managing Principal Performance Advantage Systems People. Purpose. Profit. Executive Leadership Coaching & Development
[email protected] 201.224.8848 Strengthen Your Capacity To Influence © 2011 - Performance Advantage Systems – 201.224.8848
Unexpected or Planned Change Externally Imposed
Self-Imposed
● Down-sized ● Family Situation ● Weather
● Education ● Family Situation ● Weight
What can I do now?
How can I maintain my determination?
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
It is your response to change that makes the change situation an obstacle OR an opportunity!
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Perception of Change
When you change the way you look at things, the things you look at change!
Max Planck (Circa mid 20th Century)
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
The Key Change Issue THE TRANSITION
Current Situation TRANSITION
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Future State
Preferred Work Environment Protectors
Pragmatists
Producers
Stable, structured, orderly, predictable.
Flexible, adaptable structure.
Non-bureaucratic: Unconstrained by rules and policy.
Group oriented problem solving & decision making.
Harmonious and participative atmosphere.
Work independently.
Secure.
Responsive to the needs of the moment.
Future and risk oriented
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Aligning Preferences Protectors
Pragmatists
Producers
♦ Government ♦ Education ♦ Historical Preservation/ museums ♦ Regulated utilities ♦ Large stable companies (insurance) ♦ Routine/repetitive positions
♦ Companies that tend to change in response to need (Pharma, Oil, Health Services/hospitals, consumer products, retail, manufacturing, notfor-profit.) ♦ Venture Capitalists
♦ Start-ups (Green) ♦ Entrepreneurs (sales, consultants) ♦ Dynamic, fast-paced companies that are continually in growth mode (M & A, Financial Services) ♦ Venture Capitalists
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
The Challenge of Change
Future State
Current Situation TRANSITION
Feelings of FEAR (False Evidence Appearing Real) Loss of control, confusion, disorientation, stress, anger, frustration, anxiousness, depression Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Change Curve …Stages people move through during a transition…
Solution Denial
SHOCK!
ACCEPTANCE! Searching
ANGER
RESISTANCE Time
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Resilience Resilience is the internal capacity to rapidly recover from adversity, setbacks, and change so that you can be fully focused and engaged to continue to persevere your goals. Being resilient gives you a competitive advantage to
PROFIT from CHANGE! Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Let Go...
● Overestimate the value of what is being given up. ● Underestimate the value of potential opportunities - what might be getting.
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Pick Up... ● Be curious = “Up until now...”. ● Reframe self-talk to create empowered attitude = “I’m never going to get a job”: “I’m making progress in getting a job”. ● Leverage your strengths.
● Create balanced days (physical, pleasure, productive) Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Pick Up... ● Observe how you respond when you are emotionally triggered so you can manage/ strengthen your EQ:
- Self awareness - Self management - Social awareness - Relationship management
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Pick Up... ● Peer Coaching Daily: Accomplishments - 5 minute call to list commitments met. Weekly (Friday): Accomplishments + Process - One hour call to establish upcoming week/daily commitments & issues where guidance is needed. Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Pick Up... ● Maintain Optimism Daily: - Acknowledge one thing you appreciate about yourself and also someone you know. - Make a list of 10 things that make you feel good and commit to doing one each day. - Keep up-to-date list of your gifts and talents. - Read letters of appreciation, etc. - Journaling – 3 positives – 3 sentences = SAR (Situation, Action, Response) Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Move On...Fearless Assessment What’s preventing you – internally - from moving forward? TRANSITION GOAL: Get a research job as a scientist in a pharma company BY December, 2011. 1) Describe one situation that is not going well in your life/transition. No traction/success in my job search. 2) What are the counter-productive behaviors which you are not/doing which are contributing to and perpetuating the one behavior in #1 above? Complaining about being let go. 3) What are your worst fears that keeps you stuck? I’m not worthy/lack experience/skills/knowledge. REPEAT questions 1, 2, 3 for additional behaviors. REVISIT this Fearless Inventory every week...with your Peer Coach! Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Move On...Resilience Alternatives High
Medium
Low
Protector
Pragmatist
STOP DOING
Let go of: 1) Focusing on the past 2) 3)
START DOING
Pick-up: 1) Asking relevant ‘how to’ questions 2) 3)
CONTINUE DOING
Maintain: 1) Exercising 5 days/week 2) 3) Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Producer
Move On...Strategic Success Plan TRANSITION GOAL: Get a research job as a scientist in a pharma company BY December, 2011. Weekly ACTION 5 face-toface network mtgs/wk
MONITOR Calendar Peer Coach
MEASURE List
ROADBLOCKS No one to meet with!
MITIGATION Ramp up networking
Weekly ACTION
MONITOR
MEASURE
ROADBLOCKS
MITIGATION
Weekly ACTION
MONITOR
MEASURE
ROADBLOCKS
MITIGATION
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Points of Change ◦ Change is always the name of the game because it is inevitable. ◦ People don’t resist change they resist being driven into change. ◦ People don’t resist the change that they choose to create (marriage, career advancements). ◦ People change as they go through change! Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
Resources Change Your Questions Change Your Life by Marilee G. Adams Work Arounds That Work. How to Conquer Anything That Stands in Your Way at Work by Russell Bishop Managing Transitions: Making The Most of Change by William Bridges The 7 Habits of Highly Effective People by Stephen R. Covey The Next Level by Scott Eblin 10 Must Reads On Managing Yourself - Harvard Business Review Who Moved My Cheese by Spencer Johnson The Real Reason People Won’t Change by Robert Kegan and Lisa Lahey (HBR) Resilience at Work by Salvatore R. Maddi and Deborah M. Khoshaba Failing Forward: Turning Mistakes into Stepping Stones for Success by John C. Maxwell. The Last Lecture by Randy Pausch
The Resilience Factor: 7 Keys to Finding Your Inner Strength and Overcoming Life’s Hurdles By Karen Reivich and Andrew Shatte Managing Personal Change by Cynthia Scott and Dennis Jaffe Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
GOOD LUCK! YOUR OPPORTUNITY IS NOWHERE INVEST in YOURSELF
Thank you,
Sara Jane Radin Managing Principal Performance Advantage Systems
Strengthen Your Capacity To Influence © 2011 – Performance Advantage Systems – 201.224.8848
