to document file - Enterprise Mobility Solutions

January 22, 2018 | Author: Anonymous | Category: Social Science, Sociology, Globalization
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Preparing Your Business for a Mobile Future…Are you ready?

Presented by: Enterprise Mobility Solutions, Inc.

Tonight’s Agenda • Preparing your business for the mobile revolution • Do you know about the Mobile Revolution • Is your business prepared • What is a Mobility Strategy and why do I need one • Having a plan VS. Mobility as you go • The financial promises of Mobile Technology for your business • How to begin planning today • Next Steps & questions to ask yourself or of your business • Questions

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Opening Introduction • Who we are • What we do • Our focus on Mobility/AT&T • Leave your Card/Info if you would like more info/workshop • Offer to all who attend… (Free NetBook to anyone who attends tonight and hires us to help order mobile services)

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Are you Aware of the Mobile Revolution? • Technologies • Line of Business Applications • The impact any of these can have on your business: Customers/ Venders, Employees • Have you looked into your competition lately? • Has your specific industry began adapting mobile technology?

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Are you Prepared for Mobile Technology? • Do you use mobile devices and solutions today? • Do you have total awareness of your companies use of mobile technologies… Large or Small – Basic or Advanced? • Finally, does your company have a clear focus of what Employees or Departments would hold the greatest benefits?

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Mobility Strategy • Creating a clear vision/plan for Mobile Technology • What is a mobility strategy and why do we need one? • Aligning your mobility strategy with all other corprate goals and objectives • Being aware and prepared with a strategy will prove to be the most valuable tool you/your business has during the next 12 – 24 – 36 months!

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Having a Plan VS Incorporating Mobility as you go

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Mobility Promises Significant Financial Gains • Industry Specific Business Applications • Examples of our own experiences/customers • Play a Quick video of the Safelite Testimonial • For those who don’t adopt to this technology… • In this economy it could have devastating effects

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How to start planning… • Call us  • Do assessments of your internal uses of Mobile Technology • Company owned and delegated as well as… • Uses of your employees personal devices • Assess your Competition – Are they using the technology? • Determine how prepared your resources are to handle incorporating more Mobile Technology/devices

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How to start planning… • Determine how prepared your resources are to handle incorporating more Mobile Technology/devices A. IT B. Help Desk C. Accounts Payable/Receivable D. • Do you have people in the field/remote workers? –

If even a few… you should already be prepared.

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To Learn more or to receive a free copy of:

“Creating a Mobile Strategy”

Please fill out a form and leave it with me.

Thank you, Enterprise Mobility Solutions!

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AT&T’s Vision Our global network delivers a seamless world We let people choose of communications how, when and where to our customers. they communicate.

Connect people with their world, everywhere they live and work, and do it better than anyone else. We’ll set the pace for progressive innovation and unmatched customer experience. Page 12

Business Trends Driving The Market

Globalization

Virtualization

Mobile Society

Page 13

Voice centric

Brief History of Mobility in Business 1983 Ameritech began the first United States commercial cellular service in Chicago, AMPS

Data centric

1985

1998 AT&T Wireless offers the first national one-rate wireless service price plan, Digital One Rate

1991 / 1994 FCC spectrum allocation and auctions for 800 / 1900 band completed

1990

1991 Mobitex

1995

1996 Regional 2G CDPD

1998 BlackBerry 950 Pager

2000

2008 AT&T launches BlackBerry Bold

2005

2004 2002 2006 National 2.5G National 2G Data 1st Global EDGE GPRS 3G devices 1XRTT 2003 2005 First Integrated 3G HSDPA BlackBerry

1985 ARDIS IBM Field Service City of LA Parking

1st Public Wireless Data Networks Enabled Key Vertical Apps: Field Service Public Safety

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Birth of the Killer App Wireless Email and Middleware for Field Service Apps

1st national high speed wireless Compelling integrated devices enabled broad email adoption and national field service deployments

Global 3G wireless Broadband enabled devices enabling broader mobilization of business applications

Mobility Adoption Today Driving real-time information & location to the edge of the business

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Wireless Value Drivers What Businesses Expect from Wireless INCREASE PRODUCTIVITY

64%

REDUCE COSTS

52%

IMPROVE CUSTOMER SATISFACTION

28%

REDUCE STAFF

20%

INCREASE EMPLOYEE RETENTION

16%

IMPROVE DATA QUALITY

16%

CREATE COMPETITIVE DIFFERENTIATION

8%

INCREASE REVENUE

8%

Wireless Value Drivers •

Workflow enhancers – Work order management – Sales order quote / commit



Knowledge enhancers – Knowledge base lookup – Mobile inventory



Transaction enhancers – Alerting & response – Print



Reporting enhancers – Sales Pipeline – Executive Dashboard

Two Areas of Focus for Today’s Businesses: 1) Broad Impact from adoption of Wireless Email & Remote Access beyond executive ranks 2) Deep Impact from Mobility in the Right Business Processes

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AT&T Mobility Value Prop

Get more done each day, respond to customers quicker and take advantage of every opportunity with AT&T

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Mobility Product Portfolio Wireless Management Tools

Platform

Voice Services

Mail & Messaging

AT&T BusinessTalk Plans

Enterprise Paging

Smart Devices

Laptop Mobility Industry Solutions Page 18

Device Insurance

Mobility Beyond Email Industry / Process Examples CONSTRUCTION – TIME/JOB/ORDER MGT INSURANCE - CLAIMS HIGH TECH MFG – BREAK/FIX TRANSPORTATION - AVL CPG – DIRECT STORE DELIVERY

Email Beyond Executive Ranks

Wireless Access to Internet, Intranets, Portals

UTILITIES – FIELD SERVICE HEALTHCARE – HOME CARE BANKING/INVESTMENTS - CRM

PHARMACEUTICALS - SFA

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Improving Business Processes Fleet / Asset Management •

GPS-enabled devices to communicate vehicle / asset tracking info to an enterprise computer or via a hosted solution

Location-Based Services (“LBS”) •

Impact individual productivity and operations via navigation, mapping, tracking and reporting utilizing GPS-enabled handheld devices

Field Service Automation (“FSA”) •

Extend enterprise data and applications to mobile devices providing real-time information to field personnel

Sale Force Automation (“SFA”) •

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Extend enterprise data and applications to mobile devices providing real-time information to sales personnel

Case Studies Sales Force Automation

Field Service Automation

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adidas America Situation • Capture orders generated during sales calls to retail customers • Improve customer service with quick ability to determine product availability and eliminating the need for callbacks on orders

Solution • Wireless solution deployed on BlackBerry devices allows sales rep to check inventory and place orders • Application development was low cost and solution was easy to deploy

“Just one order paid for the solution” Tim Oligmueller SFA Manager, adidas America

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Value/Benefits • Inventory checks and order entry at customer location drives sales • Ability to immediately impact customer satisfaction • Up-to-date information gives marketing teams and buyers early look at trends

Company Facts • Leading sporting goods manufacturer • Over 1,000 employees • 200 U.S. sales representatives

Source Refrigeration & HVAC, Inc. Situation • Eliminate paper work order forms & cell phone dispatch • Improve inventory accuracy • Capture customer signatures and drastically reduce the time between call complete and invoice

• Gain customer data for analysis and preventative maintenance

Solution • Wireless solution deployed on ruggedized Windows Mobile devices

Value/Benefits • Reduce billing errors • Workforce management with automatic time card entry and PO tracking • Real-time work scheduling and dispatch, eliminating paper work orders

• Field is able to check inventory status and place orders directly from remote location

“No paperwork, it’s fantastic.” Sergio technician, Source Refrigeration & HVAC, Inc.

Company Facts • Leading independent Refrigeration & HVAC Supermarket Contractor in US • 400+ technicians

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Looking Ahead: VideoShare for Business Key Elements: • “See what I see while I am talking to you” • Mobile-to-mobile and (future) mobile-to-pc interaction • Available on broad array of devices • Enterprise-grade security • Enterprise application integration

Business Benefits: • Dramatically improve quality & efficiency of communication & collaboration • Simultaneous voice and video enables true mobile collaboration, increasing productivity • Extend value of IM, Video Conferencing & other applications • Expand VideoShare community across wireless & wireline users (roadmap) Page 24

Voice Call Video Stream

2 Way Voice – 1 Way Video

Next Steps

Embrace Mobility To Learn More

Contact: Jason Ashton 314-880-7201

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