What is the Stroke Improvement Programme?

January 6, 2018 | Author: Anonymous | Category: Science, Health Science, Oncology
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The changing face of stroke care – fast forward

Stroke developments… Ian Golton Director NHS Stroke Improvement Programme

What is the Stroke Improvement Programme? • “To support local networks the Department of Health is establishing a central team within the NHS … The main task of this team will be to ensure that specific support is available to develop stroke networks “ (National Stroke Strategy, p58)

• Part of NHS Improvement, also supporting networks in cardiac and lung care, and working with cancer networks • Based on 8 years experience improving heart disease services • Work closely with the Department of Health and key national organisations • Our job: support the development of Stroke Care Networks and implementation of the Stroke Strategy

Clinical Microsystems

Layers of the onion: the ‘systems within systems’ that work together to provide care for patients Selfcare

National, policy, legislation, evidence


Individual care-giver & patient

Clinical Microsystem

National, policy, legislation, evidence

“ …there is uncertainty everywhere, and every meeting includes conversations of ‘no money’ and how can savings be made” “I’ve never experienced so much turmoil - it feels on the coal face that we are waiting for some disaster to happen” Stroke Specialist Nurse with over 20 years NHS experience


“In stroke, the best care is also the most costeffective care…” Professor Sir Roger Boyle, Former National Director for Heart Disease & Stroke

Performance Data • 1090 bed days saved • Reduction of inpatient stroke beds from 56 to 34 • Maintenance of inpatient performance within reduced bed base • Stroke service LOS reduced – 21 days to 12 days


Ossie Newell MBE Founder of @astroke www.atastroke.org.uk

Layers of the onion: the ‘systems within systems’ that work together to provide care for patients

Clinical Microsystem

Run charts & control charts

Ladder of inference

PDSA cycles

Generative relationships

Variable 40 35



Flow charts & deployment charts

25 20 15 10 5 0




Workforce Development

Data & measures F C

S £

Clinical value compass

Global Aim Template Small groups

Task Force

Meeting skills & disciplines

 Team

Left-hand column


Fishbone diagrams

More top tips… • Get the wind behind you - alignment with policy, guidelines, strategic goals, organisation priorities etc. • Get (as much as possible) management support, up to and including chief executives • Be clear what you’re trying to do an why - there are only 3 reasons to change • Involve (as much as possible) the whole team • Test, test and test again before anything irrevocable or expensive is done • Gather data - meaningful, good quality, minimal - to show the effects and track progress • Use your patients as your guide and support


Individual care-giver & patient

Harry Clarke, Counsellor and Stroke Survivor

“Give time to listen. And a much undervalued word is kindness. Be kind…be kind to that person. Kindness doesn’t cost any money. Just be kind”


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