Workforce Planning Is fundamental to providing a quality care service that can respond to change... “having a workforce with the right skills in the right place at the right time - providing safe and personalised care to meet individual needs”
Activity 1 • In pairs, take 3 - 5 minutes to think about the factors that can affect your workforce planning • Jot down the key factors that contribute to, or challenge, your workforce plans
Key considerations in Workforce Planning • Staff ratio, skill mix, dependency levels / changing needs of clients • Care Assessments / funding • Legislation, e.g. CQC Essential Standards competent workforce v budget for training • Recruitment and retention – having available workforce (turnover costs circa £3,000 pp) • Training Needs Analysis and on going development of staff • Service delivery / expansion / changes
What’s the workforce picture like with you?
Case study 1 Service transformation with a small budget!! Vision – change from ‘hotel’ to small group living Challenge – shared vision (leadership team), permissions, environment, sufficient existing staff, involvement of families Plan – 3 month period to effect change Recruited staff for new unit from existing staff and developed them
Resources to support Workforce Planning • Principles of Workforce Re-Design • NMDS-SC – information, data, worker and training records • Skills for Care ‘Guidance to meeting CQC training requirements’ • Overall workforce plan, individual worker development plans (link to regular observation of staff, supervisions and appraisal) • Job descriptions – training needs analysis • Funding sources / training or development opportunities
Case study 2 Welcome Bernadette Mossman (Vida Healthcare) or Steve Liddle (Wilf Ward Family Trust) Tell us how and where have you have located funding / training opportunities to support your workforce plans?
Funding and training opportunities • • • •
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Local Authorities / PCT Community Matrons / Specialist Link Nurses YH Projects – End of Life Care leadership programme in Care Homes Workforce Development Fund / Dementia (via CAWD) – NVQs and QCF units / enhanced payment Skills Funding Agency - L2 and L3 Diplomas, Apprenticeships , distance learning VRQs (knowledge only) Work Place Learning (ESF) – first full L1, L2, L3 (only in SMEs for those aged under 24 years), basic skills (Colleges) E-learning (e.g. Learning Pool, SCIE Social Care TV, e-ELCA via NMDS) Incentives – DWP Apprenticeship Grant for Employers (AGE), Youth Contract CAWD for employers in York and North Yorkshire
WDF Partnership in York and N Yorks • CAWD - with Wilf Ward Family Trust managing the Contract • Contact is Jan Newton on 01751 474740, ext 255 • Email
[email protected] • Provide NMDS-SC reference number, sign Partnership form, update NMDS-SC • Send in Unit Summary Sheets (as NVQ or QCF unitS are completed) to claim monies
Activity 2 • Spend 5 minutes reflecting on what you have heard • Jot down any key actions to take back to your workplace
Workshop close • Any questions?
• Thank you very much for participating
Contacts • Rachael Ross, Skills for Care Area Officer (North Yorks) and Chair of CAWD - 07815 429170, or email
[email protected] • Angela Thompson, Skills for Care Area Officer (York, Doncaster, Wakefield) – 07813 031257, or email
[email protected] • www.cawd.org.uk • www.skillsforcare.org.uk
