Small Business Centre South East Coastal Suite 9, Esperance Business Centre 75-79 Dempster Street (next to Subway) Esperance 9071 3377 or 0418 805 862
KEY SPONSORS
Australian Government
The Services Provided by The Small Business Centre South East Coastal are supported by The Small Business Development Corporation and partially funded by The Australian Government.
Community owned/community based not-for-profit organisation
Managed locally by professional staff
Overseen by voluntary Board of management
Representing Small Business Community
Our Role – To facilitate business development and growth within our local communities.
Local support for local business
Esperance
Gibson
Salmon Gums
Ravensthorpe
Hopetoun
Norseman
1) A Point of Contact for Government programs; - business assistance/information E.g.- business.gov.au, SBDC Alternative Dispute Resolution
-funding/financial assistance E.g.- Industry Facilitation and Support Program (IFSP).
-regulatory compliance/Registrations/Licences 2) We provide feedback to State and Federal Treasurer - Local business and/or economic issues
“What’s in it for me ?”
Starting your Business Becoming an Entrepreneur Growing your Business Exiting/Selling your Business
FREE FREE FREE
-
Independent business advice Tailored advisory services Access to vast network of resources
Consultations • Private • Confidential • One on One • Any business issue • On-Site or SBC Office • Referral to Government programs • Free
Business Structure Business Planning Financial Management Productivity Competiveness Profitability
Tailored Business Advice
Action Plan Advice Options Referrals Follow Up
Build your Support Team Internal Management Finance Provider Insurance Broker Accountant IT Specialist Business Advisor Chamber of Commerce Industry Association Staff –Social Club Mentor/ Business Coach
Like a plant, if your business is not growing, it’s dying.
Therefore, growth is not an option, it’s an imperative The 10 SEEDS you must plant to GROW your BUSINESS by John Matthew
Growing Your Business Expand Diversify Innovate
Fear and Guts
• Developing new products • New markets/contracts • Changing business systems
Creativity is thinking up new things, Innovation is doing new things. When was the last time, you did something for the first time
Opportunities Clear Space
“What’s in it for me ? ” Unique Selling Proposition Point of Difference
• How good is your customer service ? • Priority or a Non-Negotiable Core Value?
• Do you understand your customer individual needs and/or organisational or corporate requirements? • Mining/Resources • Agricultural • General Public • Government
How do you ? • Monitor • Measure • Evaluate • Improve
Customer Service Standards
The Philosophy of Continuous Improvement • Continually seeking ways to improve operations. • Customer Service • Government tenders/ Contracts • Sales / Production • Any business operation / Whole of organisation
Getting your Business Online… • Website • LinkedIn • YouTube • Facebook Promote-Identify-Acknowledge-Publicise-Inform-Share • Your area of expertise • Your USP • Your solution to your customers problems
Importing or Exporting * Government assistance available Proposed Workshop :
Importing/Exporting & Product Sourcing • Presented by WA Import/Export guru Jack Segal • Mid to late November • Workshop/Seminar • One on One mentoring sessions • Bookings at Small Business Centre
SBC Workshops;
Understanding your business financials. The 12 Step business plan. Marketing.
Relevant and current Expert presenters Short, sharp, 2 hour sessions Low cost -$50 session
SBC Workshops ….E-Commerce;
•Website Basics •Online Marketing
Relevant and current Expert presenters Short, sharp, 2 hour sessions Low cost -$50 session
SBC Workshops;
Business Basics Workshop…… held regularly at The Small Business Centre. • Start Up Checklist • Business Tips and Advice • Business Structure • Regulations/Licensing • Marketing • Cash Management • Building a Support Team • This workshop is free
Suite 9, Esperance Business Centre 75-79 Dempster Street (next to Subway) Esperance
Phone: Office 08 9071 3377 Colin 0418 805 862 Email:
[email protected] [email protected] www.businessesperance.com.au
95% of all WA Businesses are from the Small Business sector
Small Business Owners are the real heroes of our local economy and of our community.
SUMMARY
• Vision • Plan • Targets • Finance
• Continuous Improvement • Know your Customers • Get Online • Build a Support Crew
Thank you
