How does anything ever get done? Linda Hausmanis, Head of Professional Standards & Education
Effective communication
Professions Week November 2014
Personality profile
Personality profile
So what about speech? > Edward Hall, an American anthropologist, developed theories in the mid-20th century that human speech varies depending on whether there is a “high” or “low” level of assumed shared cultural context.
For example: > US, Australia, Canada and Israel have extreme “lowcontext” speech patterns followed by the Netherlands and Germany. In those countries people are expected to speak clearly or they will appear dishonest, incompetent or simply ineffective. > Japan, Korea, India, Singapore and France are “high context”. There is assumed to be a high level of shared knowledge and thus less verbal clarity > Spain, Brazil and Argentina lie halfway between. The UK is deemed to be lower context than France but higher context than Holland
How do they do their job?
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Doctor Cabin Crew Veterinary Nurse Pharmacy Assistant Pilot Fund Manager Retail Manager Footballer
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Lorry Driver Podiatrist Accountant Police Officer Engineer Midwife Osteopath Lecturer
FM is about making buildings/businesses work … Corporate HQ
Airport Sports arena Hospital
Hotel University
FM as a career of choice https://www.plotr.co.uk/careers/worlds/Facilitiesmanagementworld/
> Linda Hausmanis BIFM Head of Professional Standards & Education >
[email protected] > + 44 (0)1279 712 649 #Fmqualifications #FMstandards @BIFM_Linda
