Manage Change - GBX Consultants, Inc.

January 6, 2018 | Author: Anonymous | Category: Science, Health Science, Psychiatry
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U.S. Department of Labor Employment Workshop Transition from Military to Civilian Workplace

Welcome • Icebreaker • Logistics • Prerequisites – Preseparation Counseling – MOC Crosswalk – Personal Finance

• Required items – VMET, Career Interest Inventory Results, 12month budget 2

Purpose This course provides the tools for transitioning Service members to make an informed career decision based on best practices for job search and current industry hiring standards. This course is a required step to complete Career Readiness Standards for the Capstone event.

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Course Overview Section 1: Manage Change

Section 2: Career Exploration & Validation

Section 3: Job Search Plan

Section 6: Skilled Interview

Section 5: Federal Hiring & Resume

Section 4: Build an Effective Resume

Section 7: Interview PostAnalysis

ITP Employment Section

Thank you for your Service! 4

Section 1 Transition planning • • • • • • •

Complete Individual Transition Plan Manage Change Develop Job Search Plan: Personal Assets Create a Career Catalog Complete Master Application Complete Transferable Skills Inventory Identify Personal Factors for Job Search Plan 5

Identify Stressors Cognitive Symptoms: • Memory problems • Inability to concentrate • Poor judgment • Pessimistic approach or thoughts • Anxious or racing thoughts • Constant worrying

Physical Symptoms: • Aches and pains • Diarrhea or constipation • Nausea, dizziness • Chest pain, rapid heartbeat • Loss of sex drive • Frequent colds 6

Identify Stressors Emotional Symptoms:

Behavioral Symptoms:

• Moodiness

• Eating more or less

• Irritability or short temper

• Sleeping too much or too little

• Agitation, inability to relax

• Isolating oneself from others

• Feeling overwhelmed

• Procrastinating or neglecting responsibilities

• Sense of loneliness and isolation • Depression or general unhappiness

• Using alcohol, cigarettes, or drugs to relax

• Nervous habits (e.g. nail biting, pacing)

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Manage Stress What are some positive ways to manage stress?

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Homeless Veterans 2013 Statistics • Annual veterans’ unemployment rate in 2012 was 7%. – Young male veterans (those ages 18 to 24) who served during Gulf War Era II had an unemployment rate of 20%, higher than that of young male nonveterans (16.4%). – Female veterans who served during Gulf War Era II had an unemployment rate of 12.5%. Source: BLS 2013 Employment Situation of Veterans; www.VA.gov

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Homeless Veterans 2013 Statistics • On a single night in January 2013, 57,849 homeless veterans spent the night on the streets of America. • An estimated 136,128 veterans spent at least one night in an emergency shelter or transitional housing program in 2013. Source: BLS 2013 Employment Situation of Veterans; www.VA.gov

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Why Are Veterans Homeless? • Male veterans are twice as likely to become homeless, and female veterans are four times more likely to be homeless as their non-veteran counterparts. • A large number live with post traumatic stress disorders and addictions acquired during or exacerbated by their military service. • Lack of family and social networks due to lengthy periods away from their communities of origin. • Government money is limited and serves only 1-in-5 of homeless veterans in need. 11

Prevention of Homelessness • Military service separation process – Participate in “Preseparation” counseling process – Participate in Department of Labor Employment Workshop – Know about your VA Benefits • Obtain a job and income • Seek early assistance for mental health and substance abuse issues • DOL/VETS Homeless Veterans’ Reintegration Program (HVRP)

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HVRP Homeless Veteran Reintegration Program Funded by U.S. DOL/VETS This program provides employment, training, and supportive services to assist in reintegrating homeless veterans into meaningful employment within the labor force. 13

Decision Making 5-Step Decision Making Process Step 1

• Develop Awareness About the Issue

Step 2

• Define the Problem

Step 3

• Generate Options

Step 4

• Evaluate & Select Options

Step 5

• Implement Options & Evaluate Progress 14

Identify Support System List people who: • You know and trust • Can help you to connect with others • Are accessible to you on an ongoing basis • Have varied talents and abilities who can provide assistance to you across a varied spectrum of needs 15

Identify Support System Josh Nguyens

Garcias

Oginga

Jeremy

Jones

Softball Team

Family

Neighbors Support System

Houghs

HS Employer

Hudsacks

Nordquists

Mr. Luigi High School Rocco

Mrs. Miller

Church Pastor Roberts

Mr. White Zane

Sgt. Li Military

Friends

Deena

Bucko 16

Manage Change Or change will manage you. Develop your own customized change management plan.

Use your best resources and knowledge. Pages 4-13

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Change Management Plan Structures

Support System

Life Goals Skills

Stressors

Budget 18

Create a Career Catalog In your career catalog you will have copies of: • Records • Master Application • Work Samples, if applicable

Among the types of records you should collect in your career catalog are: • • • •

Military Service Personal Identification Work Experience Education & Training

Pages 14-15

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Understand Your Skills • • • •

Build a master skills inventory Use your VMET to identify skills. Utilize MOC Crosswalk results. Identify and list all of your skills gained through: education, military service, previous jobs, hobbies, interests, participation in professional organizations and community activities.

Pages 23-32 20

Personal Assets

Assess and Evaluate: –Skills –CLAMS –Values –Preferences Pages 33-42 21

Motivators

• CHALLENGE • LOCATION • ADVANCEMENT • MONEY • SECURITY Page 33-36 22

Section 2 Career Validation & Exploration • • • •

Research Industries, Occupations, Trends Identify Job Search Assistance Resources Develop Job Search Plan: Essential Tools Develop Job Search Plan: Target Employers

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Job Search Assistance • • • • • • • • • • •

State Workforce Agency (SWA) or One Stop Career Center Workforce Investment Act (WIA) Office of Apprenticeship (OA), U.S. Department of Labor Private Employment Services College/University/School Career Services Military and Professional Associations and Organizations Phone and/or Industry Directory Industrial and Craft Unions Job Fairs and Hiring Events Chamber of Commerce Military and Family Support Centers

Pages 46-49

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Essential Job Search Tools

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Target Employers

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Speak the Employer’s Language • Translating military to civilian is difficult but necessary. • Research the company and analyze the job posting to decide what “language” an employer speaks. • Communicate the skills and experiences you bring to the table—and what you can offer an employer. Speak the employer’s language. 27

Business Concepts

Read Business Publications Watch Business News

Join Professional Networking Orgs

Attend Courses

Mentor for Business & Profession

Accountability Partner

Develop Understanding of Business Concepts 28

Professional Introduction

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Section 3 Job Search Plan • • • • • •

Set Goals Schedule Network Utilize Job Search Method Analyze Job Postings Complete Application Forms 30

Short-range, Medium-range and Long-range Goals

Career Goal Next Level Entry Level

Experience

Skills Required

Education Required 31

Setting Goals

SMART

GOAL

Trackable Adaptable

Realistic

Measurable Specific

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Create a Schedule Monday

Tuesday

Wednesday

Thursday

Friday

8-10

8-10

8-10

8-10

8-10

Review Job Postings

Research Companies

Review Job Postings

Interview

Review past week

10-12

10-12

10-12

10-12

10-12

Target Resumes

Practice Answering Questions

Play Golf (network)

Send Thank you, Analysis

Review Skills, add more

12-1

12-1

12-1

12-1

12-1

Lunch

Lunch

Lunch

Lunch

Lunch

1-4

1-4

1-4

1-4

1-4

Complete online application, Calls

Interview, Network event

Send Thank you, Analyze Interview

Twitter, LinkedIn, Facebook

Target Resumes

4-5

4-5

4-5

4-5

4-5

Plan for tomorrow

Plan for the week

Cook Dinner with Friends

Walk

Clean Office 33

How Job Seekers Look for Jobs

Average number of methods used: 2.03 Source: Bureau of Labor Statistics

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How Employers Look for Employees

Source: Bureau Labor Statistics

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Job Search Plan Network Online

Effort Organize

In Person

Schedule

Focus Target Employers

Resume

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Analyzing Job Postings Job postings provide information about the types of positions available, the skills required and the language an employer speaks. Analyze postings for: – Experience needed – Qualifications – Salary – Skills Page 93

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Application Forms • • • •

Read the directions Fill out application forms completely Utilize your master application Safeguard your right to privacy

Pages 94-96 38

Section 4 Effective Resume • • • • • • • • •

Understand the Resume Reader Target Resumes and Master Resume Sections of a Resume Prepare References Resume Types Resume Formatting Resume Review Cover Letter Salary History

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Section 4 Effective Resume Resume Screening Process 100 Scanned 20 Reviewed

5-10 Called

Interview 40

Section 4

Career & Job Positions

Resume Type -Chronological -Functional

-Combination -CV

Step Three

Identify

Step Two

Step One

Effective Resume

Customize

Master Resume with

Keywords

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Sections of a Resume 1. 2. 3. 4. 5. 6. 7.

Contact Information Career/Job Objective Statement Summary Areas of Expertise Experience Employment History Education/Training 42

Contact Information Make sure your information is current and accurate:

Lynn Gweeney 234 Brook Avenue, Englewood, Colorado 12345 (123) 456-7890 [email protected] Page 117 43

Career/Job Objective Statement Well-written career objectives are • Concise, short and to the point • Answer the question “For which position are you applying?” • List the specific job and company to which you are applying Pages 118-119

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Summary A short paragraph used to highlight key words and marketable skills/experience, and recaps what you can offer, including: • Specific knowledge, talent or education that “ties” you to your career interest • Self-management skills • Work attributes • Soft skills Pages 120-121

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Area of Expertise A list of bullet points which provide a sense of what you can do for the company: • Highlight key skills that support job goal • Match key words in job announcement • Include certifications/licenses required • List security clearance if relevant for position Pages 121-123 46

Experience • Use civilian terms. Speak the employer’s language. Use key words • Begin with an action verb • Avoid “Responsible for” • Quantify results: use numbers, percentages, statistics and examples • Avoid personal pronouns (I, me, my…) • Wordsmith your statements Pages 125-134

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Education and Training • List most recent first • Put “attended” if you never graduated to prevent the assumption that you have a degree • Include certifications/licenses/training relevant to job • Depending on your background and the job for which you’re applying, Education & Training might be placed above Experience or Employment History on your resume. Page 136

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Section 4 Resume Lab Choose: – Style – Formatting

Draft: – Sections – Content in sections – Focus on STAR accomplishment statements

Save Master Resume File: If using computer lab, email file to yourself 49

Cover Letters Introduce yourself and sell the employer on how well your specific skills, abilities and attributes match the organization’s needs. Four main components: 1. 2. 3. 4.

Introduction Relevant Reason for Cover Letter Request for Action Respectful Sign Off

Pages 151-153 50

Section 5 Federal Resume • • • • • •

Federal Hiring Reform Job Classification Competitive Service Veterans’ Preference Excepted Service Special Hiring Authorities for Veterans

• • • • • • •

Veterans Employment Initiative Finding Jobs Understanding the Vacancy Announcement Application Procedures Federal Interviewing Getting the Offer

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Federal Jobs • • • • •

Classifications Veterans’ Preference Selection Processes Find jobs Apply for jobs 52

Federal Jobs

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Section 6 Skilled Interview •Summary of the Hire Process •Types of Interviews •Interview Stages •Introductory Stage •Employer Questions •Answer Questions •Candidate Questions •Closing Stage

•Prepare for the Actual Interview •Communication in the Workplace •Listening Skills •Employment Tests •Find Information about a Potential Employer •Interpret Body Language •First Impressions •Follow-Up After Interview 54

Skilled Interview Hiring Process

First Contact

Phone Interview

Face-toFace Interview

Tests

Reference Checks

Background Checks

Offer & Negotiation

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Types of Interviews • Face-to-Face • Panel or Committee • Meal Interview • Group • Stress • Phone Page 187-189

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Skilled Interview Interview Stages

Building Rapport

Employer Questions

Candidate Questions

Closing

• Introduction • Company History • Info about the position

• Behavioral • Contextual • Resume based • STAR method

• Appropriate Questions • Follow-up

• Ask for the job • Thank you

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Mock Interview • Practice makes permanent • Practice to make it skilled • Take notes

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Prepare for Interview • • • •

Research Checklists Questions References

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Dress for Interview

60

Follow-up

The art of thank you! 61

Section 7 Interview Post Analysis • • • •

Evaluate the Interview—Continuous Improvement Evaluate Job Offers Negotiate Job Offers Communicate a Decision to an Employer

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Update ITP

• • • •

Next steps SMART Goals Schedule Additional education, certification, skills

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Course Summary • • • • • • •

Manage Change Personal Assets Career Validation Resume Federal Job Search Skilled Interview Interview Post-analysis 64

Wrap-up • Expectations Met • Evaluations https://www.dmdc.osd.mil/tgpsp • Comments • What questions do you have?

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