Pelco Press Summer 2014

Pelco Press

Pelc Press

YOUR CALL } is Our Mission} SUMMER 2014

The Ma g a z i n e fo r Vid e o S e cu r i t y B u si n e ss Pr ofes s io nals .

Cover Story

Customer Support Second to None. See Page 26

Vol 25 | Summer 2014

Improved Security and Efficiency at Brazilian Customs Processing Firm

New Fortified Integrated Camera Systems in Stock

Download your FREE copy of the Pelco IP Product Quick Reference Guide today!

See Page 22

See Page 40

See Page 2 for details.

We’re Committed to Your Satisfaction. Order With Confidence: Now Offering 24-Hour Shipping and 90-Day Returns. As a global provider of open and integrated IP video surveillance products and services, Pelco™ by Schneider Electric™ understands the challenges that today’s security professionals face. From tight project deadlines to last-minute requirement changes, we know that projects don’t always go as planned. That’s why we now guarantee 24-hour out-the-door shipping on our most popular products, and offer 90-day, no questions asked returns. Now it’s easier than ever for you to provide ironclad commitments to your customers and protect your business against the unexpected. After all, you’re in business to reduce risk – not assume it.

Our Commitment. Your Success. Our wide range of quality IP products, commitment to service, and proven experience in the industry ensure that you have the tools and support you need to confidently do your job.

Order now. We’re ready to deliver. Download our FREE IP Product Quick Reference guide today. Plus, enter to win a Google™ Nexus™ 10 Tablet! 1. Go to www.SEreply.com 2. Enter the key code from the blue box on the back cover 3. Click “IP quick reference guide” MWIA-9HSHPY

Hour

Out-the-Door Guarantee

Day

No Questions Asked Returns

Terms and conditions apply. Visit pelco.com/logistics or call your local representative today for complete details about 24-hour shipping and 90-day returns, only from Pelco.

FRONT DESK

Letter From Hervé Fages

Pelco Customer Satisfaction at a Five-Year High

I ’m very pleased — but not surprised — to report that Pelco™ by Schneider Electric™ recently achieved an excellent milestone within our quarterly Customer Net Promoter Score (CNPS). For Quarter One 2014, we reached a five-year high in our CNPS customer satisfaction score with 97% of Pelco customers reporting that they are “Extremely Satisfied” and “Very Satisfied”. Congratulations to all. This is great news!

Because of the value we place in employee empowerment and involvement, Pelco has always been able to provide a very unique and personal level of service for our customers, and this is as true now as ever before. Not only do we continue to empower and support employees to do whatever it takes to make the customer happy, we also now have excellent informationsharing systems and many online support tools and services in place to ensure that all our customers receive the highest level of support available — and they have taken notice. Being IP driven and customer focused is a reality reflecting our successful migration from analog to IP, as well as our extreme focus on the customer. Over the past several years, we have made immeasurable advances to our product and services offering, and the rewards of that work are coming to fruition. Understandably, we must continue to prove this through our actions, not our words, but I’m confident that our team will always deliver the cradle-to­ grave support that Pelco customers (and their customers) expect. As for the product side of our business, I’m equally proud to report that we made a great showing at ISC West earlier this year. I’d have to say that it was the showing of our new IP cloudbased recording solution that created the most excitement.

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MultiSight™ is a video service designed specifically for multi-site retailers, convenience stores, and restaurants. Engineered as a complete solution, MultiSight incorporates high-definition cameras, gateway, apps, and cloud-based services all working together in a seamless system, completely optimized for mobile viewing. It’s great to see Pelco taking such a leadership role with state-of-the-art products and technologies such as this. I extend a well-deserved thank you to everyone involved in bringing all these products to life.

Hervé Fages SVP, Video Line of Business, Buildings

I’d like to close by pointing out that there’s a noticeable current of positive energy and momentum happening throughout our company right now. As I travel all regions around the world, I hear many notes of praise and confidence from employees and customers alike. I ask everyone to continue their excellent work and in making a positive difference for our customers and our company.

Pelco Press Summer 2014

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“I WON THE RACE AGAINST CANCER… BUT I AM STILL RUNNING” A TRUE INSPIRATION COMPLETING A MARATHON OR MAJOR RACE BRINGS UP A RANGE OF EMOTIONS FOR ALL RUNNERS. BUT FOR SAMUEL CHETTIAR, JUST BEING ABLE TO STAND ON THE STARTING LINE OF THE SCHNEIDER ELECTRIC PARIS MARATHON WAS AN ACCOMPLISHMENT IN ITSELF.

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In 2008, Chettiar was diagnosed with a stage-4 cancer called Hodgkin's Lymphoma, originating from a dysfunction of the white blood cells. Facing this very serious illness, near unbearable pain, and the huge shock, Chettiar decided to fight and began his 12 chemotherapy sessions. After a six-month battle, the disease went into remission.

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The India Product Manager for Pelco™ by Schneider Electric™ said that he then went back to normal life, but did gain a lot of weight. “After what I had been through, I decided I just wanted to enjoy the time with my family and relatives,” he said, “and I progressively moved to a sedentary life, eating what I wanted, when I wanted and without exercising.” Chettiar hit a breaking point when one day he realized he could not bend to tie his shoelaces. “I understood I could not continue this way, that I did Pelco Press Summer 2014

not fight a serious illness to deteriorate my health like that afterwards,” he said. In February 2013, Chettiar was introduced to road running by one of his colleagues who he saw running every morning on his way to work. “The first runs were very difficult; I could not run more than two kilometers,” he said. “But I held on it.” A few weeks later, Chettiar ran his first 10k, and in May 2013, he was one of the few stage-4 cancer survivors in India to run a half marathon. With the goal of running a marathon on each continent, Chettiar was on the starting line of the 2014 Schneider Electric Paris Marathon in early April. But crossing the finishing line in Paris is not his only goal. “I hope my story will give hope and encourage all runners and all people within Schneider Electric to go beyond their own

limits,” he said, “I am existing proof that if you are dreaming of something, you can reach it if you put passion and strength in it. People often believe that after a battle against cancer, your body is too weak to bear activities such as a marathon — but this is not true, and if I can do it, everybody can do it.” He also wants to use this opportunity to raise awareness of Hodgkin's Lymphoma and funds for non-governmental organizations that are working to improve people’s lives: “I ran the Schneider Electric Paris Marathon for the 'LOVE, JOY and HOPE' foundation, dedicated to working with children, families, and their communities to help them reach their full potential by tackling the causes of poverty and injustice.”

CONTENT

Evolution

360

Total Situational Awareness

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35 8

Summer 2014

26 Cover Story

Your Support Team: 150+ Strong Your call is our mission..

Technology that captures a 360-degree image is unique. Technology that enables a user to retrospectively track an incident back in time is even more unique. This combination provides customers with total situational awareness.

Thermal Imaging for Unprecedented Port Security

14 Now Get Proper Illumination for your IP Cameras.

40 Taking Fixed Camera Systems to a New Level of Protection

60 Surpassing Current Market Offerings for Fixed IP Cameras

22 Feature Story

40 Feature Story

Pelco IP Cameras at Brazillian customs processing firm

Fortified Integrated Camera Systems take camera protection to a new level Pelco Press Summer 2014

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CONTENT

Summer 2014

Pelco Press The Pelco Press is produced and distributed two times annually by the Pelco global product marketing department, under the direction of Hervé Fages, senior vice president, video line of business, Buildings.

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4 Samuel Chettiar — a true inspiration 12 Mission  as flagship charity 18 Connect with powerful Ethernet over coax solution 24 The Pelco Partner Advantage program continues to reward valued customers 26 Pelco continually redefines the benchmark for customer support 6 |

Pelco Press Summer 2014

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30 Helping customers succeed in IP Video 32 Ask the Expert — the next generation of Sarix cameras 35 Evolution 360 provides customers with total situation awareness 38 More choices for customization via special modification requests 44 How to build a green data center

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48 Join the video community conversation 52 Kids day — a decade of making a difference 54 Commitment to partners and interoperability 64 The future of video surveillance 68 Pelco hosts Women in Industry boot camp

Send editorial correspondence Schneider Electric Attn: Howard Carder & Laura Johnson-Hill 3500 Pelco Way Clovis, California 93612-5699 Email: howard.carder@schneider-electric. com and johnson-hill.laura@ schneider-electric.com Subscriptions Pelco Press is provided free to qualified subscribers. Send subscription requests or address changes via fax to Sue Okenyi at 559-292-8524 Email: [email protected] Visit www.pelco.com for additional information on Pelco by Schneider Electric and our products. Vol 25 | Summer 2014 No part of this publication may be reprinted without written permission. Schneider Electric 3500 Pelco Way Clovis, California 93612-5699 USA Toll Free Tel 800-289-9100 Tel 559- 292-1981 Toll Free Fax 800-289-9150 Fax 559-348-1120 www.pelco.com ©2014 Schneider Electric. All Rights Reserved. Schneider Electric, Pelco, Spectra, Sarix, Endura, SureVision, B.O.S.S., Digital Sentry, and ControlPoint are trademarks owned by Schneider Electric Industries SAS or its affiliated companies. All other trademarks are property of their respective owners. Pelco is an equal opportunity employer. All employment decisions remain free of illegal discrimination based upon race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, or marital status.

Standard Camera

Sarix TI – Clear Images In Any Lighting Condition

The Evolution of Thermal Imaging.

Sarix TI Sets a New Standard for Value and Performance. Enhanced image quality, easy network integration, advanced built-in analytics, and unprecedented value. That’s what you get when combining the latest thermal imaging technology with the industry-leading Sarix™ platform. Sarix TI puts thermal imaging in reach for any application. With analog/IP cameras available in both fixed and pan/tilt models, Sarix TI is flexible enough to fit into any new or existing system. Sarix TI opens a new world of possibilities. It was created to give security professionals the information they need, when they need it, in any lighting condition. See the difference at pelco.com.

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Learn more about these value-driven video security cameras today. Download the FREE Sarix TI brochure today for a chance to win an iPad® mini! 1. Go to www.SEreply.com 2. Enter the key code from the blue box on the back cover 3. Click “Sarix TI brochure” Complete promotion terms and conditions online.

CASE STUDY: SARIX THERMAL

Thermal Imaging Technology for Unprecedented Port Security

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Millions of tons of cargo. Billions of dollars in goods. The activity of a small city with miles of perimeter fencing, uneven infrastructure, blind spots, and ever-changing weather conditions. Port security is no small task, yet increasingly, security operators are asked to assume more responsibilities with static, if not shrinking, budgets. As drivers of a global economy, the demands placed on port security continue to grow and with them, the challenges and complexity increase exponentially.

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Pelco Press Summer 2014

“

It’s exciting to bring technology that was once limited to high-end military applications to mainstream video security.

“

Leveraging Existing Infrastructure

The Thermal Advantage

Unlike traditional retail, commercial, and many industrial applications, ports present unique security issues that must be anticipated and addressed. Typically, high-security installations rely on a variety of solutions, including video security and surveillance. The combination of legacy analog and more modern IP-based video cameras, recording and video management systems, PSIM, analytics, and more provide a digital extension of security personnel.

Once restricted to the military due to prohibitive cost, thermal imaging is an increasingly relied upon technology for an evergrowing array of security — as well as process and operations management — applications. As price points have dropped, integration of thermal technology into today’s video security and surveillance camera systems has become more prevalent, providing a wealth of information and functionality previously unavailable.

Port security, however, is anything but typical. From miles of unguarded, unlit perimeters to ever-changing lighting and weather conditions, traditional video security has a difficult time providing the comprehensive intelligence demanded by such a high-security facility.

As David Dorn, applied technology engineer manager at Pelco™ by Schneider Electric™ said, “Due to significant improvements in fabrication technologies, we are seeing dramatic price reductions in those thermal imaging core components [image sensors and lenses] necessary to build thermal cameras. In the last 18 months, for example, we have seen a 2x cost factor reduction in the image sensors themselves. This means that thermal technology is no longer confined to high-end military and government applications.” Because many applications that rely on video security are challenged by a number of external, uncontrollable factors, including ambient light and weather, thermal imaging has cemented its position as a must-have technology to detect and observe the persons and vehicles on and near a facility — information necessary to make immediate, informed decisions.

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CASE STUDY: SARIX THERMAL

How it Works Whereas a visible-light camera uses light reflected off objects to build an image, thermal imaging cameras capture an object’s emitted heat to provide a high-contrast image — eliminating the need for any light source. Using special materials like Germanium that transmit thermal energy, lenses focus a thermal image onto a thermal image sensor. Microbolometers, the sensors used to create a thermal image, feature either Vanadium Oxide or Amorphous Silicon coatings on a silicon wafer. “Similar to CCD or CMOS imagers in visible-light cameras, the microbolometer has an array of pixels with each pixel receiving heat energy proportional to the heat energy present in the scene at that point,” Dorn said.

“Because today's advanced thermal cameras can detect even minute differences in temperature, visual information that was never before available is now at a security operator's fingertips.” The thermal contrast among objects in low-light and no-light conditions provides the information necessary to quickly make informed decisions — information that standard visible light cameras cannot deliver. And thanks to this technology, thermal imaging is also a powerful tool for applications beyond security — providing the capabilities to spot leaks, ruptures, or hot spots across bridges, dams, refineries, and power plants. For many security applications, the ability to detect if a person or vehicle has entered the scene is critical. Thermal excels in this regard since the temperature of a person or vehicle is typically quite different than the background temperature of the scene. This makes people and vehicles easy to detect in thermal images, even from very long ranges. The ability to accurately and reliably detect people and vehicles is also very useful for video analytics. 10 |

Pelco Press Summer 2014

Even in complete darkness or in areas obscured by fog, foliage, or other obscurants, thermal cameras alert security personnel to potential threats that may not be captured by a standard visible light camera. And this is nowhere more important than port applications, where security personnel are faced with a variety of challenges, from distant, poorly lit perimeters to unguarded waterfront access. Thermal imaging is quickly becoming a common, tried, and trusted technology, independent of or complementary to visible light cameras, to ensure 24-hour protection.

Lower Installation and Operating Costs Interestingly, although thermal cameras still typically cost more per unit than a traditional visible camera, deployment of a thermal imaging solution in a port environment can be much more cost effective than traditional video. For one, thermal cameras have longer detection ranges, necessitating the use of fewer units, overall. Additionally, because thermal cameras do not need lighting, their use can eliminate the need for installation of light poles and their associated infrastructure. Finally, with operating costs continually under pressure, thermal cameras are attractive because they can eliminate the ongoing electrical costs of powering lights for security every night of the year.

Video Analytics A major advantage of thermal imaging is in its ability to deliver high-contrast images in the most challenging lighting conditions. Since thermal imaging uses heat from objects to form its image, no illumination source is needed. This means that thermal imaging works equally well in all lighting conditions — day or night under normal light, low light, or even no light conditions. Importantly, thermal cameras provide an optimal platform for the use of video analytics. Since visible-light cameras are dependent upon reflected light, image quality and accuracy can degrade throughout a 24-hour period due to shadows, inconsistent lighting, glare, and other lighting effects over which neither security operators nor technology have control. But since thermal cameras

Sarix TI: The Premier Thermal Imaging Camera System Sarix™ TI is the first thermal camera specifically designed to be an integrated part of any end-to-end video security solution. Completely operable with both Pelco and third-party video management and recording systems, Sarix TI is quite simply, the evolution of thermal imaging. Available in both IP, analog, fixed, and pan/tilt models, Sarix TI is as easy to install and use as any traditional dome camera. Bringing an all-digital design with advanced thermal imaging capabilities to mainstream video security applications, the result is an affordable camera system that delivers high-quality video, as well as the power and flexibility that only comes with thermal imaging technology. > Non-military thermal camera > Sun-safe amorphous silicon sensor > Plug and play with the industry’s most common recording and video management systems > Fully integrated sensor, camera, enclosure, and pan/tilt system > Fixed and pan/tilt models integration into any IP or analog system > Embedded analytics > Full and reduced frame rate options > Multiple resolution options, up to 640x480 > Three-year warranty

capture an object’s thermal emission, it ignores common light conditions (whether too little or too much), which challenge traditional video analytics. The high-contrast image enables the predictable use of analytics with extremely low false-alarm rates at all hours of the day. Thermal cameras, especially those with built-in, integrated analytics, enhance the flexibility and performance of any security system. The ability of thermal imaging to immediately detect threats — typically before even the human observer — coupled with the automatic notification of suspicious activity, makes you more prepared than ever to keep their property secure. A popular example of such a deployment is virtual fencing and automated perimeter security, taking advantage of “trip wire” and other behavioral analytics. A thermal camera looking down a fence

line with a virtual trip wire, people-detection analytic employed, will give a very accurate alarm if someone crosses the fence line over a long distance, day or night, under any lighting conditions. This “thermal fence” solution is much more accurate and cost effective than existing visible camera solutions, traditional deployments of microwave detectors, and even existing motion/perimeter proximity sensors.

“The ability to deploy thermal with analytics in such a cost-effective fashion opens up many new applications for this technology,” Dorn said. “It’s exciting to bring technology that was once limited to high-end military applications to mainstream video security.” PP

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Flagship Charity

Pelco by Schneider Electric Selects

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Mission 500 as

Flagship Charity

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Pelco Press Summer 2014

The security industry in general, and Pelco™ by Schneider Electric™ in particular, has a long history of protecting and saving lives, as well as a list of heroic achievements for the communities in which we live. For us, community partnership and civic engagement have always been a driving force of our culture. From our September 11 Memorial and annual observance to Toys for Tots, Special Education Kids Day, scholarship programs and more, Pelco is committed to using our global footprint to help the lives of others.

And now, we are proud to announce that Mission 500, a nonprofit organization in partnership with World Vision, is our new flagship charity. Dedicated to helping children and communities in crisis, in just the last six years alone, the security industry has donated more than $1 million in cash and in-kind contributions to meet the vital needs of some of the most disadvantaged children in the world. And recently, the organization reached its namesake goal through the sponsorship of 500 children.

Experience: Kisongo Trek — a multimedia journey into the heart of an African village. The 1,000-square-foot interactive exhibit recreates the experience of a donor or child sponsor who heads to Africa to see how their contribution is creating real and lasting change for children and families in need. During the visit, Pelco employees and visitors worked together to build over 1,000 refill kits, which included much-needed school supplies for local-area children.

Mission 500 continues to strengthen its position in the security industry as the “charity of choice,” while significantly increasing the number of sponsored children. As part of this plan, Mission 500 created advisory and executive boards composed of strong teams of security industry leaders. They include two representatives from Pelco: Herve Fages, senior vice president, Video Line of Business, serves on the Advisory Board, and Jenna Wardle, director, Regional Marketing, North America Sales, serves on the Executive Board Marketing Committee.

“We are honored to work with an organization like World Vision and support Mission 500 in hosting the Kisongo Experience, which gives our employees and community the opportunity to see how organizations like this are helping families in need,” Fages said.

“Throughout the year, Pelco looks for opportunities to incorporate Mission 500 into both internal and external events to raise awareness and funds for this important charity,” said Wardle. “We have brought the Kisongo Trek experience to our headquarters and have participated in a number of activities so that our employees, customers, and the industry in general understand the great work that World Vision and Mission 500 do day in, day out.”

Here are Some of the Ways Pelco Works With Mission 500 Kisongo Trek Last fall, Pelco hosted the “Kisongo Experience” at our Clovis, Calif. campus. The World Vision Kisongo Experience is housed inside a high-tech expandable semi-truck, which virtually “transports” visitors to Tanzania. More than 30,000 visitors have already been through the free, family-friendly, new World Vision

World-Wide Sales Meeting Support for Mission 500 has also become integrated into Pelco events. In January, during our annual World Wide Sales Meeting, teams from around the globe kicked off the year by building 500 backpacks full of supplies for Mission 500 sponsor children. ISC West Mission 500 had a large footprint at ISC West. In the Pelco booth itself, through a simple spin of the wheel, customers were able to win a donation of food, money, and farm animals to impoverished villages. Be A Part of Mission 500 By supporting Mission 500, you can join the legions of security professionals who are donating their time and resources to help improve the lives of children around the world. Just $35 a month provides food, education, and healthcare services to a child in need. A small investment in our collective future. Together with Mission 500 we can make a difference. Find out how you can help by emailing at [email protected], or by calling George Fletcher directly at 305-321-3193.

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PRODUCT OVERVIEW: MULTISIGHT

MultiSight Video Service

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Now You Can Be Everywhere at Once

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Pelco Press Summer 2014

Without efficient tools for answering such questions, many must go unanswered. Until now.

Introducing MultiSight™ Video Service MultiSight is a game-changing video service designed specifically for multi-site retailers, convenience stores, and restaurants. “We began development with months of customer research, and found that many retailers were attempting to use their security systems to perform ‘operational’ functions within their businesses,” says Greg Millar, chief technology officer and senior vice president of Schneider Electric’s Video Line of Business. “We decided to include those functions in MultiSight from the beginning, building a video service tailored to the unmet needs of retailers.”

You’re running a retail business, with multiple stores spread across hundreds of miles and a number of states. You have a security system with cameras, and alarms, and motion sensors. But what about the actual operation of your business? In a company with hundreds or even thousands of locations, how do you monitor customer service and employee performance day-in and day-out? Even with a well-executed store auditing program, you and your managers simply cannot be everywhere, all the time. And, as a result, things may be happening that shouldn’t be: • Did all of your stores open on time? Did any close early? • Are your employees preparing food correctly and safely, greeting customers promptly, and keeping the store clean and organized? • Is marketing material displayed correctly, or not at all? • Which locations are extra busy? And which ones aren’t busy, and why? • Are managers following proper cash-handling procedures? • What was the source of the inventory shortage in this location? Operational questions like these are almost impossible to answer using the tools currently available to multi-site managers. Other questions can be answered, but only by investing significant time, effort, and maybe even a trip to the store to locate and retrieve the video.

MultiSight is a complete solution — the high-definition cameras, gateway, apps, and cloud-based services are designed to work together and are all included in the price of the service. And the service is completely optimized for mobile viewing. Imagine being able to see directly into any store, any time, from anywhere — your office, at an airport, or stopping to get your morning coffee. Imagine having instant access to what’s going on right now, and what went on last night during a busy shift, just with the swipe of a finger. This is the vision of MultiSight.

MultiSight Video Service:

Everything’s Included, No

Upfront Costs

Up to 12 HD (720p), ultra-low power PoE

cameras. Discreet design allows for a variety of

installation options.

• Sealed, fanless and wall-mountable Gateway

featuring continuous recording for 15 days,

extended recording up to 30 days, and one

year of cloud storage.

• Installation, configuration, and maintenance • Mobile App for any iOS Device • System health monitoring

Installation and Services

Software and Updates

Equipment

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PRODUCT OVERVIEW: MULTISIGHT

Designed with the Business in Mind

Be Everywhere at Once

MultiSight addresses the particular requirements of retail and restaurant environments and end users:

MultiSight’s cloud-based architecture offers

features you won’t see anywhere else:

All inclusive – Everything is included: from highdefinition cameras to mobile apps (see sidebar). This simplifies purchasing and system management. OpEx model – No huge capital investment up front, just a low monthly fee. Grows with your business – Add more stores and users easily as your business expands. Unlimited users – Add as many users as you like, even people who haven’t historically had regular access to video: marketing, human resources. The more users you add, the more value you will see from the system. And user management is easy through our Web-based administration tool. Easy to use – Designed for mobile access from the outset, MultiSight delivers high-quality video through an intuitive, userfriendly interface. Training time is minimized — which is key, in the high turnover environment of retail and quick-service restaurants. Even better, this is a system managers actually want to use.

Views – Check on the same view (i.e., front

door, back office) across all of your locations,

for super-fast operational spot checks.

Shifts – To facilitate quick reviews of periods, create shifts — predefined time ranges (i.e., opening, lunch rush) to save you the trouble of entering the start and end times each time you review.

Easy to share video – We make it easy to create clips and share them, both within your organization and with outside agencies (i.e., insurance, law enforcement). Use the mobile app to quickly mark a clip, then send an email with a link to the video. All shared video is retained in the cloud for a year. IT-friendly – MultiSight requires no special network configuration. And the video is designed to stream without slowing down or disrupting network traffic — crucial for keeping business-critical transactions flowing. No worries about downtime – MultiSight’s support team monitors your system’s health, as part of your monthly service. When an incident occurs you can rest easy knowing that the video will be available. Low-energy – In retail, every penny counts. Our cameras and gateway require about 25 percent of the energy of a typical security system.

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Pelco Press Summer 2014

Library – Clips are saved to your cloudbased library, at full 720p resolution, and retained for a full year.

MultiSight is all of this — And a whole lot more. Visit www.multisight.com and check out the Spotchecker overview video, detailed FAQs, Security White Paper, Technical

Documentation, and more. And be sure to foll ow @MultiSight and @pelcovideo on Twitter for the latest news updates.

THE BUZZ

Customer Letters

Hands-Down Best Training I want to take this opportunity and thank you all for a magnificent training at Pelco. Now I understand why Pelco is the TOP and BEST camera manufacturer in the world. I appreciate the time you all spent training and showing us the hard work and process it takes to make a great quality product. I could honestly say this was hands-down the best training and understanding I have ever received from a manufacturer. I’m going to invest all my resources and power to make sure all my customers understand the great products Pelco offers. I am very proud to say I sell Pelco products after this visit.

Total Product Support

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Thank you very much for sending Garth Hubbard to us! He checked many things that no one else had previously checked, and he figured out the issues. I’m extremely grateful for your assistance. Replacing those competitor boxes with actual Pelco equipment will go a long way to making the customer happy. I am very glad that we have you, Andrew Strong and Garth, now to contact should we have questions in the future. I would also like to get my guys into a more advanced training class if you have something available for contractors. I don’t like to install equipment that we cannot fully support or where we have to “wing it” every time there is an issue. Let me know. Again, THANK YOU, THANK YOU, THANK YOU for your help!!

Problems Solved I would like to express my appreciation for the hard work and diligence shown by members of your staff, especially Jose Perez. In the beginning of April we purchased 10 of Pelco’s new IMP cameras; after installation we began having issues. Opening a service request and receiving immediate technical support from your staff really helped avoid having to remove those cameras until a solution could be found. Not satisfied with a simple software patch, Jose and two other members of Pelco ventured to the great Northwest to verify the problem was corrected. During their visit they witnessed first-hand other problems we were encountering. Satisfied they understood our issues, Jose and team returned to Clovis with data necessary to correct the new issues. Their relentlessness to resolve these issues has renewed my faith in Pelco customer service. Please extend my appreciation to Jose and all your product support staff. Continued on page 51

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PRODUCT OVERVIEW: ETHERNET OVER COAX

Connect With Powerful

Ethernet Over Coax Solution

The Pelco™ by Schneider Electric EthernetConnect™ Ethernet over coax (EoC) solution allows customers to use existing coax or UTP/Cat5 infrastructure for IP data runs of up to 5,000 feet — with PoE+ power injection or pass-through PoE over both medias. Having the ability to connect directly to a PoE+ source power, these devices can also effectively become PoE midspans, saving critical space in racks and other mountings, which can be critical for video installations.

Leveraging Existing Infrastructure The EthernetConnect system has two primary uses. First is to be able to leverage existing infrastructure for a retrofit. This is important when an installer can’t remove an existing system and can’t install new cabling. EthernetConnectvc makes it easy to place media converters on either end and utilize the existing coaxial analog system for IP video.

Extending Your Total Reach The second primary use has to do with extending the IP signal past the Cat5, 100-meter limitation, and still be able to provide power up to the media. The EthernetConnect system allows all of this to happen in a cost-effective manner. And because fiber cannot pass power, many installers are replacing fiber with Cat5 extension in new installations.

Guaranteed Video Security Performance

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By providing an entire mix of transmission solutions, we can test, certify, and guarantee compatibility across all platforms, and we can make sure the systems are robust enough for 24/7 video use. Beyond that, since we control the technologies within our transmission strategy, we can integrate these technologies closer and closer to the camera system. And in some cases, include it in the camera — once again adding to the confidence level that our systems are tested and guaranteed to interoperate.

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The EthernetConnect Series supports up to 16 channels of 10/100 Mbps Ethernet with PoE+ power injection or pass through PoE over coax or twisted pair cable (Cat5 or above). Having the ability to connect directly to a PoE+ source (midspan or switch) and to generate PoE+ power with a 48-volt input at either the master or remote end, the EthernetConnect Series provides ultimate flexibility for extending powered or nonpowered IP cameras over long-distance copper wire types. Pelco transmission systems are engineered and tested to support all of the necessary media protocols for video security transmission compatibility and operation, and the technologies are applied with compatibility in mind. Our power systems meet the appropriate range of power requirements for video systems, and we have cross-tested all our systems with each other, assuring optimum performance for all systems. This not only makes our systems easy to quote, easy to install, and very

EthernetConnect Over Coax/UTP Media Converters Overview: • High performance solutions to transmit IP video, data, and power over coax or UTP • Tested compatibility with all Pelco products • Supports PoE and PoE+ cameras (PD devices) • Coax and UTP compatible • Eliminates the need for new cabling in existing installations • Support for transmission distances of up to 5,000 feet • Automatically sets fastest possible data rate versus cable quality and transmission distance User-configurable master/remote, forward error correction, asymmetrical/ symmetrical data, and long-reach/short-reach selection

reliable to use, but also adds an assurance of performance.

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PRODUCT OVERVIEW: ETHERNET OVER COAX

Ethernet Over Copper With Pass-Through PoE to 15 Watts — EC-1500C/U Series EC-1500C/U Series Ethernet over Copper Extenders are ideally suited for applications where the existing coaxial cable needs to be leveraged for transmission of IP signals up to 5,000 feet. For UTP applications, the EC-1500U Series is an effective Cat5/ Cat5e/Cat6 UTP extender device beyond the 100 m (328 ft) limit of traditional

Ethernet. In addition, for system configurations that have a single cable connected to the camera, the EC-1500C/U Series can pass through PoE (up to 15 W) to the camera. Designed to be a cost-effective, generaluse product, the EC-1500C/U Series provides maximum flexibility in these applications without any programming.

Features:

For system configurations that have a single cable connected to the camera, the EC-3000C/U Series can pass through PoE (up to 30 W) to the camera or the EC-3000C/U Series can become a true PoE+ device and source PoE+ to the powered device. This eliminates the need for midspans or PoE-enabled Ethernet switches to provide a fully 802.3 at compatible application. Designed to be a cost-effective, advanced-use

product, the EC-3000C/U Series provides maximum flexibility in these applications without any programming. The EC-3000C Series is ideally suited for applications where the existing coaxial cable needs to be leveraged for transmission of IP signals up to 5,000 feet. For UTP applications, the EC­ 3000U Series is an effective Cat5/Cat5e/Cat6 UTP extender device beyond the 100 m (328 feet) limit of traditional Ethernet.

• •

• Choose from 1, 4, 8, or 16 ports with pass-through PoE to 15 watts, local or remote

• Choose from 1, 4, 8, or 16 ports with true PoE+ to 30 watts, local or remote

• Transmits individual ethernet data channels with pass-through power over Ethernet (PoE) over coaxial cable or standard Cat5/Cat5e/Cat6 UTP Cable

• Transmits individual Ethernet data channels with power over Ethernet Plus (PoE+) power injection and pass-through PoE+ over coaxial cable or standard Cat5/Cat5e/Cat6 UTP cable

• Extends Ethernet up to 1,524 m (5,000 ft) at 10 Mbps or 610 m (2,000 ft) at 100 Mbps over coaxial cable • Extends Ethernet up to 914 m (3,000 ft) at 10 Mbps or 610 m (2,000 feet) at 100 Mbps over Cat5/Cat5e/Cat6 UTP cable • Extended temperature operation from –40° to 167°F (–40° to +75°C)

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Ethernet Over Copper Extenders With True PoE+ to 30 Watts — EC-3000C/U Series

Pelco Press Summer 2014

• Extends Ethernet up to 1,524 m (5,000 ft) at 10 Mbps or 610 m (2,000 ft) at 100 Mbps over coaxial cable • Extends Ethernet up to 914 m (3,000 ft) at 10 Mbps or 610 m (2,000 ft) at 100 Mbps over Cat5/Cat5e/Cat6 UTP cable • Extended Temperature Operation from –40° to 167°F (–40° to 75°C)

4 Port, Self-Managed, POE+ Switch With Extended Copper Uplink — EC-4BY1SWC/U Series The EC-4BY1SWC/U Series is an Ethernet switch with uplink management functionality that operates on Ethernet over copper (EoC) extensions. It provides four ports operating at 10/100 Mbps and is designed to combine these four electrical ports into a single electrical extended port that forwards

the data to the next network device. The switch does not require programming prior to use. The EthernetConnect™ EC-4BY1SWC/U Series has two models that provide different front panel connectors; the C model for coaxial applications and the U model for UTP applications.

• • • • • •

Power Supplies, Rack Chassis With Internal Power Supply — EthernetConnect and Fiber Accessories The rack chassis with internal power supply and the 9 VDC, 12 VDC, and 48 VDC power supplies are accessories that support the IP/Analog fiber and EthernetConnect™ products. These accessories provide a range of options to provide power to fiber applications, power over copper (PoC) applications, and power over

Ethernet (PoE) applications. The 14-slot rack chassis allows for module installation in a rack. The chassis provides power directly to the modules from the internal power supply and provides current limiting at each slot for shortcircuit protection; no external power supply is required (except if sourcing PoE). PP

• • • • • • 4-port, self-managed, PoE+ switch with extended copper uplink

• Rack chassis with internal 9 VDC, 6.5 A power supply, 14 slot

• 10/100 Mbps Ethernet

• 9 VDC, 2 A, power supply provides power to stand­ alone units

• Extends Ethernet up to 914 m (3,000 feet) at 10 Mbps or 610 m (2,000 feet) at 100 Mbps over Cat5/Cat5e/ Cat6 UTP cable • Transmits four individual ethernet data channels over coaxial cable or standard CAT5/CAT5E/CAT6 UTP cable • Extends Ethernet up to 1,524 m (5,000 feet) at

10 Mbps or 610 m (2,000 feet) at 100 Mbps over

coaxial cable

• 12 VDC, 3 A, power supply provides power to stand­ alone units • 48 VDC, 1.36 A, power supply provides PoE power to stand-alone units • 48 VDC, 5 A, power supply, DIN Rail Mount, Ideally Suited for Power Over Ethernet (PoE) Applications • 48 VDC, 10 A, power supply, DIN rail mount, ideally suited for Power over Ethernet (PoE) applications

• Optionally can supply PoE+ power to all four

camera ports

Pelco Press Summer 2014

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CASE STUDY

Pelco IP Cameras

IMPROVE SECURITY AND EFFICIENCY AT

BRAZILIAN CUSTOMS PROCESSING FIRM

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Pelco Press Summer 2014

The Port of Pecém is one of two large ports in the state of Ceará, in northeast Brazil. Its position on the Atlantic coast made it the ideal location for Brazil’s first Export Processing Zone, which opened in 2012 and is now protected by a comprehensive security solution that includes hundreds of Sarix™ IX Series and Spectra™ IV IP cameras from Pelco™ by Schneider Electric™. The Export Processing Zone of Pecém (ZPE Pecém) is a free-trade area where companies focused on the production of goods to be exported can benefit from government incentives. The area sees a tremendous amount of vehicle and cargo traffic, which must be inspected at the customs clearance area before it is allowed entry. With so much cargo coming in and out, there were both processing and security challenges. Additionally, theft had become a major concern, since no comprehensive security system was in place.

The Solution

The Results

The management division of the Export Processing Zone of Pecém SA (ZPE Ceará) sought a solution that would reduce processing times and make it easy to track trucks in and out of checkpoints, as well as provide a bird’s eye view of all secure areas.

ZPE Ceará realized improved efficiency and reduced processing times with its comprehensive video surveillance solution. Video analytics and weight scale integration have helped reduce the time it takes for a truck to pass through a checkpoint from 7.4 minutes to three minutes.

ZPE Ceará worked with Intelligent Security Systems (ISS), a leading video management and video-analytic software company with a history of success with seaports and customs operations. ISS provided ZPE Ceará with a comprehensive videomanagement and video-analytic system that meets the security requirements of the Brazilian government.

“We are already seeing a seismic improvement in both processing times and overall security,” said Marcelo Costa Caldas, technical director of ZPE Ceará. “We have license plate and container recognition on every gate. This allows us to reduce the staff needed at the gates, minimize mistakes, and increase the throughput of our operations.”

“THE PELCO CAMERAS, TRUE TO THEIR REPUTATION, ARE PROVING TO BE QUITE RESISTANT TO THE SALT AIR OF THE PORT. THIS IS EXTREMELY IMPORTANT IN AN ENVIRONMENT LIKE OURS — CLOSE TO THE OCEAN WITH VERY HIGH CORROSION.”

LPR and container-recognition analytics allow Caldas and his team to know what trucks are coming in and when, all the identifying information about their cargo, who the driver is, and how long it takes them to get to their destination.

– Marcelo Costa Caldas, technical director of ZPE Ceará

Speed Sistemas of Brazil handled the integration of the videomanagement solution and Pelco cameras with several third-party systems, including Brazil Customs management system, access control, Southwest Microwave perimeter control, fire, audio, the Public Safety Department system, and I/O Advantech. The deployment involved six servers (fully redundant and virtualized), 200 Pelco IP cameras, 264 third-party cameras, Web access, 34 channels of license plate recognition (LPR), 36 channels of container recognition (18 side/18 top), and LPR and container cameras with infrared illuminators. All information is sent to the Port Authority management system and is readily available to Brazilian Customs authorities.

Caldas said they can now monitor the entire perimeter from their control room and act instantly if a threat is detected. Additionally, they now have high-quality video evidence for all cases that is easy to export and send to long-term archives.

“Both employees and outsiders are now aware of the system we have in place, which is already having a deterrent effect in relation to theft,” Caldas said. Pelco Sarix and Spectra cameras were selected based on their reliability, image quality, and ability to withstand the corrosive elements of salt air. “The Pelco cameras, true to their reputation, are proving to be quite resistant to the salt air of the port,” Caldas said. “This is extremely important in an environment like ours — close to the ocean with very high corrosion.” ZPE Ceará already plans to expand its system throughout 2014 to accommodate two new gates, and it’s preparing for 450% growth in the next five years. Pelco Press Summer 2014

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PELCO PARTNERSHIP

Partner Advantage Since its launch in 2011, the Pelco Partner Advantage program continues to reward valued customers and to help them realize greater revenue growth. Along the way, the program itself has grown, too. Designed to help loyal customers succeed and grow, the Partner Advantage program provides members access to a number of discount programs, specialized training, and annual rewards.

designated employees. As members grow their business with Pelco™ by Schneider Electric™, they can ascend through the tiers — Registered, Silver, Gold, and Platinum — and enjoy greater benefits at each tier.

All Partner Advantage members, regardless of their level in the program, are eligible to participate in competitive discounts and take advantage of complimentary training for

“Success begets success,” said Tonie DiGiulio, North American sales program manager, “and we love to see our members grow their business by utilizing the tools and benefits available to them in the Partner Advantage program.” “One of the most enticing rewards for Partner Advantage members is the opportunity to earn rebate rewards, based on their sales growth with Pelco,” DiGiulio said, “and we are pleased that through members’ growth in 2013, we will be distributing $1.3 million in rebates to qualifying Partner Advantage members.”

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As members qualify to move to a higher tier in the program based on their sales growth, they can qualify for even greater benefits. The incentives continue to drive customer loyalty. “We are now approaching 1,100 member companies, with nearly 40 of these at the Platinum level," DiGiulio said. "We look forward to working with members at all levels to help them drive their businesses forward.”

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Pelco Press Summer 2014

“

One of the most enticing rewards for Partner Advantage members is the opportunity to earn rebate rewards, based on their sales growth with Pelco.

”

The Higher You Go, the Bigger the Benefits Platinum partners are rewarded with the highest level of benefits. Start differentiating yourself today with these added benefits: > Bigger discounts on extended warranties

> Larger discounts on Expert Services

> Complimentary training for your entire

organization (some exceptions apply) > Bigger discounts on Pelco demo equipment > Advanced notice of Pelco product news and updates > Have a voice in Pelco product development > Other special discounts and promotions

Aspire to become a Platinum level partner. Visit pelco.com/partneradvantage to sign up today and start taking advantage of the many rewards available. The sooner you join the Partner Advantage program, the sooner you can take advantage of all the exclusive members-only benefits. PP

Pelco Press Summer 2014

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Pelco Press Summer 2014

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Cu st Fi om Pe eldi n

150+ Strong the Largest

Support Organization in the Industry … Focused Solely on Our Customers. WHO ARE WE? Pelco Customer Support is a global team of more than 150 highly-trained professionals, empowered to provide an unprecedented, never-before-seen level of customer service and support to each and every one of our customers. With years of experience, industry­leading training, certifications, and — most importantly — an innate drive to support our customers, it is not merely a business practice, but part of our culture.

WHO DO WE SUPPORT? > Systems integrators > Distributors > Resellers > Architects and engineers > End users > … ANY security professional with a question When you need sales and/or technical support, we want to hear from you. We’ve even been known to help troubleshoot competitive equipment failures when their support couldn’t come through.

“Our mission could not be more clear: Do whatever is required to take care of the customer every time - period. With this as our guiding principle, when our customers succeed, we suceed.” — John Roman, vice president Global Video Product Support

Pelco Press Summer 2014

| 27

WHY? Customer support is an intrinsic part of our products, as integral to the customer experience as a lens to a camera or software to VMS. You cannot separate the two and we have never tried. When you trust us with your purchase, we honor that with a commitment — one that we will never break.

WHEN? What hours do you work? Do you work overtime? In different time zones? Of course you do. And so do we. Customer support is available 24/7 in any number of ways, including phone, email, online chat, and even social media platforms. And our technical assistance program guarantees live, real-time support day or night.

HOW CAN WE HELP YOU?

> > > > > > > > > > > > > >

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General product and technical support Network design and validation Professional and expert support Troubleshooting Resource coordination Performance recommendations Site audits Technical point of contact Upgrade recommendations Knowledge base support Online community Product availability Shipping assistance PO receipt and processing

Pelco Press Summer 2014

Strong

COMMUNITY

VALIDATION

ARCHITECTS AND ENGINEERS

PHONE SUPPORT GLOBAL SUPPORT

DISTRIBUTORS 7 DAYS A WEEK LIVE SUPPORT DEDICATED

24 HOURS A DAY IT [email protected] PROACTIVE

SYSTEM INTEGRATOR EMPOWERED TRAINING EMAIL SUPPORT DIGITAL SENTRY ESCALATION ENGINEERING

ONLINE TOOLS

800-292-1981

MCP

TWITTER

VALUED RELATIONSHIPS TECHNICAL ASSISTANCE

PELCO VIDEO

FACEBOOK

DX SERIES TECHNICAL ACCOUNT MANAGMENT

CCENT ORDER PROCESSING

RESOURCE COORDINATION ENDURA PROGRAM

SERVICE AND REPAIR END USERS VMWARE RESOURCE DEPLOYMENTS MCSE

CCNA

CERTIFICATION

FAQS

CHAT

CCNP

SITE AUDITS

PROJECT MANAGEMENT

EXPERT SERVICES

A SIMPLE CHALLENGE Call us. Email us. Contact us via chat or social media and experience unprecedented customer support. Timely. Knowledgeable. Cradle to grave. Every customer. Every time. No exceptions.

Pelco Press Summer 2014

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PELCO GLOBAL TRAINING INSTITUTE

Help Customers Succeed in IP Video

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As a key part of being an IP-driven and customerfocused company, Pelco™ by Schneider Electric™ offers the video security industry’s broadest array of course offerings and training locations through the Pelco Global Training Institute (PGTI). To make sure our customers are at the cutting edge of technology, the PGTI team is continuously updating course content. “It’s not just to keep up with new Pelco products,” said Barbara Morgan, global training director for the Buildings Business of Schneider Electric, “it’s so that our people and our customers can keep current with the latest technological advancements in our industry.”

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Pelco Press Summer 2014

“Our integrator and installer customers, as well as Pelco endusers, have plenty of options to gain basic IP knowledge and certifications. PGTI, however, continues to fill a very specific niche need in our industry, by developing and delivering integrated courses that cover both IP technology and deep knowledge of video security systems,” Morgan said. PGTI continues this commitment with several new and updated IP video courses. “These courses will be of great benefit not only to traditional security installers who are still building their IT skillsets, but also for the great number of traditional IT integrators who are facing the challenges of deploying IP video security on their networks,” she said.

Let’s take a look at new IP course offerings: IP Video Surveillance Systems: Technology, Design, and Troubleshooting PGTI has recently updated this popular and informative course. In an industry rapidly deploying new technologies, basic principles still guide the successful deployment of surveillance systems. Attendees will learn to design and troubleshoot basic IP and hybrid video surveillance systems by selecting the correct camera for a given set of viewing circumstances, calculating field of view and resolution, determining proper cable types and distances for copper and fiber runs, and estimating storage requirements for network and attached storage arrays. Tools and techniques will be introduced for troubleshooting and ensuring compliance in IP and analog systems. (Course ID: 0427) Sarix IP Camera Expert ™

PGTI is pleased to introduce this new course offering. This lab-intensive instructor-led course introduces techniques and tools for troubleshooting Pelco Sarix IP cameras that are also relevant in most manufacturers’ IP cameras. Students will learn fundamental IP camera concepts, Sarix software services and information-gathering methods. Students will perform

diagnostic tasks with Pelco

Device Utility, Endura Utilities,

and Wireshark.

(Course ID: 1286)

For those who want to go deeper, PGTI offers a four-course network training track, ideal for IP video system designers and integrators: Introduction to Networks This eLearning course includes the functions of networks, network terminology, and introduces basic concepts related to network video traffic. The course introduces IT industry network standards, IP addressing, routing protocols, and bandwidth considerations. Prerequisite: This course is recommended for students without entry-level IP knowledge. (Course ID: 0356) Network Fundamentals for Video Security I This course explores the foundations of networking. Key topics include network protocols, topologies, and how devices are configured to work on the network. Hands-on labs include: how data flows through the network, basic IP addressing, and tools for troubleshooting. This course is intended for those who are new to networking. (Course ID:0371)

Network Fundamentals for Video Security II

Switch Configuration and Operation

This course provides detailed instruction of networking technologies as they are applied to video security systems. Course topics include Ethernet signaling standards, advanced IP addressing, and routing of multicast traffic. Lab topics include: testing of virtual local area networks (VLANs) in a multi-switch environment, layer 3 network addressing, IP configuration, and routing unicast and multicast video transmissions. (Course ID: 0370)

This course provides an intensive hands-on introduction to the configuration and operation of Cisco and Juniper switches. Students will perform command-line configuration of Layer 2 switches and analyze the results of those configurations. Course topics include IOS commands and functions, advanced IP addressing, switch-based network design concepts and standards. Lab topics include: switch configuration and operation, administration of port security, implementing VLANs in a multi-switch environment, trunking, IP configuration, ether-channel, link aggregation, configuring IGMP snooping, and the Spanning Tree protocol. (Course ID: 0372) PP

Did you know how much is offered in the Pelco Global Training Center? > Browse for training without logging in by viewing the global training schedules or the training schedules in PDF Format on the home page of http://training.pelco.com. > Register for an account to enroll in classes. > Take eLearning – all free of charge. Simply view course catalog in the “To Know More” section of the home page. > Print your own certificates for courses completed by viewing your transcript and clicking on the name of the course. > Earn BICSI credits for courses that are eligible in the U.S. Simply view the training schedules in PDF format to find out which courses qualify. To learn more, visit http://training.pelco.com.

Pelco Press Summer 2014

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Q&A: NEXT GENERATION OF SARIX CAMERAS

Ask the Expert

The Next Generation of Sarix Cameras

In 2013, Pelco revamped our entire fixed IP camera offering. After the next generation of Sarix™ cameras were released, Pelco Press sat down with Senior Product Manager Kevin Saldanha to learn more about this exciting offer. As the product manager for these cameras, Saldanha explains how the new Sarix cameras differ from the competition and what they mean for the video security industry. Q: TELL US ABOUT THE SARIX PRODUCT LAUNCHES AND AVAILABILITY. A: The Sarix product launches that we did in 2013 and early 2014 were among the most ambitious product launches in Pelco’s history, considering that we updated the entire fixed IP camera product line in about one year. Looking at just the Sarix Enhanced Range and Sarix Professional Range, we launched 114 different camera models over six months. The last camera to be launched was the Sarix Enhanced Range box camera, which was released in April 2014. All of the new Sarix cameras are now released and fully available.

Q: WHAT CAMERAS ARE INCLUDED IN THE NEW SARIX PRODUCT OFFERING? A: The Sarix Value Range, our entry-level mini box and micro dome IP network cameras, offers a costeffective solution for video security needs in small- to medium-sized businesses. Known for their unique award-winning design, the box cameras offer unique mounting flexibility, while the micro domes ship with quick-snap in-ceiling mounts. The Sarix Professional Cameras, our mid-range cameras, are highly versatile and available in choice of many bullet, box, and dome camera models. These cameras have excellent image quality, particularly when zooming in to fine details, especially in the 5 Mpx cameras. The adaptive IR, available in bullet and some outdoor dome models, provides impressive detail in low-light situations. BHEN-9HEP5C

At the high end, we have the Sarix Enhanced Range with SureVision™ 2.0. These cameras are designed for the most difficult lighting conditions and they are available in a wide range of indoor, environmental, and vandal dome options, as well as box cameras. These impressive cameras offer WDR and low light at the same time, all the time; up to two simultaneous 1080p streams at 30fps, while multi-tasking; and superior reliability to overcome network glitches. They also include a full suite of video analytics behaviors.

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Pelco Press Summer 2014

“

We are adding the full suite of Pelco Analytics to

Sarix Enhanced cameras bringing the full capabilities

of intelligent video to this range of products.

”

Image Clarity The Sarix Professional Range cameras provide superb detail, even as objects approach the camera — not like competing cameras that allow objects to become oversaturated and evidentiary detail to be lost. Q: WHAT IS NEW IN SUREVISION 2.0 COMPARED TO PREVIOUS VERSIONS OF SUREVISION? A: New SureVision 2.0 technology not

Q: WHAT PRODUCT ENHANCEMENTS HAVE BEEN MADE SINCE THE ORIGINAL RELEASE? A: The Sarix Enhanced Range will be

Q: WHAT ARE PEOPLE OUTSIDE OF PELCO SAYING ABOUT THE SARIX ENHANCED RANGE? A: The Sarix Enhanced Range with

only combines wide dynamic range (WDR), low-light, and anti-bloom capabilities but now also has 3D noise filtering, smooth response to illumination changes, and improved tone mapping to retain color accuracy and overall image contrast. This allows Sarix to automatically deliver the best possible image in the most complex and changing lighting conditions — bright areas, shaded areas, and intense light.

ONVIF Profile G compliant this summer and the Sarix Professional Range will be ONVIF Profile G compliant this fall. The ONVIF Profile G specification sets a standard for storing, searching, retrieving, and playback of on-board storage in IP cameras. Also this summer, we are adding the full suite of Pelco Analytics to Sarix Enhanced cameras, bringing the full capabilities of intelligent video to this range of products.

SureVision 2.0 has gotten very positive reviews from industry experts. When comparing Sarix Enhanced Range with SureVision 2.0 against previous versions of SureVision and against competitors, SureVision 2.0 excels at WDR performance and 3 Mpx/1080p low-light performance. SS&I commended the Sarix Enhanced Dome on its “excellent video quality” and its ability to “easily switch from color to black and white, providing a very good image in low-light conditions.” When set to use CVBR, Sarix Enhanced had some of the lowest bandwidth consumption at all light levels, and in some cases it beat out previous leading competitors, according to IPVM.

Pelco Press Summer 2014

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Q&A: Next Generation of Sarix Cameras

Q: WHAT IS CVBR? IS IT AVAILABLE IN BOTH SARIX ENHANCED AND SARIX PROFESSIONAL RANGES? A: Yes, Constrained Variable Bit Rate (CVBR) is available in both Sarix Enhanced and Sarix Professional Ranges. CVBR can be thought of as Variable Bit Recording (VBR) with a cap. CVBR makes accurately calculating and managing bandwidth usage and storage requirements more predictable, while also ensuring lower bit rates for less complex scenes. Sarix Enhanced and Professional Range models default to CVBR to optimize bandwidth utilization and storage efficiency. Our current implementation of CVBR in Sarix Pro and Enhanced, offers much greater variability in adjusting bandwidth as a function of scene complexity, compared to CVBR in the previous generation of Sarix cameras. Now, when scene complexity is lower, bit rates are much lower – using less bandwidth and less storage. Sarix Enhanced also supports VBR, and users can select this if they desire.

Q: HAVE YOU HAD ANY INDUSTRY FEEDBACK ON THE SARIX PROFESSIONAL RANGE YET? A: The Sarix Professional Range cameras are currently being reviewed by industry experts. We have not gotten their feedback yet. However, there are a couple of areas where we know that these cameras differentiate themselves. First, the Sarix Professional Range cameras have exceptional image clarity when you zoom in, especially in the 5 Mpx cameras. These fine details provide better information for making decisions in security situations. Secondly, the adaptive IR feature in the Sarix Professional Range cameras provides superb detail, even as objects approach the camera. Many competing cameras struggle with using IR as a source of illumination since it is easy for objects to become oversaturated and evidentiary detail to be lost as objects come closer to the camera. The wide range of Sarix Professional products at very competitive price points is rapidly gaining market attention and traction.

Learn more! Visit pelco.com to learn more about Sarix cameras.

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Pelco Press Summer 2014

Q: WHAT IS HAPPENING TO THE OLDER SARIX CAMERA MODELS? A: All Sarix IX, ID, IE, IM Series cameras will stop shipping as of this summer. This includes all product options, Extended Platform versions and Image-Pak products based on these legacy Sarix models. There are a few exceptions; the IXE20DN, IDE20DN, IEE20DN and IXE10LW will continue to be available until Dec. 31, 2014. All of these cameras will be supported through the full length of their warranty. Talk to your local sales representative for details. Q: IS THERE ANYTHING ELSE YOU WANT OUR READERS TO KNOW ABOUT THE SARIX CAMERAS? A: The differentiation we offer extends beyond the depth and breadth of our compelling IP camera offerings. When you choose Pelco, you enjoy our unparalleled commitment to customer support. As the hands-down leader in innovative customer service, Pelco continues to deliver an expanding array of accessories, services, tools, and programs — all designed to help you manage your business more effectively.

Evolution

360

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Total Situational Awareness

Technology that captures a 360-degree image is unique. Technology that enables a user to retrospectively track an incident back in time is even more unique. This combination provides customers with total situational awareness. Pelco Press Summer 2014

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PRODUCT OVERVIEW: 360º CAMERA

In applications that only have traditional cameras, several narrow field of view (NFOV) cameras and pan-tilt-zoom (PTZ) cameras need to be sprinkled throughout the scene, which requires much higher infrastructure and installation costs because of the number of cameras required. Furthermore, standard PTZ cameras are positioned only to cover key areas (such as doors, passages, sitting areas, counters, etc.) and will only record where the PTZ is pointing — always leaving a number of blind spots and an inconclusive evidence trial. Even though a PTZ can be programmed to respond to an event trigger, it will arrive at and show video after the event has taken place. Wouldn’t it be nice to see what happened before the alarm? One solution is to combine the Evolution™ 360-degree camera with your NFOV camera and PTZ cameras. When the Evolution 360-degree camera is mounted onto walls it creates a floor-to­ ceiling bubble effect around the area of interest. Any event or activity, taking place within this bubble, is visible to the camera, which provides total situational awareness. This “blanket of eyes” may be replicated by using a number of NFOV cameras and stitching the video together, but the use of multiple cameras adds both cost and complexity that a single multi-megapixel 360-degree camera solves.

clarity, much like a virtual PTZ experience. Contrast this with a NFOV camera or with a motorized PTZ that only records the spot where the camera is pointing.

Limitless Possibilities There really are no limits on how the Evolution 360, coupled with the best dewarping technology and integrated into the VMS, can add value. With retrospective dewarping and analysis, customers have the best forensic tool available on the market today. That being said, the following customer examples illustrate where customers are installing 360-degree technology to provide added value to their business or operation. Retail This first example demonstrates where a retail group, with more than 10,000 retail franchises, is successfully utilizing Evolution 360-degree cameras to provide additional marketing and business intelligence. Customers are using the technology for two main reasons: First, for situational awareness because 360-degree technology provides the end user with coverage that has no blind spots and retrospectively analyzes a scene with speed and accuracy that no number of traditional cameras could accomplish.

Retrospective Immersive Experience and Client Side Dewarping The most efficacious benefit from a fisheye camera comes when the end user sees a dewarped client viewer that creates a flat, two-dimensional image, or images, from the original fisheye. If this is done on the network video recorder (NVR), it provides an immersive experience similar to a digital or ‘virtual’ PTZ with one very important exception — users are able to go back in time and retrospectively review a scene after an event has happened. This immersive ability gives users a forensic tool to look for evidence because the fisheye view is recording the entire scene constantly, and it can be played back thanks to dewarping software, with

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Pelco Press Summer 2014

Secondly, Evolution 360 cameras provide customers with marketing intelligence. They are no longer limited to counting people as they come through the front door. Instead, with a broader 360-degree view, they can analyze pathways, count people standing in line, and calculate shopping time. This is all valuable data to anyone efficiently running a business and trying to maximize ROI. The ability to put this intelligence into a report that makes sense and is easy to work with is a major advantage of analytics, and the ability to place “eyes” over an entire store has led global interest to grow exponentially over the last 12 months. Imagine a store owner or manager sitting at home with his tablet PC in the evening and being able to access not only the live images from the store, but view any part of the store at any time in the day by having access to 360-degree images that he can see as though he was there. It is tomorrow’s technology today.

Gaming There are many national and state regulations in the gaming industry, and to become a critical part of the security solution in a casino requires a thorough understanding of these laws. The Evolution 360 can be installed across the gaming floor, integrated right into the video management system (VMS) and can be used for forensic purposes. It is, as Ted Whiting, surveillance director at MGM Resorts International, said, “the best forensic tool ever,” and has become an integral part of the MGM Aria’s surveillance operations. As Whiting explains, the cameras replace traditional surveillance methods used by some casinos, in which hundreds of pan/tilt/ zoom (PTZ) cameras are deployed, all recording to 16-channel multiplexers in an attempt to maximize coverage of the casino floor. The 360-degree cameras record at four frames per second. “That actually works out well. We couple this technology with what I call choke-point cameras [for entrances, exits, and other areas],” Whiting said. “For us, 360-degree cameras exist for one reason — it’s a chase camera — but chasing someone in the past. The PTZ is a live chase camera. Someone is walking through the casino; you follow them with the PTZ,” he said. “But let’s say they stole somebody’s iPad yesterday. The 360-degree camera allows me to chase them through the casino back in time. At some point when we’re chasing them, they walk through a choke-point camera, and then we get a perfect ID shot of them.” Not only that, the recorded video from the 360-degree camera allows Whiting and his team to track a criminal back in time, enabling identification. The two cameras work in tandem to achieve the common goal — identification. Whiting said that he believes there are many security professionals who expected that 360-degree cameras would supplant PTZs. But that’s not how he sees it evolving. “I would never use a 360-degree camera for live view,” he said. “It’s a forensic, investigative tool. And that’s the hardest thing for people to understand.” City Centers Ever wonder why some intersections have four, six, or even eight cameras? It’s because traditionally they’ve needed them to see every angle or perspective. But 360-degree technology can revolutionize

the way cityscapes are surveyed by providing situational awareness like never before. With dewarping software integrated into the VMS, users can create as many views, and have as many controllers— live or retrospective — as they need. In other words, they are not limited to the four, six, or eight traditional cameras, or to the four virtual cameras you get from on-board dewarping.

Ideal Camera Placement To get the best possible situational awareness, mount the Evolution 360 in an area that is open and away from obstructions. Outdoors, 360-degree cameras work well when mounted on the corners of buildings using a parapet mount. When placed on an external corner of a building, the camera can see around corners. When mounted on a light post in a parking lot, the field of view could be upwards of 300 feet in any direction. When mounted indoors, the ability for a 360-degree camera to show all four directions of a cross hallway, or three directions of a “T” hallway, are superb applications. One alternative purpose for a 360-degree camera is the ability to provide a panoramic view in a wall-mounted orientation. With a panoramic view, two 180-degree views are displayed side by side to show both directions of a street or hallway with just one camera. Ceiling-mounted fisheye cameras are strategically positioned in the center of a scene to maximize the video coverage of large areas. Since the camera sees a complete 360-degree picture, 100 percent visual coverage with no blind spots is obtained and can provide a conclusive evidence trail. Pelco™ by Schneider Electric™ is proud to partner with Oncam Grandeye, one of the pioneers in 360-degree technologies, and they continue to be the leader in 360-degree dewarping technology. From regional hubs in the United Kingdom, United States, Turkey, and the United Arab Emirates, Oncam provides security and technology solutions to customers in many countries around the world and is recognized as the global industry leader in total situational awareness. PP Visit pelco.com/panoramic to learn how you can benefit from the broader views of the Evolution 360.

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SPECIAL MODIFICATION REQUESTS (SMR)

More Choices for Customization Via Special Modification Requests For years, Pelco™ by Schneider Electric™ has worked tirelessly to meet the needs of customers, and that includes customers with unique requirements that demand customized solutions. The Pelco Special Modification Request (SMR) program is designed to meet such needs, by adapting our industry-leading products to fit unique applications. In turn, the SMR program allows Pelco dealers and integrators to deliver powerful differentiated solutions to customers.

“

Users can browse through our most popular SMRs and get ideas for how an SMR could meet their specific application challenge.

Explore SMRs Online

”

Increasingly, as customers are pushing IP video into new applications, the need for the kind of customization available through the Pelco SMR program is greater than ever. To make it even easier for customers to explore and utilize SMRs in their projects, we have recently launched an online SMR Catalog.

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“The online catalog gives customers a first-hand look at the kinds of things we can do through the SMR program,” said George Blackwell, director of Board of Change and SMR for Pelco. "Users can browse through our most popular SMRs and get ideas for how an SMR could meet their specific application challenge. They can filter by different criteria – by type of mount, type of enclosure, camera model, or name." Users can also enter a search term, for example “marine,” and see a list of SMRs suited for a particular application or environment.

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While a lot of the interest in SMRs pertains to mounting and related hardware, of equal interest is the opportunity to paint Pelco products in a certain color, to match aesthetic requirement. By clicking on the Custom Colors tab of the online catalog, users can view the list of Pelco products that can be finished in a custom color, and then pick from any of nearly 200 RAL colors or from four Pelco colors. “An advantage of doing color match with Pelco is that we have our own paint booth, so if a customer calls for it we can finish an SMR in multiple colors," Blackwell said. Whether picking a physical SMR or a color-match option, users can then generate a detailed PDF, including a description of the SMR, suggested applications, warranty information, the SMR number, and technical and application notes. They can share the PDF with their customers, include it in bids, and also send to their Pelco representative to initiate an order. “All SMRs start with a request,” Blackwell said, “and customers initiate that request with their Pelco representative. Even if customers don’t see exactly what they are looking for when they browse the catalog, we encourage them to contact their representative. We will work with the reps to identify the best way to accommodate a customer’s specific need.” PP

What’s New in SMRs “At recent trade shows, customers have shown great interest in new and customized mounts,” Blackwell said. “Some have expressed a need to mount multiple fixed cameras on an existing mount, where previously there was a single PTZ. Many others are looking for ways to mount multiple PTZs and/or fixed cameras on a single arm or pole. We welcome these kinds of challenges.” Often, if one customer requires a certain customization, others will benefit from it as well. That kind of growing need has driven the usefulness of the online catalog, and it’s also driving the development of new popular SMRs. Let’s take a look at some of the latest SMRs from Pelco:

• Corner mount for Sarix™ IL10 Value Box Camera: As IP cameras continue to be installed in more and more places, this SMR is ideal for deploying IP cameras in an elevator.

• Stainless surface-mount and pendantmount Sarix IME Domes: This SMR delivers Pelco’s newest Sarix Enhanced Range IP Cameras in a stainless steel body designed for harsh and corrosive environments.

• Pressurized Spectra™ HD 1080 Pendant: Similar to familiar pressurized Spectra analog systems, except now with full high-definition 1080p imaging, this SMR provides ultimate protection of the camera optics and electronics from moisture, corrosive gases, and airborne contaminants.

• Smoke Detector Covert Mount: Ideal for law enforcement and corrections, this SMR provides a discreet mount for deploying cameras in interview rooms.

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PRODUCT OVERVIEW: FORTIFIED ENCLOSURES

Fortified Integrated Camera Systems — Now in Stock and Taking Camera Protection to a New Level! Taking fixed camera systems to a new level of protection from heat, cold, humidity, and challenging power environments, the new Pelco™ by Schneider Electric™ Fortified Series integrated camera systems are available as fully assembled, tested, and certified camera systems; including the camera, lens, enclosure, mount, power supply, and optional fiber media converters. For the best in reliability and protection for your video surveillance camera investment, look for the new Pelco series of Fortified enclosure systems.

Series Overview: • Integrated Camera Systems include housing, lens, camera, and power supply; all FH Series Camera Systems are wired, tested, and certified • Non-metallic long life, thermoplastic alloy will not corrode, rust, or oxidize • Impact resistant at all temperatures, for protection from acts of vandalism including rock and object impact • Integrated wall-mount and full line of optional mounting brackets for virtually any mounting scenario • Ample internal space for camera and additional accessories • Active cooling systems • 24VAC or 230VAC input, with PoE Power to camera • CE, UL, cUL, IK10, IP66 • Optional fiber optic media converter for IP camera models

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• Choose from several camera options, including analog NTSC or PAL models. IP cameras include 2, 3, and 5 megapixel (MPx) models

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FH-H Series High-Temperature Systems

FH-L Series Low-Temperature Systems

By making use of a unique new thermoplastic alloy, Fortified technology reduces thermal loading by removing internal heat from the enclosure when temperatures exceed 149°F (65°C). All high-temperature-equipped products are thermally stable and 100 percent isolated from external environments that carry dust, salts, moisture, and insects. The active on-board air conditioning system of the FH-HI/FH-HC Series Fortified Camera System protects the camera and other system-related electronics from heat buildup on sensitive components. The FH-HI/FH-HC Series is IP66 rated with active cooling technology and is dust- and water-tight.

The low-temperature series heated interior system protects sensitive cameras from damaging cold temperatures, while reducing and eliminating obtrusive external ice build-up in climates down to -104°F (-40°C). Unlike traditional “heat patch” enclosures that often fog or ice over at extreme low temperatures, our defrosting circuitry keeps the front window free of elements that would obstruct the camera's view. The on-board heater of the FH-LI/FH-LC Series Fortified Camera System protects the camera, system-related electronics, and the camera’s most sensitive components in the coldest environments. The FH-LI/FH-LC Series is IP66 rated with robust heating technology and is dust- and water-tight.

• Temperature range from 14° to 158°F (–10° to 70°C) • Active cooling system • Excessive-temperature warning

• Temperature range from –76° to 113°F (–60° to 45°C) • Thermal protective element • IK10 mechanical impact resistance

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PRODUCT OVERVIEW: FORTIFIED ENCLOSURES

FH-M Series Humid-Environment Systems

FH-S Series 12VDC Power Optimized Enclosures

This camera system option reduces external lens fogging and ensures that the camera's view is not compromised when humidity and temperatures increase. The system uses a twin highflow internal blower system to prevent internal heat buildup and to keep internal components within ideal operational temperature and humidity range. The active on-board dehumidifier of the FHMI/FH-MC Series Fortified Camera System protects the camera and other system-related electronics by removing moisture buildup from sensitive components. The FH-MI/FH-MC Series is IP66 rated with an active dehumidifier, and is dust- and water-tight.

The FH-S 12VDC-powered series is engineered to protect cameras and lenses installed within normal environmental conditions, when powered by a 12VDC electric system. Most camera systems are not optimized for solar power, and cause an extreme load on the system. The Fortified Series of 12VDCcompatible systems optimize the camera system for solar powering. The FH-SI/FH-SC Series Fortified Camera System is designed with a unique power supply to power the camera and other system-related electronics using a low-voltage input. The FH-SI/FH-SC Series is IP66 rated with a specialized power supply and is dust- and water-tight.

• Temperature range from –4° to 113°F (–20° to 45°C) • Active dehumidifier

• Temperature range from -4° to 113°F (–20° to 45°C)

• Input power 24VAC

• Heating and cooling system • Input power 12VDC

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Fortified System FAQ

HOW IS THE ENCLOSURE CONSTRUCTION MATERIAL TESTED AGAINST HEAT? We rely on the polycarbonate manufacturer's specification for performance data of the actual material. The temperature that is important to poly carbonate is the “glass-liquid transition temperature.” The temperature on this scale where the polycarbonate becomes less than stiff is 295°F (147°C). The temperature at which the polycarbonate melts is 310°F (155°C). These numbers come directly from the manufacturer of the polycarbonate material. In addition, the product itself has been tested at continuous 158°F (70°C) for three days with no deformation issues.

WHY ARE FORTIFIED ENCLOSURES AVAILABLE ONLY AS SYSTEMS? Our Fortified systems have been engineered to provide customers with a completely tested and certified system that we guarantee will meet our published specifications for the full three-year warranty period and beyond. All Fortified systems are fully tested — including the camera and lens and all other internal accessories — and carry full certification and compliance. By providing a completely tested and guaranteed system, we save the installer time and money by eliminating the guesswork and “trial and error” process of trying to mix and match together an extreme-environment system.

HOW RUGGED IS THE ENCLOSURE AGAINST HARD RAIN AND SANDSTORMS? The camera enclosure compartment and the data compartment in the wall arm are IP66 rated. The arm is IP54 rated for the power connections area, and the H series power supply itself is IP67 rated and potted in epoxy. For the H Series, the fan itself is IP54 rated. The end result is a robustly sealed and certified system that offers excellent, guaranteed protection for the camera, lens, and components.

WHAT IS THE VANDAL PROTECTION AVAILABLE FOR THE ENCLOSURE? VANDAL OR IMPACT? The unit can withstand an IK10 impact = 20 joules of energy. This test was performed at -22°F (-30C) and at 140°F (60°C). In addition, a subjective test at -22°F (-30C) was performed, with a strong man swinging a 15-pound sledgehammer to the enclosure with a full swing, and no breakage of the enclosure was seen.

IN THE CASE OF FH UNIT OVER TEMPERATURE, CAN THE USER BE NOTIFIED VIA THE VIDEO MANAGEMENT SYSTEM? Yes, cameras can be interfaced to Pelco and third-party VMS for over-temperature alarm. The interface specifics regarding Endura™, Digital Sentry™, and third-party VMS systems may be different, but there is ample documentation available to assist in the process. Additionally, Pelco does expose camera alarms in our API, so any third-party potentially can process the alarm should they want to write the appropriate driver. The Pelco Partner First website (partnerfirst.pelco.com) shows which partner VMS systems currently can process alarms from Pelco cameras. PP

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The combination of strategic location and Schneider Electric solutions enables Green Mountain Data Center to meet high-energy efficiency standards.

How to Build a Greener Data Center Green Mountain Data Center Partners with Schneider Electric for Safe Data and Near-Zero Emissions

2%

Data centers currently account for 2 percent of global CO2 emissions.

One data center in particular, Green Mountain Data Center in Norway, is embracing sustainability and security at the highest levels to address the environmental and security concerns of their customers. Aiming to be the greenest and most secure data center in the world, they needed efficient solutions to maximize uptime for their servers.

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The proliferation of digital and mobile technologies is accelerating data growth worldwide, giving rise to new large-scale data centers and increased capacity in existing ones. These technologies are transforming the business environment and bringing beneficial innovations to the world. But, what’s the cost to our environment? And for businesses, how can they keep their data secure in an ever-evolving marketplace?

Pelco Press Summer 2014

“For data customers, quality and security are non-negotiable factors. And with high energy costs, CO2 neutrality becomes a decisive factor when choosing a data vendor,” says Knut Molaug, CEO of Green Mountain. So they chose flexible, scalable Schneider Electric™ data center solutions to help meet their aggressive sustainability and security goals.

Sustainability Plus Security Equals

Peace of Mind

Given that data centers currently account

for 2 percent of global CO2 emissions,

trends toward larger data centers with more

capacity are fast-becoming a major source

of concern when it comes to global

sustainability. In response, Green Mountain

embraced sustainability strategies to reduce

their carbon footprint.

Their data center is a 21,000-million-square-foot facility built 328 feet inside a mountain in Norway adjacent to the North Sea. It is located in a former high-security NATO ammunition facility, which means that there was minimal impact on the environment during the construction and development phases. And its location also keeps it safe from even the most damaging man-made and natural forces.

“The surrounding natural resources, combined with flexible, scalable, and reliable Schneider Electric data center solutions allows Green Mountain to tap into different power grids, while ensuring power supply safety to its customers,” says Arild Bjørkedal, vice president of IT Business of Schneider Electric in Norway. He adds, “Green Mountain had to have the best security to exploit a completely unique location.”

But to further enhance their sustainability,

they not only needed the right cooling and

management solutions, but also a partner

with the expertise to make their infrastructure

optimally efficient and reliable.

The Heart of the Data Center

“After a thorough assessment, we decided to select Schneider Electric as our IT infrastructure, cooling, and management solutions supplier,” says Molaug. “We knew building a super-efficient data center required solutions from a provider experienced in making the most effective use of architecture and technology.” Schneider Electric solutions help Green

Mountain to:

Schneider Electric Symmetra™ UPS provides

power to all servers in the mountain if

the external power supply (consisting of

three independent power supplies) and

its backup (two massive diesel generators)

should fail. Combined with the mountain’s

security systems, it helps to ensure uptime

of 99.99997 percent.

“

We knew building a super­ efficient data center required solutions from a provider experienced in making the most effective use of architecture and technology.” – Knut Molaug,

CEO of Green Mountain

In case of a power outage event, Schneider Electric battery backups deliver enough emergency power to maintain operations running, from the instant the power outage event occurs to the moment the emergency generator starts up.

• Provide the vital power supply to

the data center

• Ensure uptime and accessibility • Maximize power consumption

and control

• Plan and optimize operations • Oversee effective handling of

racks and CPUs

Near-Zero Emissions,

Reliable Power

The data center’s one-of-a-kind location allows it to take advantage of natural conditions to provide stable energy with near-zero emissions. Green Mountain Data Center utilizes power from renewable sources only. As a result, the company’s customers can also achieve a carbon footprint close to zero.

Long rows of racks placed back-to-back to contain the heat and fill the interior of the unique customer rooms. Cooling is integrated in the floor and power available in easy distribution channels in the ceiling.

In recognition of these achievements, Green Mountain Data Center was honored with the “Green Data Center” of the year award at the DatacenterDynamics EMEA Awards, 2013.

Visit www.schneider-electric.com to learn more about energy-efficient, reliable Schneider Electric IT infrastructure solutions for your data center. Pelco Press Summer 2014

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PELCO UPDATE

IP Driven. Cust o

Programs, Tools, and Service Pelco™ by Schneider Electric™ is committed to delivering powerful, open IP camera and video management systems that meet the needs

of today’s security professionals. And while being IP Driven is critical to who we are, being customer focused is just as important.

As the leader in innovative customer service, Pelco delivers an expanding array of programs, tools, and services — all designed to help

customers manage their businesses more effectively. From live customer service and convenient online ordering to industry-leading

training, we provide the customized support you need while allowing you to focus on what matters most — your customers.

Whether your'e a dealer, system integrator, or reseller; an architect and engineer; or an end-user, there are a whole host of programs,

tools, and services available to help elevate your success.

Online Ordering Ordering from Pelco has never been easier. With B.O.S.S.™ 5.1, you can check product availability, place orders, and track shipments online, plus access product documentation, and other tools.

Tools and Calculators A variety of online tools and calculators are at your fingertips, all designed to make your job easier. Our camera selector tool and 3D camera-placement tool allow you to optimize your choices, saving you time and money.

Special Modification Requests When it comes to video security, one size doesn’t fit all. Each 46 |

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customer has unique requirements that may demand personalized solutions. Our Special Modification Requests program is designed to meet such needs.

Online Services Our eServices provide access to a growing suite of resources, including extensive FAQs, an expansive knowledge base, and repair authorization tool, for an efficient, around-the-clock way to leverage our customer service expertise.

Factory Visits and Product Demonstrations Seeing is believing. Schedule your visit for a customized tour of our factory and state-of-the-art product demo-rooms, or let our Pelco Mobile Product Showcase bring the demos to you.

omer Focused.

es Elevate Customer Success

Field Resources Our architects and engineers team provides extensive support and expertise for the design of video security solutions personalized to each client’s needs.

Expert Services Our Expert Services team helps you leverage your time and add value to your customers with specially trained technical experts conducting onsite field and training services for you and your customers.

Industry-Leading Training The Pelco Global Training Institute offers one-of-a-kind, industryleading training around the world in IP fundamentals and customized learning paths for security professionals. In addition to in-class and onsite technical and product training, online training is available 24/7.

Technology Partnerships Working closely with more than 250 partners, our Partner First program demonstrates our commitment to openness as we develop and drive strategic partnerships & alliances

with technology partners to deliver fully integrated video security solutions.

Partner Rewards Programs The Partner Advantage customer loyalty program is designed to reward you, our valued customers, and help you realize greater revenue growth while receiving the focused support that will drive your business forward. Members have access to an array of discount programs, specialized training tracks, and annual rewards.

Order With Confidence From tight project deadlines to last-minute requirement changes, projects don’t always go as planned. That’s why we guarantee 24-hour, out-the-door shipping on our most popular products and offer 90-day, no-questions-asked returns.

Around-the-Clock Support Our technical support professionals are available 24/7 to provide the support you need, whenever you need it. Our customer care specialists are on hand to personally take your calls, Monday through Friday, from 5 a.m. to 5 p.m. PST.

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SOCIAL MEDIA

Join the Video Community Conversation.

Connect. Engage. Collaborate.

Whether you’re looking for real-time information or want to tell us what’s on your mind, there has never been a company more interested in connecting with its customers than we are with you. Here are a few ways for you to do just that … The Pelco Video Community. The Pelco™ Video Community offers a new level of engagement and interaction for video security professionals. Whether you have a question that needs to be answered right away, are looking to collaborate with subject matter experts, or

simply want to connect and stay connected with fellow professionals, the community is the place to be. Designed to bring the world of video security directly to your

fingertips, you will be amazed at the number of in-depth discussions, FAQs, resources, technical tips, training tools, and so much more that is easily accessible with a simple click of a mouse. Like other social media tools, the community enables you

to interact with friends, colleagues, and others online. You can follow those people with whom you share common interests. You can follow discussions, documents, activities, and more. Or you can simply sit back and see where the conversations go. But you can’t do any of that until you join.

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Visit pelco.com/community to connect, engage, and collaborate today!

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SOCIAL MEDIA

Post a Question The community is a great resource to get the answer you’re looking for. Simply visit one of the video sub communities — cameras, video management, or general Pelco — and post your question. Technical and product support personnel, subject matter experts, and fellow security professionals are available 24/7. This is the power of the community. Rest assured, Pelco and Schneider Electric™ experts are always available to ensure that your questions are properly, correctly, and quickly addressed.

Start a Discussion With thousands of registered users, the community is a powerful resource for building connections with people outside of your traditional circles. And there’s no better way to do that than by starting a discussion and seeing where the conversation goes. Whether you’re looking for feedback, best practices, or simply want to explore ideas with people who share similar interests, the community is that place.

Tools and Resources In addition to posting and answering questions, the community offers a number of resources for your use and engagement.

Follow us on:

• Videos – Case studies or product overviews, training tutorials, and more. • Blog posts – See how we’re tackling the issues that affect or are important to the video security industry. • Discussions – Let your voice be heard and tell us what you think. • Documents – A one-stop shop for white papers, technical documentation, articles, and more. • Polls – We’re very interested in your opinions, and we appreciate your feedback. Remember, the community is a way for us all to come together. Whether you’re a Pelco or Schneider Electric customer or employee, a security professional, or simply someone interested in learning more, we encourage you to visit us regularly.

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Additional Social Media Platforms

How much can we say in 140 characters or less? Well, you’d be surprised. By following @pelcovideo, you’ll instantly know the second we have something to share. Whether a link to our latest white paper, case study, or video, or simply an article that we think you’d find of interest, Twitter is our way of pushing out some information to you without overloading your inbox.

Visit the Pelco Video Community to connect, engage, and collaborate today!

twitter.com/pelcovideo

We hope that some of our personality comes through on our Facebook page. And yes, Pelco certainly has a personality. With thousands of employees worldwide, there certainly is no shortage of stories, pictures, and more that we look forward to sharing with you. But it’s not just us talking to you; it’s you sharing your anecdotes, videos, interesting tidbits, community efforts, etc. with us and the rest of the Pelco community.

facebook.com/pelcovideo

pelco.com/community

For the video security professional in all of us, the Pelco by Schneider Electric company and group pages on LinkedIn provide you with an opportunity to follow and lead discussions on any topic of interest. Comprised of integrators, manufacturers, Pelco employees, end users, A&Es, and others interested in the company — and the industry — look to LinkedIn for the latest conversations, as well as company news and even job postings. Membership is free, immediate, and open to anyone.

Search: Pelco by Schneider Electric under Companies

Has there ever been a more natural fit than Pelco and YouTube? We didn’t think so, and that’s why we have built and populated our channel to showcase videos — lots and lots of videos. From product demos and tutorials to interviews with management, customers, security professionals, and so much more, this is not only a great site to check out our latest uploads, but to use the comments section to tell us what you like, what you don’t like, and what you’d like to see in the future. After all, these resources are made available for you. So tell us what you want to see and we’ll make it happen.

youtube.com/pelcoinc

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THE BUZZ

Customer Letters

Quick Resolution

Pelco Confidence

“You guys define service!” - I love that statement, and the fact that it came straight from the customer! Frankie Sarabia - thank you for your thorough execution ... I knew you were determined to help the customer when I saw you run up here to check the possibility of replacement and then head straight to Service and Repair. Omar Gastelum - thank you for bringing a quick resolution. Excellent work, we have a happy customer because our employees go out of their way to assist.

I just wanted to write you a quick note thanking you and everyone at Pelco for the efforts put toward [our recent casino project]. I can honestly say that to date, even though it is an ongoing process, I have never seen the customer happier and more confident in our company and Pelco. Everyone involved has done an awesome job getting us to this point, and if we continue the course, only good things will come for all. As you know, I have never been bashful to stand up and yell when I thought things were heading the wrong way. I just wanted to do the same when things are good. We continue to move in the right direction, and I will let you know if I see any other challenges that need to be addressed. Thank you and your team for the help and effort with my top customer.

Continued from page 17

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PELCO KIDS DAY

A Decade of Making a Difference Pelco Hosts 10th Annual Special Education Kids Day

Pelco™ by Schneider Electric™ welcomed more than 1,000 Fresno County special education students at the 10th Annual Special Education Kids Day May 9, 2014, hosted in cooperation with the Fresno County Office of Education. “Calling all Superheroes” set the tone for adventure and excitement for students, teachers, and volunteers.

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“Pelco Kids Day facilitates the opportunity for students with special needs to experience all of the wonderful activities that traditional field trips offer, all wrapped into one fabulous event," said Dr. Michele Cantwell-Copher, administrator for educational leadership and development

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for the Fresno County Office of Education. "This is by far, one of the most unique and rewarding Fresno-area events for children with special needs." Students from all grade levels grooved to music, visited with animals, and participated in diverse activities, including face painting, a bounce house and much more. In addition to seeing a live cheetah up close and personal, they also met members of the United States Marine Corps. and experienced a variety of vehicles, including fire trucks, police vehicles, and a helicopter.

Fresno-area “Employees, organizations, and the community

alike all look forward to Kids Day. Every year we outdo ourselves," said Michelle Gage, Schneider Electric human resources business partner. "To see the smiling faces, laughs, and joy, it's amazing that we can play a part in creating memories that last a lifetime.

”

Students from preschool to 22 years wore superhero attire as they, their parents, and teachers were welcomed to an extraordinary day at the Schneider Electric Clovis, Calif. campus.

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↘

Unlocking Potential Commitment to Partners and Interoperability Fuels Integrated Solutions

↘ ↘

BHEN-9JEW42

↘

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For many video security professionals, openness is as important as reliability. In the same manner that the IT world evolved from a legacy of proprietary, closed systems to distributed computing and open architectures, video security is undergoing an IT-fueled shift toward open platforms and interoperability.

Pelco Press Summer 2014

IT users have become accustomed to an endless array of hardware and software choices to assemble the solution they desire. So it naturally follows that, as physical security cements its presence on the network, customers are demanding similar choice and flexibility in their solutions.

That’s why Pelco™ by Schneider Electric™ is committed, more than ever, to delivering open and integrated solutions — to give customers the flexibility they need without sacrificing the system performance they require. As such, we take a multi-pronged approach to delivering on this promise of guaranteeing solutions that meet the needs of today’s video security marketplace.

↘ By defining and providing interoperability through industry standards, the development of strategic alliances and partnerships, and a growing suite of Pelco integration tools, we are committed to an industry-leading approach to opensystems design and delivering fully integrated video security solutions.

“We have a team that focuses 100 percent on building integration tools — APIs and/ or SDKs — that are best-of-breed and make integration with Pelco products easy to do.” A Foundational Approach Interoperability is a key pillar of our product development strategy, and Pelco has made significant investments in this area. “We have grown our integration support team to ensure that we are effective in communicating and working with other manufacturers, and every product-development effort includes a focus specifically on integration with other manufacturers,” explained Stuart Rawling, Pelco director of partnering and integration and vice chairman ONVIF™ communication committee group. “Our development teams work with other manufacturers to ensure that new features and capabilities of next-generation products are exposed and available for integration. We have a team that focuses 100 percent on building integration tools — application protocol interfaces (APIs) and/or software development kits (SDKs) — that are best-of-breed and make integration with Pelco products easy to do.” In addition to our own integration tools, Pelco has prioritized implementation of industry-leading standards, such as ONVIF Profile S. Pelco Sarix™ and Spectra™ IP cameras already have ONVIF Profile S conformance, which enables users to easily identify specific interoperable features by profile, and includes features such as pan-tilt­ zoom control; audio streaming, and relay outputs.

Partner First Our groundbreaking Partner First program marks a new level of openness as we identify and bring to market additional features, capabilities, and solutions to our existing portfolio of video security solutions. “Partner First is our way of establishing a formal relationship with other manufacturers that enables our development teams to work together to establish and maintain a high level of interoperability between products,” said Dave deLisser, Pelco director of integration business development. “Additionally, it allows us to work together to ensure successful deployment of our joint solutions.” Pelco is constantly seeking new integration partners. “In addition to component APIs and product-to-product integration, we recognize the need to identify and ally with strategic partners to bring new solutions that deliver value to our customers,” deLisser said. “As such, we are focused on partners whose expertise and technology complement Pelco’s strengths. Together with a strategic partner, we can offer better solutions than neither of us could offer alone – powerful, new solutions that make a difference for our customers.” Across a range of product lines, Pelco is expanding interoperability with other manufacturers — from IP cameras and storage systems to video management software, recording systems, and more — to make field integration of critical systems easy and worry-free. With more than 300 partner companies, Partner First is delivering the advanced, integrated solutions that drive our industry forward.

And, of course, there is the Partner First program.

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Open Standards Pelco is involved with multiple industry alliances, but over the last couple of years we have invested heavily in participation with ONVIF, the global leading standardization initiative for IP-based physical security products. As a full member of ONVIF, our video and software experts are able to work with colleagues across the physical security industry to help define and drive interoperability forward. We believe industry standards like ONVIF are very important to the growth and long-term success of the video security industry, and we have employees participating in each of the ONVIF working groups. Our goal is to keep the momentum moving forward and influence the standard in a direction that is best for the overall industry.

↘

Partner First Now Has More Than 300 Technology Partners Access Control

Video Management

• AMAG Technology • CEM Systems • Dorlet • Gallagher • ICT • Johnson Controls • Lenel • Nedap • Software House

• Axxonsoft • Camtrace • CASD • Dahua Technology • Digifort • Dvtel • Exacq • Genetec • Hikvision • Honeywell • ISS • Lenel • Megaeyes • Milestone • Mirasys • NICE • OnSSI • See Tec • SureView Systems • Teleste • Verint

IP Cameras • ACTi • Arecont Vision • Axis • Hikvision • IQinVision • Oncam Grandeye • Panasonic • Sony

Point of Sales/Data Analysis • EConnect • Platesmart

PSIM/Command and Control • CNL • Cortech • ISM • Proximex • Sinovia

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Partner First Online Partner First has an updated, interactive presence on pelco. com designed to help you find the perfect integration for your next project. In addition to getting detailed information on our key integration partners — including solution overviews, integration data sheets, and software downloads — the site also lets you select a solution type and see the manufacturers with which Pelco has developed integrations. Alternatively, you can filter by Pelco product type and see solution availability.

Check it out today at pelco.com/partnerfirst

Take HD Positioning System Performance to the Next Level. Introducing Spectra HD 1080 — the Definition of Image Quality.

For years you’ve relied on the sophisticated dome-positioning systems brought to you by Pelco™ by Schneider Electric™. Now more sophisticated than ever, Pelco introduces the new Spectra™ HD 1080. Incorporating the award-winning Sarix™ imaging technology platform, Spectra HD 1080 is an all-digital system that delivers two-megapixel resolution (1920x1080 at 30 images per second), high-profile H.264 compression, built-in analytics, and much more. Featuring HD-optimized dome bubble technology, a revolutionary solid pendant design to eliminate vibration noise, 20X optical zoom, and precise 360-degree pan-tilt-zoom control, Spectra HD 1080 has set the new industry standard for high-definition image quality and video security performance. Visit pelco.com/spectra for more information.

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Learn how you can benefit from our digital solutions today. Download the Digital Comparison Guide FREE. Plus, enter to win 1 of 100 Athena pens! 1. Go to www.SEreply.com 2. Enter the key code from the blue box on the back cover 3. Click Digital Comparison Guide Complete promotion terms and conditions online.

PELCO CONSULTANT

It’s Not What You Scale – It’s the Way That You Scale It

Overcoming the Challenges of Multiple System IP Video Management Solutions In recent installments of Pelco Consultant, we’ve discussed the benefits of aggregation as an approach for accessing and administering multiple remote IP video surveillance systems. In this installment, we will look deeper into the complexities of video system scalability, and we’ll consider a few approaches. A Basic Scenario A regional or national retail chain is a great example of an enduser customer that would have multiple sites, with multiple video cameras at each site. Let’s suppose that each retail location is roughly 3,000 to 3,500 square feet, and each has from nine to 24 cameras per site. The cameras watch entries and exits, provide coverage of the showroom floor to watch over merchandise and people, exterior cameras monitor parking lots and entrances, and inside a few cameras are dedicated to capturing image detail at the cash register/transaction desk.

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First and foremost, the video system records activity inside and outside the retail location, providing a record of what happens, so that, in the event of an incident (theft, vandalism, slip and fall) we can review the recorded video and hopefully find evidence that will identify “who did what” and will lead to appropriate decisionmaking and resolution: arrest and prosecution of a burglar, settlement of an injury claim, etc. To meet these purposes, a relatively few number of people actually need access to video – the manager of each location, a regional supervisor, security staff, and maybe someone in corporate facilities. If the number of locations and the number of users are relatively small, traditional video management systems (VMS) can offer sufficient flexibility to manage those users’ permissions and privileges. As a general guideline, with 10 or more systems to manage, administration begins to get unwieldy.

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Growing Complexity… More, More, More Use of video in organizations, like the retail chain in our example, is growing, and it’s growing in any way that you measure it. More sites. More users. More reach. More sites. Suppose an individual in the organization needs to access the local video system at each location. Your master system has to account for that individual user at each site. If that person needs access to 10 sites, you have to manage 10 accounts for that person. That means either: that user needs to remember 10 different logins (one for each system she/he needs to access), or the system manager needs to manage the synchronization of this one user’s account across all those 10 sites. If an administrator is managing across all these remote systems, then she/he has to do this synchronization for each user. More users. As we’ve noted in the past, a growing trend is that organizations are realizing that video data can be used for more than just security and surveillance. Sales and marketing professionals can use video to analyze traffic flows, to ensure that local stores are displaying appropriate, timely promotional materials. Facilities managers can look for safety compliance and potential issues. And so on. With just a little thought, it’s easy to imagine a growing number of non-traditional users — all seeking video data to improve their decisionmaking and improve the organization’s operations. That means there will be a need to support more and more users.

More reach. As an organization grows, the reach of a single employee is continuing to expand. She/he needs to see more and more sites, and access more and more systems. Additionally, the people who report to this individual now need access to additional sites. His direct reports need video – this expands the user base. We are also broadening the types of users. We’re introducing new user profiles that require different sets of permissions. We need to set additional parameters — who can access video? Which cameras can they access? What frame-rate can they stream? How do we accommodate law enforcement access to video? How do we provide video for regulatory oversight? This brings increasingly complex sets of user roles and permissions. With each new site and each new user, the administrator’s job becomes complex and burdensome.

How to deal with it all? One possibility is that every time you add a site, you could add staff to deal with administration, but this is fraught with risk: It’s costly to hire new people, it opens you up to multiple humanerror mistakes across all your systems, and without careful controls, permissions can lapse, and people who’ve left the company can still access video. Another choice is to deploy a centrally managed VMS (Video-Management System) solution, in which the core

head end is in your central location, with satellite/remote systems. The advantage of this approach is a single user­ store-repository, a single set of permissions to manage, a single set of accounts to manage. However, this approach requires a very reliable connection between remote systems and central system, because every time remote users log in, they need to authenticate to central system. This type of approach is very networkdependent and tends to be very expensive. (Think high-end, enterprise class). Another approach would be a mini-federation, by placing a federated server at each location. This approach mitigates the real-time network-dependency problem; however, when network connection goes down, you still have to deal with reconciling any conflicts that occur when people change records/data while the central system is down. Also, this tends to be expensive — because it requires adding an expensive high-end federation server at each site in addition to the existing remote system. These servers tend to be at an expensive, high-end, enterprise-class price. You could try to purchase a bunch of DVRs and network video recorders (NVRs) and create your own system to centralize the management of those accounts. You could write to each DVR’s/NVR’s application programming interface (API) to coordinate with some sort of user database you create based on LDAP (Lighweight Directory Access Protocol). It’s similar to a centrally managed system,

but you benefit from use of software development kits (SDKs) for automatic updating. There are costs, and you’re limited by the capabilities of the NVR SDK you use. There can be limits to the granularity of permissions control offered by a particular NVR’s SDK. For it to work successfully, you must have a strict process in place for when and how you do system updates, permissions updates, etc.

An Aggregation Solution The solution that Pelco™ by Schneider Electric™ is moving forward with is aggregation. System aggregation uses a virtual machine (an aggregation server), which can be installed anywhere in your network, to unite various remote systems. The benefit of the aggregation server is that it allows you to deploy individual (remote) systems, but at run-time, you can access all systems and pull up the current state of permission access. You can add users, change users’ roles, and you can push updates out to remote systems. System aggregation leverages the data store at each remote system. You don’t have to maintain one single, centralized system representation. Instead, you’re always getting the latest state of the system when you log in and call up the permissions store, because it’s the aggregate of the permissions on all of the systems you’ve aggregated. PP Visit pelco.com For more information about system aggregation.

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NOW SHIPPING!

Sarix Enhanced Range with SureVision 2.0 and Sarix Professional Range IP Cameras With the release of Sarix Enhanced Range with SureVision™ 2.0 and the Sarix™ Professional Range, Pelco™ by Schneider Electric™ is surpassing solutions currently on the market and offering a complete line of fixed IP cameras for any lighting condition, application, and environment. The Sarix Enhanced Range is well suited for the most difficult lighting conditions and is available in a wide range of indoor, environmental, and vandal-proof options, including box cameras and domes. The Sarix Professional Range delivers choice to customers, allowing users to mix and match technical options on box cameras, bullets, and mini domes with up to 5 megapixel (Mpx) resolution. These two camera ranges add to the continually expanding Pelco IP camera offering. The new cameras follow the introduction of the Sarix Value Range earlier this year, which are a part of 114 new IP cameras released in 2013. All of the new Sarix cameras integrate with major third-party video management systems through the Pelco application programming interface (API). They also integrate with major third-party video management systems through the Pelco API and ONVIF™ Profile S and Profile G (coming soon) standards.

Sarix Enhanced Range With SureVision 2.0 Sarix Enhanced Range with SureVision 2.0 delivers the best possible image when a single scene contains difficult lighting conditions such as bright areas, shaded areas, and intense light. Additional benefits include:

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Superior Image Quality Featuring next-generation SureVision technology, the Sarix Enhanced Range simultaneously combines wide dynamic range (WDR) along with low-light and anti-bloom capabilities for clear, detailed images. And with new advancements, including 3D noise filtering, smooth response to illumination changes, and improved tone mapping to retain color accuracy and overall image contrast, the Sarix Enhanced Range with SureVision 2.0 is the ideal solution for difficult lighting conditions in any environment and application.

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Robust Performance Processing Sarix Enhanced Range cameras offer full high-definition (HD) video, up to 30 images per second (ips), with 1080p resolution using H.264 compression for optimized bandwidth and storage efficiency, and up to two simultaneous 1080p video streams at 30 fps for the most demanding applications, such as casinos and city surveillance.

Optimized Design Sarix Enhanced Range cameras feature an optimized modular design for quick installation, built-in analytics suite, and advanced features for a premium user experience. The mini dome cameras offer a choice of autofocus motorized-varifocal 3~9 mm and 9~22 mm megapixel lenses, while the box camera is compatible with a selection of standard CS mount megapixel lenses and includes auto back focus to achieve a sharp picture every time. Convenient Power over Ethernet (PoE) reduces costs and simplifies planning, wiring, and installation.

Mission-Critical Applications Designed with superior reliability and fault tolerance for missioncritical applications, these rugged fixed IP cameras ensure users always get the video needed. Operating temperatures range from -40 °F to 122 °F (-40 °C to +50 °C) for environments varying from the arctic to the desert. Dome models include options that are IP66 rated for dust and water protection, plenum rated for in-ceiling applications, and impact rated for up to 50 joules for vandal protection.

Sarix Enhanced Range with SureVision 2.0 at a Glance:

Sarix Professional Range

at a Glance:

• SureVision 2.0 technology, including:

• Up to 5 Mpx resolution

• True WDR • Advanced low-light performance • Anti-bloom technology • Automatic adjustment for above lighting conditions • 3D noise filtering • Enhanced tone mapping • Up to 3 Mpx resolution

• Up to 30 ips at 1080p

• Up to 30 ips at 3 Mpx • PoE, IEEE 802.3af • Built-in Pelco analytics suite • Local storage (microSD) • Compatible with Pelco and third-party video systems

• Autofocus motorized remote zoom lens (bullet and mini domes) • Integrated adaptive infrared (IR) illumination (bullet and mini domes) • Multiple CS-mount lens options (box cameras) • Accessible edge storage with microSD card • Motion-detection and camera-sabotage analytics • PoE and 24 Vac power input • Compatible with Pelco and third-party video systems • ONVIF™ Profile S and Profile G (Fall 2014) conformant

• ONVIF™ Profile S and Profile G (Summer 2014) conformant

Sarix Professional Range With selection, versatility, and affordability, the Sarix Professional Range packs the most popular features and functionality of Sarix technology into a variety of indoor and environmental IP cameras. Benefits include:

Choice for Any Lighting Condition, Application, and Environment The Sarix Professional Range includes the first Pelco IP environmental bullet camera and IP environmental mini dome with IR cameras, expanding the options for customers. All box cameras, bullets, and mini domes are available with up to 5 Mpx resolution. Several options capture up to 30 ips at 1080p. Every dome camera ships with either an in-ceiling, pendant, or surface mount; bullet cameras have options for either an in-ceiling/in-wall mount or surface mount.

Industry-Leading Specifications

or main profiles, or MJPEG formats, plus a third service stream. Delivering maximum installation flexibility, they provide both PoE and 24 Vac power input and can withstand extreme temperatures from -40 °F to 122 °F (-40 °C to +50 °C). A standard Web browser interface ensures easy remote setup and administration.

Exceptional Value These powerful and versatile cameras offer the maximum customizable options for customers in a variety of markets, and they are ideal for those looking for reliable, cost-effective solutions that meet the breadth of their mainstream video surveillance needs. Choose with confidence, knowing that the Sarix Value, Professional, and Enhanced Range IP cameras deliver the choice you want and the performance you demand. With an extensive selection of models, a single brand, and competitive prices, you will find the camera you need for any lighting condition, environment, or application. PP

The mini domes and bullet cameras feature an autofocus remote zoom lens, and the box cameras are compatible with a selection of standard CS-mount megapixel lenses and include auto back focus. The cameras support up to two simultaneous video streams, which can be compressed with efficient H.264 high Pelco Press Summer 2014

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NOW SHIPPING!

Micro Domes. Mini Cameras. Maximum Value.

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The Sarix™ IL10 Series mini box and micro dome cameras deliver on customer needs and preferences, these high-definition IP network cameras offer a cost-effective solution for video security needs in small- and medium-sized businesses.

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Sarix IL10 at a Glance: • 720p (1280 x 720) resolution • 30 images per second (ips) • H.264 compression Models

• Up to two simultaneous video streams

• IL10-BA Sarix IL10 indoor box camera, 24 Vac

• Selectable bit rate

• IL10-BP Sarix IL10 indoor box camera, PoE • IL10-DA Sarix IL10 indoor micro dome camera, 24 Vac

• Minimum illumination down to 0.5 lux • Integrated 68-degree field of view lens

• IL10-DP Sarix IL10 indoor micro dome camera, PoE

• Web-based user interface for easy setup and configuration

Recommended Accessories

• PoE (IEEE 802.3af) or 24 Vac options

• C10-UM universal camera mount

• Compatible with Pelco and third-party video systems

• DF5 5-inch fixed-mount dome enclosure

• ONVIF Profile S conformant

• POE20U560G single-port PoE injector

• One-year warranty and support

• TF Series single 24 Vac camera power supply, indoor, input voltage 120 Vac only

Sarix IL10 cameras are high-definition, cost-effective IP network cameras designed for most any indoor fixed video security application. The cameras produce high-quality, color HD video, and the integrated pre-focused fixed focal length lens makes sharp scene alignment and installation quick and easy. The box camera models offer unique mounting flexibility, and the micro dome models ship with quick snap-in ceiling mounts. Convenient network connectivity, Power over Ethernet (PoE) models, and a simple Web user interface make for easy plug-and­ play finalization of settings and positioning adjustment. And by delivering industry-leading Sarix image quality backed by Pelco™ by Schneider Electric™, Sarix IL10 Series are value-driven cameras that you can choose with confidence. The series is compatible with Pelco API v1.0 and the Open Network Video Interface Forum (ONVIF™) Profile S standard for connection with third-party video management systems. And Sarix IL10 also easily connects to Pelco IP and hybrid systems such as Endura™ version 2.0 (or later), Digital Sentry™ version 7.3 (or later), and DX4700™/DX4800™ hybrid video recorders.

Web Interface Sarix IL10 uses a standard Web browser for easy remote setup and administration. Controls are optimized for easy one-step camera configuration for features including color, exposure, flicker control, and streaming. A one-click shutter allows you to capture sharp JPEG snapshots of the live view for documenting, positioning, or easy event recording.

Video Streams Sarix IL10 cameras can support two simultaneous video streams. The two streams can be compressed in H.264 format that can be individually optimized between highest quality and bandwidth/ storage efficiency. The camera supports text overlay with options for time, date, and camera name.

Convenient Power Sarix IL10 PoE models work with PoE-enabled network switches or power injectors, eliminating the need for separate power supplies and cabling. The 24 Vac models are also offered for installations where 24 Vac power already exists. PP

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NEW TECHNOLOGY

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The Future of Video Surveillance — Panoramic Cameras

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The big video surveillance camera category to watch in 2014 is the 180/360 degree panoramic network cameras, with global unit shipments forecasted to increase by more than 60 percent year-on-year, according to IHS, the industry leader in video surveillance trends. In particular, 180/360 degree cameras are predicted to gain market share in verticals such as retail, airports, and casinos, where monitoring wide indoor areas is a key requirement of the video surveillance system. In these scenarios, the cameras can reduce capital expenditure as fewer cameras are required to cover the same area. Pelco Press Summer 2014

180/360 degree panoramic cameras are available in two general configurations: • Multi-sensor cameras where multiple image sensors and standard lenses are arranged in either a unidirectional or multidirectional array. Separate images can be stitched together either on the edge or at the central server. • Lens-based megapixel network cameras are typically paired with either a fisheye lens or a panomorph lens.

“

the network video recorder (NVR), such as Pelco’s Digital Sentry™ or other compatible platforms, provides an immersive experience that allows you to go back in time to retrospectively view the total scene in its original form and then pan, tilt, and/or zoom within the 360-degree image — just like you can on a live image.

This is an exciting partnership. We are delighted Pelco has recognized the quality of our 360-degree technology and the value it brings to its customers as it seeks to meet the growing demand for this technology in the marketplace.

While opportunities exist for both configurations, the lensbased panoramic camera market is predicted to be the faster growing of the two markets. Historically, lens-based panoramic cameras have suffered from the need for proprietary dewarping software. However, with the development of dewarping technology, panoramic cameras now have a much wider compatibility into video management software platforms. New integrations, combined with increasing availability of panoramic cameras, will help the product category meet increasing customer demand.

What is a Retrospective Immersive Experience? The best way to explain the retrospective immersive experience is to imagine stepping back in time and having the ability to pan, tilt, and zoom around the scene — just like you would on a live image. If an incident or event occurred yesterday, you would have the ability to play back the clip from the time just before the event took place, and just like you would when viewing a live scene, you could pan, tilt, and zoom around the scene as the video clip played. You would play the clip forward and backward as you unraveled and analyzed the detail.

While panoramic cameras provide a complete video surveillance picture, other camera types are often required to provide more detailed images. Therefore, IHS predicts that panoramic cameras will increasingly be combined with pan-tilt-zoom (PTZ) dome cameras. In these cases, the panoramic camera can be used to provide a constant overview to identify points of interest and supply coordinates for an optical zoom PTZ camera to focus on, providing the more detailed images. According to IHS, the combined panoramic camera and PTZ camera solutions will increase operational efficiency and reduce PTZ operator errors.

Taking the Next Step in 360-Degree Total Situational Awareness Pelco™ by Schneider Electric™ and Oncam Grandeye have partnered to provide the Evolution 360-Degree camera range. This exciting joint venture combines Oncam Grandeye’s award winning 360-degree cameras and technology with Pelco’s extensive service and support, product delivery, and warranty fulfillment. With client-side dewarping and retrospective analysis, you have the best forensic tool available on the market today. Dewarping on

This unique ability to investigate and establish facts of interest in relation to a past event or an incident that is happening now enables security, loss prevention, and health and safety personnel to forensically analyze what happened leading up to, during, and after the event, across the entire scene as if you were there. The entire history of the scene is accessible for you to interrogate, in a way that is both familiar and user friendly to CCTV system users.

Advantages of Client-Side Dewarping Panoramic cameras are offered with either dewarping on the camera or on the client application. Experience has proven that there is a significant advantage when the dewarping is performed on the client-side application versus doing the dewarping in the camera.

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NEW TECHNOLOGY

As technology moves forward, improvements are being made in image quality and user experience. Likewise, technology is becoming more simple, flexible, and interactive to use. And like everything else, video management systems (VMS) are advancing. Dewarping on the client side allows for retrospective viewing, which enables the user to go back in time to view the total scene in its original form and then pan, tilt, and/or zoom within the 360-degree image as desired. The patented Oncam Grandeye approach to dewarping uses the graphics processing unit (GPU), which significantly reduces the impact on the processing required by the central processing unit (CPU), and gives a seamless user experience with zero latency. An additional advantage to dewarping on the client side is the ability for multiple clients to view the same image, with different perspectives, concurrently; there is no time slicing required as with traditional PTZ cameras or 360-degree cameras with dewarping on the camera. Dewarping on the camera lets the customer create virtual views or narrow-field windows that create blind spots similar to conventional cameras. The windows may be moved using PTZ commands over the network, and will then have latency similar to what is currently associated with mechanical PTZ cameras.

use as much as 20 percent of the CPU’s power, based on the size of the image and frame rate. Traditionally, with hardware dewarping and PTZing, the images do not require additional dewarping and this further reduces the CPU load. The result is that by using GPU/OpenGL there is no latency when the client uses PTZ commands for a different perspective, and the bilinear filtering, which is used in the dewarping process, ensures minimal resolution loss on the dewarped images.

Lenses There is a lot of confusion when it comes to representing the true resolution of a 360-degree camera. However, there are some simple mathematics that can help end users and integrators check exactly what resolution they are getting. Most manufacturers use a 5 Mpx sensor, or 2592 x 1944 pixels, and the image is then cropped to the size of the lens, or a circle within a rectangle. The circle, therefore, has a diameter of 1944 pixels and the following equation is used to calculate the true resolution. A = (RxR) x PiOR A = (972x972) x Pi when A = 2.9 Mpx

Dewarping on the camera does not allow the ability to retrospectively view the 360-degree image, which is one of the biggest advantages of using 360-degree cameras. In addition, and similar to a conventional PTZ camera, all users need to view the same image at the same time or request a time slice to control the camera, severely limiting its usefulness for remote viewing by different clients at the same time. Oncam Grandeye has developed SDK’s for multiple platforms that can be integrated into any client-side application. In the Oncam Grandeye case these come with patented dewarping technology using OpenGL and 3D modeling techniques to project a texture map of the image onto p-surface (a 3D object, generated by a computer graphic system). This takes advantage of current state-of-the-art GPUs, which reduce the load on the CPU. Performing dewarping on the CPU could 66 |

Pelco Press Summer 2014

Figure 1: 5 Mpx sensor with 2.9 Mpx image

Oncam Grandeye, with more than 10 years experience in developing 360-degree technology, matches the sensor to the lens, maximizing the resolution and providing the very best 360-degree solution. It uses the same 5 Mpx sensor and crops it first to 2144 x 1944, and then matches the lens to the diameter of 2144. This gives Oncam Grandeye cameras a true resolution of 3.5 Mpx, providing a clearer image and

Figure 2: 5 Mpx sensor with 3.5 Mpx image

improved situational awareness over other manufacturers.

In Conclusion There really are no limits on how 360-degree technology, coupled with the best patented 3D dewarping technology and integrated into the VMS, can add value. The many facets of the Evolution 360-Degree Cameras and its forensic capabilities are literally limitless, ranging in every application imaginable from city surveillance to retail to gaming, and more. “This is an exciting partnership. We are delighted Pelco has recognized the quality of our 360-degree technology and the value it brings to its customers as it seeks to meet the growing demand for this technology in the marketplace,” Greg Alcorn, senior vice president, Business Development, Oncam Grandeye. “Partnering with Oncam Grandeye to deliver the Evolution 360-degree camera range brings innovation and value to Pelco’s IP camera portfolio, offering client-side dewarping both live and retrospectively,” said Hervé Fages, senior vice president, Schneider Electric, Pelco Video Line of Business. “This partnership enables us to support our customers by minimizing their blind spots in surveillance and by developing practical solutions that will secure their critical assets and deliver real value. All of this is backed by Pelco’s amazing service and support.” PP Visit pelco.com/panoramic for more information on the Evolution 360.

B.O.S.S. 5.1

Something

for Everyone

B.O.S.S.™ is the bid ordering specification software of Pelco™ by Schneider Electric™ — a free, easy-to­ use resource that includes online ordering, real-time pricing and product information, customized price list exports, and much more. With enhanced security and administrative abilities, B.O.S.S. 5.1 is a critical resource to help you access and manage pricing and detailed information for more than 5,000 Pelco products. Easier Navigation Saves You Time Now we’ve updated this popular system with easier navigation and quick links to the most-used features. B.O.S.S. 5.1 saves time and improves accuracy while still providing all the same features on which you depend. Visit boss.schneider-electric.com to find prices and specification sheets, generate a quote, or submit an order directly to Pelco.

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How are others using B.O.S.S. 5.1? B.O.S.S. 5.1 offers the best in user flexibility. Some companies have several sales associates who can create quotes, but only one or two people who can submit orders. When a quote is accepted and the order needs to be placed, the sales associate notifies the purchasing associate, who is

set up as the administrator. That person then logs in to B.O.S.S. 5.1, validates the items on the quote, converts the quote to an order, and submits the order to Pelco. With other companies that purchase through distribution and are unable to submit orders online, they export their orders to Excel or a PDF file and email them directly to their distributor. This provides the company with a record of the orders they have created, and saves the distributor time by ensuring that all products are valid and prices are correct when the purchase order (PO) is received.

Can I Access B.O.S.S. 5.1 On the Go? Yes, with Mobile B.O.S.S. you can access the information you need from anywhere, anytime. Want to access a quick price or product availability at the

jobsite? Feel like checking your order status or viewing tracking information while you are waiting in line at the grocery store? Then Mobile B.O.S.S. is the tool for you. Visit mobileboss.pelco.com from your mobile device to start using Mobile B.O.S.S. today. Note: You must have an active B.O.S.S. 5.1 account to use Mobile B.O.S.S.

How do you use B.O.S.S. 5.1? Tell us how you use B.O.S.S. 5.1 and help others learn from your experience. How does the program meet your needs? What is your favorite feature? How has the program made your life easier? Email Alisa. [email protected] to share your comments.

Got a question? Need a hand? B.O.S.S. support is here for you. Simply email your questions to BossSupport@ schneider-electric.com, and one of our helpful support team members will contact you as soon as possible. From getting started and finding your price to submitting orders or troubleshooting an issue, B.O.S.S. support has the knowledge you need.

Who uses B.O.S.S. 5.1? Everyone! • Manufacturer’s representatives • Dealers • Distributors • Integrators • Installers • Architects and engineers • Consultants • End users

• • • •

Inside sales Outside sales Project designers Purchasing agents

What does B.O.S.S. 5.1 offer? • Real-time pricing and product information • Access to MSRP, dealer, GSA, and customer-specific pricing • Technical specification sheets and other product documentation • Product availability and estimated shipping dates • Order status (direct customers) • Order tracking (direct customers) • Online ordering with confirmation (direct customers) • Complete quoting tool with export features • Product selection guides and selector tools • Interface to manage your customers’ pricing • Portal to request CPDs, PRDs, and repair authorizations • Customizable price list export • Access to helpful tools and information • Access to the Buildings Community site • Administrative abilities with multiple user roles • Enhanced security • An offline version (B.O.S.S. Lite) that allows you to view your pricing and generate price lists, quotes, and orders without an internet connection. PP

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INDUSTRY BOOT CAMP

Pelco Hosts Women in Industry

Boot Camp More than 50 businesswomen came together as part of the National Association of Electronic Distributors (NAED) Women in Industry Boot Camp, hosted at the Pelco™ by Schneider Electric™ Clovis, Calif. campus on April 17, 2014. The inspiring one-day boot camp was comprised of a network of women in business ranging from new-to-the-industry professionals, to experts from various channels within the electronics industry.

MWIA-9HSJF5

The National Association of Electronic Distributors is a nonprofit organization dedicated to serving and protecting the electrical distribution channels.

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Pelco Press Summer 2014

The goal of the boot camp was to foster relationships, build a strong network of individuals who share common career aspirations, and share and learn tips for success in the electrical industry. Session topics included “Identifying Employer Expectations,” “Managing the Unexpected,” and “How Women Can Fire Up Their Brand to Get Noticed, Get Ahead, and Get the Business.” Pelco Global Training Director Barbara Morgan gave an informative presentation titled, “Managing the Unexpected,” where she explained that today’s professionals are likely to experience acquisitions, mergers, reengineering, and technology shifts throughout their work life. Morgan led a discussion to help the audience share ideas about how changes created by unexpected events often impact career

plans, job satisfaction and compensation, and knowing how to respond effectively and recognize the opportunities associated with change can keep careers on track.

The presentations were followed by a lunch and awards event, as well as discussions on how to best use the resources of the NAED and other networking opportunities.

Session panelist and Pelco Video Line of Business Vice President — North America Sales, Stephanie Mayes said,

“

I was honored to join a panel of such a diverse and talented group of women within the industry. While we all have different past experiences, we all share common career goals and the opportunity to connect and network with such an extraordinary group of women is empowering.

”

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Visit the Women in Industry forum at www.NAED.org for more information.

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PRODUCT OVERVIEW: CONVERSION, TRANSMISION, AND POWER SYSTEMS

Pelco Media Conversion, Transmission, and Power Systems Pelco™ by Schneider Electric™ IP fiber optic, Ethernet over existing coax or twisted pair, and power systems have been engineered specifically to deliver the high level of performance, reliability, and compatibility that video security and network professionals demand.

+ Product at a Glance IP fiber optic transmission systems

All Pelco IP media

Ethernet media converters

conversion,

Unmanaged Ethernet switches

transmission,

Small form-factor pluggable transceivers (FSFP)

and power systems

EthernetConnect™ EoC/UTP transmission

compatibility and

Power over Ethernet (PoE) midspan power systems

optimized for video

IP Fiber Optic Transmission

From designing and installing all-new network and IP-based

All converters and switches are designed to meet National Electrical Manufacturers Association (NEMA®) TS 1/TS 2, Caltrans traffic signal control equipment environmental standards, and are designed for industrial operating environments (-40 °F to 167 °F/-40 °C to 75 °C). Systems make use of customer-installed FSFP units (sold separately) for compatibility with a wide range of optical fibers, optical connector types, and optical transmission distances. Refer to Pelco specification sheets for detailed information at pelco.com

upon existing analog systems, Pelco media conversion and transmission systems offer everything needed to make the secure connection. And from end to end — because all components are genuine, factory-tested Pelco video accessories — our sales, technical support, and training teams are ready to assist with any product questions or system design issues you may have. Whether you’re looking for specialized functionality, enhanced capabilities, or simply added peace of mind, look to Pelco for the industry’s widest and most complete MWIA-9HXGZ3

surveillance systems.

Total Connectivity for Video Security video security systems, to connecting with and expanding

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are engineered for

selection of camera and IP video accessories. Save time, money, and provide tested and proven solutions for your customers — ask for genuine Pelco IP accessories.

Pelco Press Summer 2014

Ethernet Media Converters For new installations, when converting from analog to an IP-based system, or simply replacing an older analog camera with an IP camera, our media converters provide the

reliability and flexibility needed for maximum system effectiveness. Available in standard and mini configurations, these Ethernet media converters are perfect for standard rack, wall, above-ceiling, or withinenclosure installations. Perfect for adding IP cameras to existing analog fiber installations, Pelco offers single-fiber, ST connection media converters in multimode or single mode.

Unmanaged Ethernet Switches These fast, reliable, unmanaged switches provide for Ethernet transmission over optical fiber — a perfect solution for easy IP camera system extension. And by making use of required FSFP pluggable transceivers, these switches provide maximum connectivity flexibility.

EthernetConnect EoC/UTP Transmission The Pelco EthernetConnect series of products offers a wide selection of Ethernet over coax/ UTP solutions that allow users and installers to make use of existing coaxial cable and twisted pair copper wire as Ethernet transmission media. Available in standard and mini configurations, perfect for standard rack, wall, above-ceiling, or within-enclosure installations.

connectivity for most any camera installation configuration. These interchangeable FSFP transceivers are available for use with unshielded twisted pair (UTP) cable, multimode or single-mode optical fiber, in fast Ethernet one- and two-fiber versions, and gigabit Ethernet one- and two-fiber versions.

PoE Midspan Power Systems Pelco PoE midspans provide a wide range of power options for IP network cameras, enclosures, pan-tilt-zoom (PTZ) systems, and other edge devices over an Ethernet cabling infrastructure using the IEEE 802.3 industry standards. PoE technology combines the advantages of enhanced security with design flexibility by transmitting data and power over a single Ethernet cable. Pelco multiport PoE midspans are easily incorporated with network infrastructure using Simple Network Management Protocol (SNMP) and may be directly accessed through their own Web interface. With indoor and environmental systems, easy plug-and-play technology, and no required power management, users and installers alike can optimize and expand their network security systems with efficiency and cost-effectiveness.

↘

Features: Rely on the industry’s widest and most complete selection of IP video accessories.

• Engineered to the highest standards • Tested extensively to assure precise compatibility • Optimum video security performance • Supported by the best service and support in the industry Save time, money, and provide tested and proven solutions for your customers — ask for genuine Pelco IP accessories.

High-performance solutions to transmit IP video, data, and power over coax or UTP, leveraging existing infrastructure wiring Supports PoE and PoE+ cameras (PD devices), for compatibility with most existing cameras in the market Coax and UTP compatible Eliminates the need for new

cabling in existing installations

FSFP Series Interchangeable Small Form-Factor Pluggable Transceivers Pluggable transceivers offer maximum media system flexibility, allowing users and installers alike to choose from a wide selection of

↘

Contact the manufacturer’s representative in your area today or visit pelco.com to download complete specification sheets.

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Contact Information

Worldwide Offices North America Clovis, California campus 3500 Pelco Way Clovis, California 93612-5699 Tel 559-292-1981 Toll Free 800-289-9100 Fax 559-348-1120 Toll Free Fax 800-289-9150 Schneider Electric Fort Collins, Colorado campus 3800 Automation Way, Suite 300 Fort Collins, Colorado 80525 Toll Free 800-289-9100 Schneider Electric Pleasanton, California campus 4309 Hacienda Drive #300 Pleasanton, California 94588 Tel 925-468-1509

Pelco Japan Fuji Electric FA Components & Systems Co., Ltd. 5-7, Nihonbashi Odemma-cho Chuo-ku Tokyo 103-0011, Japan Tel +81-3-5847-8060 Fax +81-3-5847-8182 [email protected]

Schneider Electric Orangeburg, New York campus 100 Dutch Hill Road, Suite 350 Orangeburg, New York 10962 Toll Free 800-289-9100

Schneider Electric Korea 14F Kbiz DMC Tower 189 Seongam-ro Mapo-gu Seoul 121-904, Korea Tel +82-2-1588-2630 Fax +82-2-2630-9804 [email protected]

Schneider Electric 5985 McLaughlin Road Mississauga, ON, L5R1B8 Canada Clark Northcott, Sales Manager Tel 905-366-9367 [email protected]

Pelco Singapore 10 Ang Mo Kio Street 65 #02-15/16 Techpoint Singapore 569059 Tel +65-6480-3700 Fax +65-6720-8873 [email protected]

Pelco by Schneider Electric Ejército Nacional 904 piso 17 Col. Palmas Polanco Mexico, D.F., C.P. 11560 Mexico Tel +52-55-2629-5080 Tel +52-55-2629-5075 [email protected]

Schneider Electric, Xi’an Room 201 Xiyuege, Software Park No. 72 Second Keji Road Gaoxin District Xian 710075, China Tel +86-29-6569-2599 Fax +86-29-6569-2555 [email protected]

Asia Pacific Schneider Electric, Shanghai F5-F13 No. 89 East Yunling Road Putuo District Shanghai 200062, China Tel +86-21-6065-6699 Fax +86-21-6065-6688 [email protected]

Pelco Macau Alameda Dr. Carlos D’Assumpcao 180 Tong Nam Ah Central Comercio 13, andar G,H,I Macau Tel +853-2872-3578 Fax +853-2872-3577 [email protected]

Schneider Electric, Beijing Schneider Electric Building No.6 East Wangjing Road Chaoyang District Beijing 100102, China Tel +86-10-8434-6699 Fax +86-21-6503-7402 [email protected]

Australia and New Zealand Pelco by Schneider Electric Level 3 / 78 Waterloo Road Macquarie Park, NSW 2113 Austrailia Postal address Locked Bag 2211 Macquarie Park, NSW 2113 Australia Tel +61-0-2-9125-9310 Fax +61-0-2-9889-4327 [email protected]

Schneider Electric, Chengdu F5, No. 7 Building, Zone D No. 599 South Shijjucheng Road Gaoxin District, Chengdu 610041, China Tel +86-28-6685-3777 Fax +86-28-6685-3778 [email protected]

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Schneider Electric, Shenzhen F20, No. 168 Tongsha Road Xili Town, Nanshan District Shenzhen 518000, China Tel +86-755-3667-7988 Fax +86-755-3667-7982/7983 [email protected]

Pelco Press Summer 2014

Europe and United Kingdom Pelco by Schneider Electric Beemdstraat 42 5652 AB Eindhoven The Netherlands Tel +31-0-40-251-98-70 Fax +31-0-40-251-98-35 [email protected] Pelco by Schneider Electric 292/312 cours du 3eme Millenaire 69792 SAINT PRIEST Cedex France Tel +33-437-60-21-00 Fax: +33-478-90-31-12 [email protected] Pelco by Schneider Electric DACH / DACH, Germany, Austria, Switzerland Schermenwaldstrasse 1 3061 Ittigen, Switzerland Contact: Fr. Sanna Leerkes Tel + 41-798256982 [email protected] Pelco by Schneider Electric Via Stephenson, 73 20157 Milano Italy Tel: +39-02-99260111 Fax: +39-02-99670325 [email protected] Pelco by Schneider Electric Iberia Hilanderas, 15 P.I. Los Angeles, 28906 Getafe Madrid, Spain Tel: +911832592 [email protected] Pelco by Schneider Electric Sweden Telefonvägen 30 Box 9026 126 09 Hägersten Sweden Contact: Mr. Lars Sjögren Tel + 46-70-698-2333 [email protected] Pelco by Schneider Electric Indigo House, Mulberry Business Park Fishponds Road, Wokingham Berkshire RG41 2GY, England Tel +44-118-978-9276 Fax +44-118-974-0960 [email protected] Pelco by Schneider Electric Northern Europe Industriparken 32 2750 Ballerup Denmark Contact: Flemming Pless Tel +45-44207243 / +45-27779430 [email protected]

Pelco by Schneider Electric Norway Deliveien 10 N-1540 Vestby Norway Tel +47-07-300 / +47-6498-5600 Contact: Rune Nilsen [email protected] Contact: Flemming Pless Tel +45-27-77-94-30 [email protected] Latin America Pelco Brazil Avenida das Nações Unidas 18605 Santo Amaro 04795-100 - São Paulo - SP, Brazil Tel + 55-11-3468-5791 [email protected] Schneider Electric Colombia, s.A. Pelco by Schneider Electric Carrera 69F # 20-91 Bogota, Colombia Tel +571 426 9730 x9608 [email protected] Schneider Electric Panama, S.A. Pelco by Schneider Electric Urbanización Los Angeles Calle 63A, No. 24 Panamá City, Panamá Tel +507-223-9088 Contact: Karen Lain [email protected] Schneider Electric Venezuela S.A. Ave Intercomunal Guarenas Guatire Sector Vega Arriba, Galpon 9C Guatire Estado Miranda, 1220, Venezuela Tel +59-21-2340-0811 Fax +59-21-2340-0878 Schneider Electric Argentina S.A. Av. Gral. San Martin 5020, Florida Buenos Aires, B1604CDY Argentina Tel +54-11-4730-8888 Fax +54-11-4730-0888 Middle East and Eastern Europe Schneider Electric FZE E Wing, Level 5 Dubai Silicon Oasis P.O. Box 341057 Dubai, U.A.E. Tel + 971-4-7099100 Fax + 971-4-7099388 ae-pelcosales@schneider-electric. com Schneider Electric / Saudi Arabia Riyadh, Malaz, Ahsa Street, Jareer Building 11682 Riyadh P.O. Box 89249 Saudi Arabia Tel +966-11-291-287 Mobile +966505267742 Contact: Sabry ALmazraawy sabry.mazraawy@schneider-electric. com

Worldwide Offices Israel Schneider Electric Sagid House, Industrial Park “Hasharon” POB 1800 Kadima 60920, Israel Contact: Avihay Avraham Tel +972-9-830-5511 Fax +972-9-899-6105 avihay.avraham@schneider-electric. com Pelco by Schneider Electric Finland Sokerilinnantie=11C 02600 Espoo Finland Contact: Mr. Miika Havu Tel + 358-400-794007 [email protected] Contact: Mr. Mika Ruotsalainen Tel + 358-500-811741 mika.ruotsalainen@schneider-electric. com ZAO Schneider Electric Dvintsev Str. 12-1, Bld. “A” Moscow, 127018, Russia Contact: Oleg V. Rubanenko Tel +7-495-777-9990 Fax +7-916-287-9514 Oleg.Rubanenko@schneider-electric. com Schneider Electric Slovakia s.r.o. Karadzicova 16 821 08 Bratislava Slovakia Contact: Dusan Novak Tel: +421918700976 Fax: +421245524010 dusan.novak@schneider­ electric.com Schneider Electric Polska Sp.zo.o. Ilzecka 24 02-136 Warszawa Poland Contact: Wojciech Ciecwierz Tel +48604966137 Fax: +48223132411 wojciech.ciecwierz@schneider­ electric.com Pelco Czech Republic Schneider Electric Czech s.r.o. Thamova Str. 13 Prague 8, 186 00 Czech Republic Contact: Ales Dostal Tel +420602369421 Fax +420224810849 [email protected]

North American Manufacturer’s Sales Representatives Pelco Romania Schneider Electric Dinu Vintila Str. 11, Euro Tower Bld. Bucharest, 021101 Romania Contact: Lliviu Mirsan Tel +40212030660 Fax +40212321598 Liviu.Mirsan@schneider­ electric.com Pelco Kazakhstan Schneider Electric LLP 151/115 Abay avenue Almaty 050009 Kazakhstan Contact: Dmitriy Timchenko Tel +7-701-7359441 Fax +7-727-3970402 Dmitriy.Timchenko@schndider­ electric.com Pelco Bulgaria Schneider Electric Bulgaria Business Park Sofia, Building 4, Floor 6 1766, Sofia Bulgaria Contact: Georgi Lazarov Tel +359-2-9329320 Fax +359-2-9329393 Georgi.Lazarov@schneider­ electric.com Hungary Schneider Electric Hungária Zrt. Hauszmann Alajos utca 3/B H-1117 Budapest Contact: Szucs Attila Tel.: +3613822721 Fax: +3612061451 [email protected] Africa Schneider Electric South Africa 1 Riverview Office Park Janadel Avenue Halfway Gardens Midrand 1685, South Africa Tel +27-11-254-6400

East Territory Mike Prysock, Region Sales Director Tel 559-259-1118 [email protected] Territory: Delaware, District of Columbia, Eastern Pennsylvania, Southern New Jersey, Maryland, North Carolina, South Carolina, Virginia South Central Territory Todd Brodrick, Region Sales Director Tel 559-313-9976 [email protected] Territory: Arkansas, Louisiana, Mississippi, Oklahoma, Texas, Western Tennessee Tech Sales & Marketing 2353 Rice Street, Suite 220 Roseville, MN 55113 Tel 612-810-1777 [email protected] Territory: West Wisconsin, North Dakota, South Dakota, Minnesota West Central Territory John Minasyan, Region Sales Director Tel 559-363-5646 [email protected] Territory: Northern California, Northern Nevada, South-Eastern Idaho, Utah, Wyoming, and Colorado Ken Massrey Associates, Inc. www.kmacctv.com 550 Wald Irvine, California 92618 Tel 800-352-5318 Fax 949-341-0744 Territory: Arizona, Hawaii, Southern California, Southern Nevada, New Mexico

Pacific Northwest Territory Steve Rice, Sales Manager Tel 253-459-9665 [email protected] Territory: Alaska, Northern Idaho, Montana, Oregon, and Washington Monfort Electronics Marketing www.monfortcorp.com 6136 S. Belmont Ave. Indianapolis, IN 46217 Tel 888-636-8877 Territory: Northern Illinois, Northwestern Indiana, East Wisconsin, Kentucky, Indiana, Michigan, Ohio, West Virginia, West Pennsylvaniaa R.W. Kunz & Associates www.rwkunz.com 4600 West 90th Terrace Suite 101 Prairie Village, Kansas 66207 Tel 913-648-3535 Fax 913-648-8427 Territory: Iowa, Southern Illinois, Kansas, Missouri, Nebraska SpecPoint, Inc. www.specpoint.com 1050 Northfield Court Suite 250 Roswell, Georgia 30076 Tel 770-518-1120 Fax 770-518-0234 Territory: Florida, Georgia, Alabama, Eastern Tennessee

Northeast Territory John Centofanti, Region Sales Director Tel 845-652-3246 [email protected] Territory: New York, New Jersey, East Pennsylvania, Delaware, Connecticut, Maine, Massachusetts, Vermont, Rhode Island

Africa Pelco by Schneider Electric Contact: Najah Benzina Tel + 33-0-6-45224522 Fax +33-0-4-78030764 [email protected]

Pelco Turkey Kucukbakkalkoy Mah. Elvan sok., No: 16-18B 34750, Atasehir-Istanbul Turkey Tel +90-216-655-8888 Fax:+90-216-655-8787 [email protected]

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Worldwide Offices Africa MV Tronics CC Unit B20, Block B, Lone Creek Waterfall Prk Midrand Gauteng South Africa 01685 Tel: +27-011-466-8420 Fax: +27-011-466-8421 Contact: Meetesh Rameshchadra [email protected] Contact: Cindy Fredericks [email protected] Asia Pacific Hi Tech Electro Repair PVT Ltd 1st Floor, 103 Regent Square Gangeshwar, Mahadev Road Adajan, Surat 395009 India Tel: +91-261-644-0562 Contact: Divyesh Suratwala divyesh.suratwala@hitechrepairs. co.in Pelco Service Singapore 10 Ang Mo Kio Street 65 #02-15/16 Techpoint Singapore 569059 Tel +65 6480 3700 Fax +65 6720 8873 Contact: Liaw Swee Weng pelcoservice-singapore@ pelco.com China Zhan Xu Electronics Shanghai Rm A109, 3A Floor Boyao Biz Square #1685 Yanggao(s) Rd Shanghai 200125 China Tel: +86-21-5010-4038 Fax: +86-21-5076-1387 Contact: Xu Shi Min shimin.david.xu@gmailcom Zhan Xu Electronics Zhuhai South-A, 8th Fl, Yiyuan Bldg Zone 5-2 Zhuhai Park Zhuhai-Macao Cross Border Industrial Zone Zhuhai 519020 China Regions: Hong Kong and Macau Tel: +86-756-6805938 +853­ 62413080 Fax: +86-756-6805939 Contact: Xu Shi Min [email protected] Australia & New Zealand Westview Electronics PTY Ltd. Unit 1, 7 Packard Ave. Castle Hill NSW 3154 Australia Tel +61-2-9659-0077 Fax +61-2-9659-0066 Contact: Vince Dimauro [email protected]

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Pelco Press Summer 2014

Europe & United Kingdom Germany Securmatic Repair Center GmbH Halskestrasse 36 40880 Ratingen Germany Tel +49-2102-71439-0 Fax +49-2102-71439-21 Contact: Manfred Gursky m.gursky@securmatic-repair-center. de

Central & South America Argentina Digifix Electronicos - Argentina Calle Lanin 198 Barrancas C1274AED Capital Federal Argentina Tel +55-11-4303-3371 Fax +55-11-4303-3379 Contact: Juan Nasoni [email protected]

Russian Federation JSC CPS-Technical Centre, Inc. Aerodromnaya 2 bld. 1 125363 Moscow Russia Tel +7-495-645-6746 x4111 Fax +7-495-645-6746 x1707 Contact: Leonid Gorchilin [email protected]

Brazil Digifix Comércio de Componentes Eletrônicos LTDA Av. Dr. Arnaldo 2052 - Sumaré 01255-000 São Paulo – SP Brazil Tel +55-11-3675-1951 Fax +55-11-3213-5155 Contact: Simone Borellit [email protected]

Spain Automatismos Y Montajes S.L. Julio Palacio, 18 Nave 10 28914 Leganes, Madrid Spain Tel +34-91-680-3326 Fax +34-91-680-0217 Contact: Cesar Marinez Bravo [email protected] Turkey Gate Elektronik Teknopark Park Istanbul Sanayi Mah Havaalani Ic Yolu Cad. Dis Kapi No#: 3 2.Blok 1B41/1B42 34912 Pendik Istanbul-Turkey Tel +90-216-537-18-88 Fax +90-216-537-19-90 Contact: Can Kavak [email protected] United Kingdom Multicare Electronics Unit 5A, Gate 2 Silver Royd Business Park Silver Royd Hill Leeds LS12 4QQ England Tel +44-113-279-1255 Fax +44-113-279-2229 Contact: Tony Fraser [email protected] Middle East United Arab Emirates Olive Electronic Devices Maint Shop D 3, Shaika Mahara Al Qassimi Bldg Industrial Area 13, (Tasheel Bldg) P.O. Box 72417, Sharjah United Arab Emirates Tel: +9716 5512252 Fax: +9716 5514417 [email protected]

CPA CFTaV Service Comercio Ltda Av. Pompeia, 2016-Pompeia São Paulo, 05022-001 Brazil Tel: +55-11-3672-1274 Contact: Claudio Dionizio [email protected] Chile EyD Ingenería y Servicios Ltda. Los Conquistadores - 2785 7530265 Providencia Santiago, Chile Tel +56-2-757-9700 Fax +56-2-757-9720 Contact: Jorge Gomez [email protected] Colombia Centro de Servicio Schneider SAS Carrera 62 No 100-44 Barrio Andes, Bogotá Colombia Tel +571-271-8921/8924 Fax +571-271-8925 Contact: Nicolás Zuluaga info@centrodeservicio-schneider­ electric.com Panama Grupo Sigma Plaza Leon Bldg. 1 Ricardo J. Alfaro Ave. Panama City Panama Tel +507-279-1490 Fax +507-279-0341 Contact: Hajro Toruno [email protected] Costa Rica Domótica San Rafael de Escazu Residencial Trejos Montealegre del Vivero Exótica, 800 Mts. San Jose, Costa Rica Tel + 506-2-289-2220

North America Canada Video Experts Mississauga 400 Matheson Blvd. E. Unit 5 Mississauga, ON L4Z 1N8 Canada Tel +1-800-722-3973 Fax +1-866-797-2288 Contact: Glenn Watson [email protected] Video Experts Montreal 145 Barr, Unit 2 Saint Laurent, QC H4T 1W6 Canada Tel +1-800-722-3973 Fax +1-866-797-2288 Contact: Glenn Watson [email protected] RBE Video Incorporated 2121-11871 Horseshoe Way Richmond, BC V7A 5H5 Canada Tel: +1-604-277-6533 Contact: John Reynolds United States of America Pelco Headquarters Building 7 3500 Pelco Way Clovis, California 93612-5699 United States Tel 559-292-1981 Toll Free 800-289-9100 Fax 559-292-8604 Contact: Kim Rhine [email protected] Mexico Mantenimiento de Seguridad S.A. de C.V. Tlacotalpan No. 131 Colonia Roma Sur 06760 México, DF Mexico Tel +52-55-5564-2726 Fax +52-55-5564-3209 Contact: Arturo Camacho [email protected]

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