Student E-mail Frequently Asked Questions How do I find out what my e-mail address is? New and readmitted students will receive their e-mail address in their Conditions of Admissions letter.
All students will receive an e-mail to their personal e-mail address that was provided to the college. Students can log into PantherWeb Steps: 1. Log into PantherWeb with your Student ID and PIN 2. Your address will appear in the My Details section next to Go To my.palmbeachstate.edu Email
What is my password? Your initial password to activate your account is your six digit date of birth (MMDDYY). If you did not provide the college with a date of birth, your default password will be 010101. After that, you will be prompted to change your password. How do I set up my account? In order to set up your account, you will need to know your Palm Beach State College e-mail address (see above) Steps: 1. Log into PantherWeb with your Student ID and PIN 2. Click on the Go To my.palmbeachstate.edu Email link in the My Details section on the right side of the screen. 3. At the Windows Live Provide Account Information page, your Windows Live ID which is your Student E-mail address will be filled in for you. 4. Enter your six digit date of birth (MMDDYY) as your initial password (i.e. if your birthday is 11-27-1989, enter 112789). If you did not provide the college with a date of birth, your default password will be 010101. 5. Below that, you will be asked to change your password. 6. Next, select a question and provide the secret answer. 7. The next four fields (Country, State, Zip code and Birth year) will be filled in for you. 8. Click I accept. 9. Click on Sign in to Windows Live and log into your account with your Palm Beach State College e-mail address and new password to complete the activation. OR From your browser, type in MAIL.LIVE.COM
How do I access my e-mail? We recommend you retrieve your e-mail by logging into PantherWeb; however, you can also retrieve your e-mail from the Windows Live login page: MAIL.LIVE.COM. Steps: 1. Log into PantherWeb with your Student ID or Social Security Number and PIN 2. Click on the Go to my.palmbeachstate.edu Email link in the My Details section 3. The screen that opens will display your inbox. You will not need to log in again. Is there a charge for this? No. Palm Beach State College e-mail addresses are completely free! Who is eligible for a Palm Beach State College e-mail address? Each student who applies to Palm Beach State College, both credit and non-credit, as well as currently or previously enrolled students will be assigned an e-mail address.
What is the size limit? 5 GB of storage in your inbox and a 10 MB attachment limit. Can this account be used for personal e-mail also? Yes. Can I change my Palm Beach State College Student E-mail address? Your assigned e-mail address cannot be changed unless you have legally changed your name. To change your name in the system and also your e-mail address, go to http://www.palmbeachstate.edu/admissions/Documents/addressnamechange.pdf. Print the form and submit it with documentation to the Admissions office. What do I do if my e-mail address changes? Please continue to access your e-mail through PantherWeb. If you access your e-mail through a browser, begin using the new e-mail address when you sign in. Please stop using your previous institutional e-mail address and move all important information to your current e-mail address. The previous account may become inactive or be purged. Can I forward Palm Beach State College e-mail to my personal e-mail address? Yes, but do so at your own discretion! Other services may consider Palm Beach State College e-mail as spam and send it directly to your junk folder. You will still be responsible for important college e-mail. Using PantherWeb is the best way to assure that e-mail from Palm Beach State College will be delivered to your inbox. How do I forward my Palm Beach State College e-mail to another e-mail account? From the inbox page of the my.palmstate.edu e-mail account, choose Options on the top right corner of the page, then choose 'More options' at the bottom of the menu and it will take you to a page that will have a link to forward the e-mail to another account. Note: Forwarded messages are deleted from Windows Live! Can I upgrade my account to a premium account? No. Can I still use this account if I am no longer a student at Palm Beach State College? Yes, your account will remain active as long as you need it. Will this account be mandatory for e-mailing homework? This will depend on your instructor. Contact your instructor for more information. Students using Blackboard will still need to use Blackboard as their communication system. Will other students have access to my e-mail address? Palm Beach State College makes every effort to protect the privacy of its students. There is no global address book or directory where a student can look up another student’s e-mail address. Do I need to use a Windows PC or Microsoft Internet Explorer? No. All the Web-based services included in your Palm Beach State College e-mail can be accessed from Windows, Mac, or Linux using Internet Explorer or Firefox, Safari and other browsers. What will the college use my Palm Beach State College e-mail address for? The college uses e-mail as an official means of communication with students. The college will send important information, notices and student updates to your e-mail account. Also, your professor may use it for course communication.
If you need additional assistance, please contact the Student Helpdesk at
[email protected] or call the Student Helpdesk at (561) 868-4000. IMPORTANT NOTE: THIS E-MAIL WILL NOT REPLACE THE COLLEGE’S COURSE MANAGEMENT SYSTEM “BLACKBOARD”
